- Windows Installer Runs Every Time Help Is Used on Windows Terminal Server or Windows 2000 Server
- Posted by Steve Ahlers on July 1st, 2003
I am running Citrix XP FR2 and Windows 2000 sp3
Windows Installer would run every time help was used in Word, Excel
etc.
The following key was missing from the registry. Once I added the key
the issue was resolved.
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Co mmon\LanguageResources\ShowDates
Create a new string value and set the value to Off
- Posted by David Volgas on July 2nd, 2003
What section of the registry does that go in?
Thanks
- Posted by Steve Ahlers on July 2nd, 2003
HKEY_CURRENT_USER
If the symptoms are the same as mine you should see in the Event
Viewer an event id 1004 - The resource
'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\C ommon\LanguageResources\ShowDates'
does not exist.
You also might want to check and make sure the key is not missing as
well at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Terminal
Server\Install\Software\Microsoft\Office\9.0\Commo n
Even though it does not mention the ShowDates key you can also refer
to knowledgebase article
http://support.microsoft.com/default...b;en-us;274473
Thanks
Steve
"David Volgas" <david.volgas@ortho.uab.edu> wrote in message news:<0cd001c3403d$58297300$a001280a@phx.gbl>...
