- re-install upgrade
- Posted by cindy on April 5th, 2004
I bought a new computer and no longer have the original
software that qualified me for the upgrade version of
Office XP Professional. How can I install the software?
- Posted by DL on April 5th, 2004
Without a qualifying product, which I might add is part of the licence, you
cannot.
You will need to buy? a qualifying product - and keep it!!
"cindy" <anonymous@discussions.microsoft.com> wrote in message
news:1879b01c41b46$5aee64d0$a501280a@phx.gbl...
- Posted by Chris Schatte on April 6th, 2004
cindy
If you had a qualifying product for Office XP Pro you can try here
http://support.microsoft.com/default...kb;en-us;32624
"How to replace lost, broken, or missing Microsoft software or hardware
Knowledge Base Article - 326246
- Posted by on April 6th, 2004
I had a qualifiying product and it was installed on my
computer. The the whole system crashed. I had to reformat
the hard drive(s), at the same time I upgraded from 98 to
XP. I am having major regrets.
I wonder if it's reasonable to expect people to keep
outdated software after we buy an upgrade?
Isn't there some record when I registered the product? If
not, why did I go through that process?
- Posted by Mercury on April 6th, 2004
Without a qualifying project you will have to buy the full version to
reinstall. It is a condition of your upgrade license that you have the
original software in your possession or installed prior to initiating an
upgrade. There are no exceptions.
<charlesgallia@earthlink.net> wrote in message
news:15cfd01c41b81$3713eb80$a601280a@phx.gbl...
I had a qualifiying product and it was installed on my
computer. The the whole system crashed. I had to reformat
the hard drive(s), at the same time I upgraded from 98 to
XP. I am having major regrets.
I wonder if it's reasonable to expect people to keep
outdated software after we buy an upgrade?
Isn't there some record when I registered the product? If
not, why did I go through that process?
