Anybody having trouble using Astraweb ?
I've not had a serious response from their servers for the last 2
mornings.

Eric

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On Wed, 12 Dec 2007 07:52:52 -0000, "Eric Parker"
<newsnet@thedrossericparker.plus.com> wrote:

Same here. Also Octanews. The Astraweb site was also off line at one
point.

km

"km" <osb@all.co.uk> wrote in message
news:tcavl3dicslnhhsnmmadgvvck40udpmhqc@4ax.com...
Only jocular responses?

Eric Parker wrote:

Fine here.

Graham

"Eeyore" <rabbitsfriendsandrelations@hotmail.com> wrote in message
news:475FC807.C67C8F6@hotmail.com...
Which server do you use ?

Eric

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Eric Parker wrote:

I have recently (today and yesterday) accessed both the standard one and
the 'euro' one..

Graham

"Eeyore" <rabbitsfriendsandrelations@hotmail.com> wrote in message
news:475FF29D.9E9B0B90@hotmail.com...
Interesting.
It seems to be related to which modem/router I use.
I'd swapped a couple of days ago and was using a config file I'd taken
from
one to configure the other (I thought). The routers are both DG834GTs.
This is the only site where I'm aware of a problem.

Assuming they have the same config, any clues?

Eric

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"Eric Parker" <newsnet@thedrossericparker.plus.com> wrote in message
news:13m02gh4hq4qnf0@corp.supernews.com...

Just to clarify.
It's not the modem/router.
When I reconnected using the one that was misbehaving all was OK too.
I guess there was some duff routing info somewhere and the
disconnect/reconnect corrected it.

Eric

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Eric Parker wrote:

I've done nothing (needed to do nothing) to configure nntp access.

Have to you tried pinging the servers ?

Graham

On Wed, 12 Dec 2007 07:52:52 -0000, "Eric Parker"
<newsnet@thedrossericparker.plus.com> wrote:


Monday 17th Dec

Problems again. Astraweb, Octanews and usenet-news. All unavailable
last night and this morning.

This message posted via ISP text based Newsgroups.

km

"km" <osb@all.co.uk> wrote in message
news:iklcm3prf1tfpvtek1prat2gc79j850vrk@4ax.com...
Astra is ok here using news.astraweb.com.
Who's your ISP?

km wrote:

Still working fine here.

There was a brief outage of a few minutes early a.m. but that's it.

Graham

On Mon, 17 Dec 2007 11:14:52 -0000, "Gonz" <T o p @ S e c r e t . c o
m> wrote:


I use Plusnet at the moment.

The Agent Newsreader software reports as "Error Reported by Winsock
Driver - No Response from Server " - thats for Astraweb. With same
message for Octanews

Usenet-news gives a different message - simply "timed out" although
at one point it reported that the server did not recognise username
and password. Checking these entries showed that they were correct.

Same thing happened at the beginning of last week ie Sunday and early
Monday. It then worked OK with no action taken by me so I assume that
my equipment is not the problem. Status reports at Plusnet show
nothing that ties in with the News Server problems. All other services
ie Internet access, e-mail and Plusnet's own news service are intact.

km

On Mon, 17 Dec 2007 16:02:14 +0000, km <osb@all.co.uk> wrote:

As both you and Eeyore were getting the service I ping'd them and got
timed out messages.

Decided to disconnect Router and Modem. When turned back on I couldn't
even get any services, e-mail or Internet on the main PC but another
PC retrieved web pages. Assumed that error is within main PC and took
out RJ45 cable and then pushed back in. Everything now alright
including the News Servers.

Do not understand how some services received and not others if the
cable was not in full contact. I am assuming it was simply down to
that. Will know what to try next time. Also confused why everything
came back last week without me doing anything - that wrong-footed me
into thinking the problem was elsewhere.

Thanks for responses.

km

"km" <osb@all.co.uk> wrote in message
news:iklcm3prf1tfpvtek1prat2gc79j850vrk@4ax.com...
All was OK for me yesterday (17th) with Astraweb and this morning.
On the 10th Astraweb had some maintenance done on their fibre.
Tracert was timing out and so were 50% of pings.
I decided that my connection problems were a result of the maintenance
and when I swapped modems I started using a different route.

Interesting that you are on Plusnet too.
Here is my tracert
Tracing route to europe.news.astraweb.com [193.202.122.106]
over a maximum of 30 hops:

2 24 ms 17 ms 17 ms lo0-plusnet.pte-ag2.plus.net
[195.166.128.72]
3 18 ms 17 ms 17 ms ge0-0-0-504.pte-gw2.plus.net
[84.92.4.90]
4 18 ms 17 ms 17 ms 80.239.193.141
5 18 ms 17 ms 17 ms ldn-bb1-link.telia.net [80.91.250.91]
6 17 ms 18 ms 18 ms ldn-b4-link.telia.net [80.91.249.78]
7 17 ms 17 ms 17 ms ge-6-22.car2.London1.Level3.net
[4.68.111.181]
8 22 ms 18 ms 22 ms ae-31-51.ebr1.London1.Level3.net
[4.68.116.30]
9 18 ms 17 ms 22 ms ae-1-100.ebr2.London1.Level3.net
[4.69.132.118]
10 22 ms 24 ms 24 ms ae-2.ebr2.Amsterdam1.Level3.net
[4.69.132.134]
11 20 ms 21 ms 21 ms ae-21-54.car1.Amsterdam1.Level3.net
[4.68.120.111]
12 21 ms 21 ms 21 ms 212.72.42.6
13 21 ms 21 ms 21 ms unknown.ams.astraweb.com
[193.202.122.106]

Trace complete.

Eric

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Eric Parker wrote:
Probably worth a read -

http://community.plus.net/forum/inde...c,58259.0.html

I've seen a handful of people reporting similar things on our network
but as yet I've been unable to replicate the problem or pinpoint a
likely cause. I use Astraweb myself and haven't had any probs.

Rgds,

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|Bob Pullen Broadband Solutions for
|Support Home & Business @
|PlusNet plc. www.plus.net
+------ PlusNet - The smarter way to broadband ------

"PlusNet Support Team" <support@plus.net> wrote in message
news:13mfd2ir0bvj3dd@corp.supernews.com...

Thanks for the link Bob.

Yes that very much looked like my problem.

Your staff seem interested in dial testing accounts after the user has
disconnected. I don't know what "dial testing" is but I think the
problem I had was fixed when I disconnected from Plusnet then
reconnected.

Eric

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Eric Parker wrote:
Hi Eric,

I reckon we've cracked it!

I managed to replicate this problem earlier today. I couldn't connect to
Giganews, Astraweb or Supernews but could connect to the PlusNet usenet
server without fail.

I raised problem 48704 and the evidence I have collected so far suggests
that this is a problem affecting the RADIUS servers associated with the
gateway PCL-AG1.

There are 2 segments worth of users on that gateway at any one time.
It's one of the harder ones to hit which might explain why there wasn't
a massive amount of noise about this (and why a reboot often fixed the
problem).

Basically about 50% of connections made to this gateway were
authenticating with a truncated username eg. obpullen@lusdsl.net. This
means that the user isn't properly registered with the Ellacoyas and a
default profile is assigned. This default profile is the same as the old
Broadband Plus product which is not suitable for binary Usenet.

We've removed the affected RADIUS servers from the live platform so this
should be fixed for the time being. Those still affected might need to
reboot though.

Rgds,

--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|PlusNet plc. www.plus.net
+------ PlusNet - The smarter way to broadband ------