Tech Support > Computers & Technology > Internet & Broadband > AOL Broadband setup
AOL Broadband setup
Posted by david.cawkwell@tesco.net on May 13th, 2008



Hi Group,

Just signed up with AOL with their free laptop and broadband and
wireless router.

I've setup broadband with routers before and had no problems.

So I've got the laptop talking to the router and set the router
network login
and password. XXXXX@dialbb.com etc for AOL.

However router says authentication failed.

Is there some other settings I should be using.

Documentation says network username and password but also
says about a screen username and password. But I assume this is their
mail and other stuff which I'm not interested in.

Don't really want to install the AOL software anyone out there set a
AOL broadband connection up manually? Anything else I should be
changing?

Posted by Martin Jay on May 13th, 2008


On Tue, 13 May 2008 04:04:18 -0700 (PDT), "david.cawkwell@tesco.net"
<david.cawkwell@tesco.net> wrote:

Perhaps things have changed since I joined AOL at the end of 2006. My
login details are:

Login: main_aol_screen_name@aol.com
Password: the password for that AOL screen name.

It was quite simple and I didn't change anything else to initially get
connected. You don't have to use the AOL software, however there are
certain AOL pages you don't appear to be able to view without it.
--
Martin Jay
** Posted from http://www.teranews.com **

Posted by Simon Zerafa on May 13th, 2008


Hi,

Unless things have changed recently then the authentication should be
<screenname>@aol.com (all lowercase) and the password for that account.
Ensure this is the master screen name for the AOL account.

Also make sure you are using PPPoE protocol settings (not PPPoA) in the
router settings.

Do not install the AOL software (especially the dialup software) unless you
really need the AOL client for some reason.

There is no reason to install the AOL software as you can use any web
browser and any e-mail client with AOL.

Kind Regards

Simon


Posted by Graham J on May 13th, 2008



<david.cawkwell@tesco.net> wrote in message
news:e59730ba-e5fd-4c00-a880-cd2de54b6ff6@d1g2000hsg.googlegroups.com...
Why?

-- Graham J



Posted by Cork Soaker on May 13th, 2008



: > Hi Group,
: >
: > Just signed up with AOL with their free laptop and broadband and
: > wireless router.
:
: Why?

Indeed, why?


Posted by Ian Pollard on May 13th, 2008


On Tue, 13 May 2008 14:47:45 +0100, "Cork Soaker"
<ISawYourMotherLast@Night.invalid> wrote:

excellent. Why this bias against AOL?

Ian

Posted by Cork Soaker on May 13th, 2008



: >: > Just signed up with AOL with their free laptop and broadband and
: >: > wireless router.
: >:
: >: Why?
: >
: >Indeed, why?
: >
: I have been with AOL for around 18 months and their service is
: excellent. Why this bias against AOL?

Are you serious?
http://www.encyclopediadramatica.com/Aol
It's the cause of a lot of internets antilulz. In fact, I would say it was
cancer.


Posted by [Lnz] on May 13th, 2008


On Tue, 13 May 2008 04:04:18 -0700 (PDT), "david.cawkwell@tesco.net"
<david.cawkwell@tesco.net> wrote:

When I signed, a while ago, I entered screenname@aol.com
password,
PPP Authentication= PAP or CHAP,
PPPoA,
Encapsulation VC MUX,
Modulation G.DMT

And it just connected...

I seem to remember a maximum length for the screename

Posted by [Lnz] on May 13th, 2008


On Tue, 13 May 2008 14:14:51 +0100, "Graham J"
<graham@nospam.zen.co.uk> wrote:

I would imagine because the OP had decided that AOL's offer was what
s/he wanted.

While the laptop offer does not ring any bells for me, I am happily
connected to AOL, the connection works, the price I pay is less than
any other ISP, I get a basically unlimited download allowance because
I joined a while ago, I don't have any minimum length contract...

Personally I am quite happy.

Lnz

Posted by Cork Soaker on May 13th, 2008



: the price I pay is less than
: any other ISP, I get a basically unlimited download allowance because
: I joined a while ago, I don't have any minimum length contract...

I pay £7.50/mo. and get the same. Only it's true unlimited allowance.
I wouldn't know about the support staff as I've never needed them. However,
I have dealt with AOL support in the past. Much antilulz.


Posted by Tanner-'op on May 13th, 2008


Graham J wrote:
Freedom of choice! Why did you sign up with Zen?

Tanner-'op



Posted by Graham J on May 13th, 2008



"Tanner-'op" <tannerop@i......nvalid.com> wrote in message
news:KtudnaTAjt-XmrfVnZ2dnUVZ8szinZ2d@bt.com...
Static IP address, good quality technical support, one month minimum
contract ...

-- Graham J





Posted by John on May 13th, 2008


"Graham J" <graham@nospam.zen.co.uk> wrote in message
news:482a09ae$0$2477$da0feed9@news.zen.co.uk...

Im with Plusnet. Better is impossible!



Posted by Ivor Jones on May 13th, 2008


In news:g0cson$k5j$3@registered.motzarella.org,
Cork Soaker <ISawYourMotherLast@Night.invalid> typed, for some strange,
unexplained reason:

[snip]

: ........ in the past. Much antilulz.

Translation, please..?

Ivor

Posted by david.cawkwell@tesco.net on May 15th, 2008


On May 13, 11:55*pm, "Ivor Jones" <i...@thisaddressis.invalid> wrote:
Thanks for all that replied.

AOL now send a network login and network password that is for the
router.

However they sent me one that DIDN'T WORK why send it???
After spending 10 minutes waiting on the phone to get through
to someone in india the password was reset and I could get in.

The synic in me says it's a ploy to make 40 pence out of me.
10 minutes on the phone waiting = 50p , 10 pence for the india person
who actually spoke better english than some of the people I have
to deal with in the UK and 40pence for them.

But all up and running now.

I thought it seems quite a good deal.
Laptop, router etc and I don't really pay for it in full
until the two year contact expires.

Been using the connection today for remote working and it
hasn't missed a beat.

Posted by Simon Dean on May 17th, 2008


[Lnz] wrote:
And then their email system goes wrong... Oh but maybe you're
intelligent enough to use Thunderbird right?

Indian Call Centre Operative: "Oh no sir, your password being rejected
isn't a problem with your account, it must be your Mail Software".

Or

"You're not receiving any email from a customer sir? Well I can assure
you our mail systems do not block email. It must be your software."

You respond "But the sender has told me about this error that is
reporting a block? He's not on AOL..."

"No sir, you're mistaken. Our systems do not block anything. It is your
software. You're not listening to me sir. If you can get their AOL
Screen name I will look into it..."

Posted by Simon Dean on May 17th, 2008


Tanner-'op wrote:
British call centre?

Posted by Simon Dean on May 17th, 2008


Graham J wrote:
And that...

Posted by Simon Dean on May 17th, 2008


david.cawkwell@tesco.net wrote:
Idiot. Sorry. Has to be said. AOL support in this country is crap and
anybody signing up for AOL has more trouble in store than they could
possibly expect.

Posted by Ian Pollard on May 19th, 2008


On Sat, 17 May 2008 10:40:09 +0100, Simon Dean <sjdean@gmail.com>
wrote:


Support may be crap but I have never needed it. It must be a good
service to last 18 months with no problems needing support help!

Ian


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