- open documents
- Posted by sammy5 on March 12th, 2006
cannot open my saved documents. message says cannot open template in word.
dialoge box open
- Posted by garfield-n-odie [MVP] on March 12th, 2006
If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.
sammy5 wrote:
- Posted by sammy5 on March 13th, 2006
Thanks for your reply. I deleted Norton from my system some time ago as I am
now using another system.
"garfield-n-odie [MVP]" wrote:
- Posted by garfield-n-odie [MVP] on March 13th, 2006
It's possible that the Norton Office Plugin is still registered
in Windows, even if you uninstalled Norton. Search for the
OFFICEAV.DLL file on your system (include hidden and system
files/folders). If you find it, note the folder where it is
located, and use the "regsvr32 /u" method described in KB329820
to unregister the DLL.
sammy5 wrote:
