this possible update to download cannot be installed and failed all the
time.
Is there any possibility to install it or remove from the task bar.
Thanks for your help
andre

--
Andre DeLemarre

Windows Installer 3.1 Redistributable (v2)
http://www.microsoft.com/downloads/d...DisplayLang=en

Is there are particular reason it failed?

WINUP-Third-Party Products That Conflict with Windows Update
http://support.microsoft.com/default...b;en-us;241234

Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm


How to view the Update log in Windows
Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log
and then click OK.


Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. Are there any specific
errors?

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093


"andrede32" <andrede32@hotmail.com> wrote in message
news:uOSanpn3FHA.3708@TK2MSFTNGP10.phx.gbl...
> this possible update to download cannot be installed and failed all the time.
> Is there any possibility to install it or remove from the task bar.
> Thanks for your help
> andre
>
> --
> Andre DeLemarre
>

OK I open the update log and noticed the mention
Ee Hndlr FATAL MSI.DLL version 3.0 version 3.1 is required.
I made a research and find in
C:\windows\sytem32 msi.dll version file 3.0.3790.2180 2.67 MB
C:\windows\software distribution msi.dll version file 3.1.4000.2435 2.75 MB
Out of that every time I install the update from differnt Microsoft sites I
have at the end a warning to tell me that the update was not installed.
Thanks for your help
andre

--
Andre DeLemarre

Did you try manually downloading the latest installer and installing it?

"andrede32" <andrede32@hotmail.com> wrote in message
news:%23a1J1Fr3FHA.2872@TK2MSFTNGP15.phx.gbl...
> OK I open the update log and noticed the mention
> Ee Hndlr FATAL MSI.DLL version 3.0 version 3.1 is required.
> I made a research and find in
> C:\windows\sytem32 msi.dll version file 3.0.3790.2180 2.67 MB
> C:\windows\software distribution msi.dll version file 3.1.4000.2435 2.75 MB
> Out of that every time I install the update from differnt Microsoft sites I have at
> the end a warning to tell me that the update was not installed.
> Thanks for your help
> andre
>
> --
> Andre DeLemarre
>

The error message after I click update say :
updates were unable to be successfully installed.
I reboot and again I have a message to say that update are ready to be
downloaded.
andre

--
Andre DeLemarre

checking event viewer I find an error about this download with the number
0x 80070005.
Hope these info can help
andre

--
Andre DeLemarre

This morning I decided to remove the old version of msi.dll inside system 32
and to copy and paste the new version coming from software distribution.
After thay I try to reinstall the update and happy ending it works.
Thanks anyway for your help
andre

--
Andre DeLemarre

Thanks for the feedback.
Kaylene

"andrede32" <andrede32@hotmail.com> wrote in message
news:usMfYcv3FHA.3628@TK2MSFTNGP12.phx.gbl...
> This morning I decided to remove the old version of msi.dll inside system 32 and to
> copy and paste the new version coming from software distribution.
> After thay I try to reinstall the update and happy ending it works.
> Thanks anyway for your help
> andre
>
> --
> Andre DeLemarre
>