*** 2nd Post ***
After some Windows updates run on my PC on the 14th Feb 2008, my Media
Centre has failed with the message "Tuner Not Found". It's been 3 weeks
without any working "solutions".

I believe it is possible to do with the latest Cumulative Update for Media
Center for Windows Vista (KB947172) as I am finding this "Tuner Not Found"
.... complaint everywhere since then. I d/loaded & installed this update on
Thursday evening 14th Feb 2008 and have had this problem only since then.
I am in the process of seeking a solution.... so far all I am finding is a
lot of ill-informed guesswork from perhaps too well-meaning people.

My PC is a Dell Dimension E-520 with Vista Ultimate 32 bit edition, and a
Dell oem AverMedia M779 Hybrid tuner card. See full hardware specs below. It
has been running fine since July 07, apart from some localised issues with
the Guide which have been resolved since December.

So far, and without success, I have:
1) Checked physical connection of the tuner card through to the TV antennae
point. Everything is fine and working. Device Manager indicates everything
is okay.
2) Restore failed, as previous restore point had been corrupted and not
fixed.
3) Un-installed the last relevant update (Cumulative Update for Media Center
for Windows Vista KB947172)... no change.
4) Turned-off firewall, re-installed update, switched firewall back on....
no change.
5) Uninstalled AverMedia drivers then reinstalled. No change
6) And as a last resort I have now Edited registry using regedit (and after
backup) and found this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Media
Center\Service\Video\Tuners\{TunerID}
Deleted the tuners subkeys.
Checked Device Manager and removed the tv card drivers then restarted PC.
Upon restarting reinstalled the tv card drivers. I took note of the tuners
registered at the above key and made sure my tuners re-appeared under
TunerID.

Suggestions read in this and other forums include:
1) replace tuner card... pointless if working correctly (tested in another
pc)
2) Backup, re-format hdd and re-install Vista
do not answer the original problem. There should be no need for this after a
simple Windows update - surely?

Maybe I am wrong, but it occurs to me that if this latest Microsoft
Cummulative update appeared to have generated a lot of cries for help
globally, and it appears not directed at any particular hardware
configuration, and specifically any brand of tuner card, then the problem
must lie with the software including this latest update of changes made to
the registry as a result of it.....

I also have a brand new Dell Inspiron 1520 notebook pc with Vista Home
Premium & a Dell oem USB tuner. I have not downloaded the update to this
until I have fixed the Desktop PC and so far it continues to work correctly.
At this point I do not wish to risk stuffing around with having 2 pcs not
working correctly.

In the meantime, I shall continue my search. as their must be an answer.
Microsoft' s web-site has not yielded any glimmer of hope just yet. May be
someone from Dell or the community has experienced this and knows what the
fix is.

My system specs include:

Dell Dimension E520 model Dell DM061
Operating System: Microsoft® Windows VistaT Ultimate 32bit
BIOS: Version 2.2.0 Dated 01/16/07
CPU: Intel(R) Core(TM)2 CPU E6600 @ 2.40GHz
RAM: 2GB (2 x 1024gb) Non ECC 667 DDR2
HDD: 320GB Western Digital x 2 (RAID1)
Optical Drives: PHILIPS DVD-ROM DROM6316 SATA2, Pioneer DVR-215 SATA2
Graphics: ATI Radeon X1300 Pro 256mb
TV Tuner: Dell oem AverMedia M779 PCIe PAL/SECAM/DVB-T Desktop TV Tuner
(Video Capture)
Audio: Creative Sound Blaster X-Fi Extreme Music
Display: Dell 2407WFP
Security Software: Trend Micro Internet Security Pro 2008

ciao ciao

et tu Brute!

Can you play a DVD using MC?
Can you play a DVD or recorded TV program using Media Player?
Can you play any recorded programs including the samples?
"Bruce Herford" <bigbadbruce_nospam@hotmail.com> wrote in message
news:E7321DCB-02C2-498B-AC93-888C91E88281@microsoft.com...

This fixed my HP....
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
Ron

"Bruce Herford" <bigbadbruce_nospam@hotmail.com> wrote in message
news:E7321DCB-02C2-498B-AC93-888C91E88281@microsoft.com...

Hope this helps it help me from Microsoft.

This is Ankush Vig with Microsoft Windows Technical Support.

It was my pleasure to work with you on your Windows service request
1065962721. I hope that you were happy with the service provided to you.

Based on our last conversation it appears that this service request is
resolved and ready to be archived. If this is not correct or if you are not
happy with the support we’ve provided please let us know as soon as possible.
My goal is to ensure that your experience with Microsoft Windows Technical
Support leaves you pleased with our products and services.

Here is a summary of the key points of the service request for your records:

==============================================
ACTION :You set up the connection fot Tv tunner
RESULT :You were unable to setup the connection
CAUSE uring diagnosis of the issue, we determined that issue with some
services & Digital rights management
RESOLUTION:We started the Windows Media Center Service for TV and FM & reset
the Digital rights management


==============================================

If you have any feedback regarding Microsoft support, we would be glad to
hear from you. If you would feel more comfortable speaking with someone else
regarding my service, Rabindra Patnaik, my manager, would be very happy to
hear your comments and suggestions. You may reach my manager by sending an
email to v-2rabip@mssupport.microsoft.com

Thank you for contacting Microsoft Windows Technical Support.



"Bruce Herford" wrote:

What did they have you do to reset the DRM?
"TedG" <TedG@discussions.microsoft.com> wrote in message
news:911B638A-213D-454E-833D-E4B9134F3705@microsoft.com...