Tech Support > Computers & Technology > Internet & Broadband > BT VOYAGER 2100 CONSTANT DROP OUT
BT VOYAGER 2100 CONSTANT DROP OUT
Posted by hstannard@gmail.com on November 3rd, 2005


I have been successfully using the Voyager2100 wireless router - but
one evening when I switched on my pc (running Windows 2000) I found
that the wireless network icon at the bottom of my screen kept
switching on and off. The message that accompanied this stated
"wireless network unplugged" & the green icon with the wireless
status kept going from no bars to full bars. The interval for the
switching on and off is less than a second. This repeated itself for a
full hour before I switched off the machine. I tested a second laptop
(running windows XP) on the wireless network and the same thing
happened to that connection (it too had previously worked okay).

For your info: All Virus and spyware detection software are up to date
& all Windows updates installed

What I have attempted to do to resolve the issue:

1. I rebooted the voyager router and reset the configuration

2. All went well until I set the network authentication to WEP & the
encryption to WPA-PSK (with a network key composed of capitals, lower
case and numbers)

3.I rebooted again and set the configuration except didnot encrypt the
data

4. I downloaded the latest driver for the router

5.I have even changed the channel setting in case of outside
interference

The only way to keep a stable connection is not to have
encryption/authentication which is very concerning. I have tested this
over a period of a month and no improvement.

Is my voyager router defective or is this something someone else has
come across before?

I am also using BT Voyager laptop adapters.

Posted by majogh on November 3rd, 2005


On 3 Nov 2005 05:05:40 -0800, hstannard@gmail.com wrote:

I also had this problem which turned out to be an encryption setup
problem. I resolved it with these router settings:

Wireless Security: WPA-PSK ( for Home/SOHO )
Format: ASCII characters
WPA Group Rekey Interval: 0 sec
Data Encryption (WPA): TKIP

Also try disabling software firewalls to see if they are blocking
authentication. (I had problems setting up Zone Alarm and Sygate)


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