Hello all,

My saga with installing broadband continues...

I succeeded in getting BT to remove the DACS from my line, and I've had
notification from Wanadoo that the ADSL service has been activated. I
installed their driver software, plugged in all the filters and the USB
modem that they sent me, but the modem fails to negotiate an ADSL link.

The blurb says that the modem can be plugged into any phone socket -- is
this true or do I need to try the master socket? (Problem: my house
seems to have 5 extension sockets and no master socket. The BT engineer
who came out to check the line once the DACS had been removed was
surprised about this. He said "it must be in the cellar", but we don't
have a cellar! All the extensions work fine for voice and dialup.)

I have called BT and Wanadoo and they both confirm that ADSL should be
active. What do I need to do now? I'm paying £18 per month for a
flashing "error" LED at the moment.

Any help would be great...

Simon.

You should insist BT install a proper master socket.

--
Peter Crosland

try unplugging ALL the filters except the one nearest the pc

"Simon Langford" <simonlangford@lycosNOSPAM.co.uk> wrote in message
news:41c9519e$0$27244$db0fefd9@news.zen.co.uk...

On Wed, 22 Dec 2004 10:51:10 GMT, Simon Langford
<simonlangford@lycosNOSPAM.co.uk> wrote:

yes it can go into any socket.

one of them will be a master socket, even though it looks the same.
What you're missing is an NTE5 linebox that allows you to disconnect
all your internal extensions and hook up direct to the incoming line.

Try it with all phones/faxes/sky boxes/alarms/CLID units removed, only
the ADSL modem via a microfilter or an RJ11-BT adaptor. If still no
joy then you need your ISP to ask BT to attend to resolve it.
Background info at http://www.yarwell.demon.co.uk/longlines.html

does the www.bt.com/broadband line checker say you can only have 512k
ie your line is longish ?

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !

On Wed, 22 Dec 2004 10:51:10 GMT, Simon Langford
<simonlangford@lycosNOSPAM.co.uk> wrote:
You dont say what the modem is or o/s as it could be the modem which
is at fault. A modem doesnt need a filter so if you can try it
without. Give us some details of your o/s and modem. There was a lot
of problems with Binatone modems and no one got them to work on xp

"Simon Langford" <simonlangford@lycosNOSPAM.co.uk> wrote in message
news:41c9519e$0$27244$db0fefd9@news.zen.co.uk...
AFAIK you will have a master socket.. If you remove all the faceplates, you
should find a capacitor inside one of them. That is the master socket.


Nowadays BT fit master sockets with detachable 1/2 faceplates. All extension
wiring is connected to this detachable faceplate. If the detachable 1/2
faceplate is removed, it will reveal an internal socket which connects to the
incoming phone line.

In the past BT used to 'star' wire houses, so that the incoming phone line
splits before it get to the master socket. If your house is wired like this then
connecting an ADSL modem to the master socket may not make much difference
(unless you are prepared to disconnect the extension wiring yourself.)

If you have a marginal phone line (as shown by the BT ADSL line checker ) I
would suggest that you ask Wanadoo to ask BT to send out someone to investigate
your line and maybe fit a filtered faceplate.

--

Michael Chare

Simon Langford <simonlangford@lycosNOSPAM.co.uk> wrote in news:41c9519e$0
$27244$db0fefd9@news.zen.co.uk:

How do you go about doing this. I remember in the early days it was like
getting blood from a stone. Presumably BT have processes in place to deal
with this now??

I'm planning to buy a flat next year and without broadband I might
accidentally get a life

--
Lordy

mark eldon wrote:

I've already tried that. And last night I took home a laptop and a
4-port ADSL/ethernet hub and tried each phone extension individually.
Still no joy -- the hub detected ADSL but failed to get line
synchronisation.

Wanadoo have escalated the problem to BT (whatever that means!).

Simon.

Phil Thompson wrote:
I have tried this (and lots of combinations of other phones, no other
phones, etc). I only have three telephones -- two plain old variety &
one cordless DECT.

I think I must be on a short-ish line as the checker says I "should be
able to have an ADSL broadband service that provides 2Mbps, 1Mbps,
512Kbps or 256Kbps download speed."

Simon.

Samuria wrote:

I'm using XP service pack 2. I've tried the Thompson speedtouch 330 and
500 series (both via filters). The 500 series has slightly better
diagnostics -- it detects ADSL but fails to get line synchronisation.

S.

On Thu, 23 Dec 2004 10:45:14 GMT, Simon Langford
<simonlangford@lycosNOSPAM.co.uk> wrote:

must be especially noisy then if you can't get sync. If BT are coming
they will try it at the incoming pair, if that works then they'll use
a faceplate filter to isolate your wiring, if it doesn't they'll trace
it back towards the exchange and try to get it to work

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !

Simon Langford wrote:
It means they haven't got a clue and have washed their hands of it.

Ivor

BTW anyone else had a system outage this morning..? Got home from work at
2.30pm to find router crashed, it doesn't normally do that..!

Ivor Jones wrote:
Nowt at this end (on Plusnet), been out all day doing the seasonal thing &
just got back in around 30 minutes ago...

Phil Thompson wrote:

There'll be a problem here, since the incoming pair disappear into the
house through the brickwork. Inside the house, there's no socket on the
wall near where they disappear (they seem to be below carpet/floorboard
level), and none of the extensions look like master sockets.

I hope they don't ask me to lift floorboards to get access to the
incoming pair.

S.

On Thu, 23 Dec 2004 16:50:30 GMT, Simon Langford
<simonlangford@lycosNOSPAM.co.uk> wrote:

they can hook up at the street cabinet or up the pole if they have to,
to get a unique feed.

I guess BT engineers are fairly adapt at figuring out where the
incoming wire goes to, mine is a junction box in the attic from which
everything is star wired.

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !

Tx2 wrote:
Oh I wish, can't drink because of long term medication....

No it was the last minute shopping. Yes BT actually allowed me to have a
day off for Christmas shopping, annual leave of course, (should do what the
managers do just dissapear for a day ;-) )..

Got to go back in tomorrow, but this year I will not be the last one out
there!!!!

I make that promise to myself every year & every year something always crops
up (last year I was towing someone out of a ditch at 18:30 as the recovery
people quoted well over an hour & I was the only mug answering the phone,
which will be switched off this year, honest.

Happy humbug to all you lot in broadband land, hope your loop losses are low
& your SNR is high, for the new year.....

In article <41cb1118$0$16514$ed2619ec@ptn-nntp-reader02.plus.net>,
kraftee@spamoff& die.com (kraftee) wrote:

I normally stop taking my Long Term Medication for a few days round this
time of year

--
Paul Cummins - Always a NetHead
Wasting Bandwidth since 1981

On Thu, 23 Dec 2004 19:30 +0000 (GMT Standard Time),
agree2pay4uce@spam.vlaad.co.uk (Paul Cummins) wrote:

Special Brew *is* my long term medication .. ;-)

Cheers ..

T i m

Phil Thompson wrote:

The plot thickens... My ADSL modem actually got line synchronisation
after a few hours of trying last night. I logged into Wanadoo and did
some good high-speed browsing and downloading, seemingly at about 1Mbps.
Then this morning, it had lost synchronisation again.

So now I know that broadband IS possible with all my phones plugged in.
Am I right in thinking it must be something going on at "their end"?
Why would a modem take AGES to get sync and then work fine for a few
hours, before losing sync again?

Wanadoo are have just done another whoosh test today, which they say
passed. They also said that since it's been escalated to BT they should
be able to fix it so that it works reliably.

Very frustrating...

Simon.

On Fri, 24 Dec 2004 11:54:48 GMT, Simon Langford
<simonlangford@lycosNOSPAM.co.uk> wrote:

because either the signal had decayed, or the interference had
increased, giving less SNR to the point where there wasn't enough to
sustain the connection. If we had downstream rate adapation (which BT
don't do) it would have dropped to a lower speed.

Ambient temperature variations, humidity, rainfall can all affect the
signal you receive. What's going on around you electrically can affect
interference - my boiler has a fault that takes out broadband synch.
Neighbours using ADSL can be an issue in a marginal situation.

do you have a modem with line statistics (I forget). If not a BT
Voyager 105 or Fujitsu FDX310 off Ebay for <£20 would be a good
investment as they have lots of info.

My guess is you have an SNR margin hovering around the 0-6 area, at 6
it will connect. Less unfiltered wiring and less appliances on line
can only help.

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !