Hi,

Been fine for about 6 months, but the last few days it is often worse
than dial-up. New-reactor shows 45KB/s, then 2, then pause, agent
pauses, web sites partially load then stop. Tried re-connecting so
many times, with /release and /renew - no better.

Anyone else experiencing very poor BT performance.

Get out quickly while you can, dont go to plusnet, use ntl, simply the best.

<nospamx1@yahoo.co.uk> wrote in message
news:ktjii19bgltte8toovb10e3h3jfgih8bq6@4ax.com...
Hi,

Never had a problem (perhaps I shouldn't have said that!).

Just done a speed check:

Downstream 1845 Kbps (230.6 KB/sec) 1992 Kbps (inc. overheads)
Upstream 242 Kbps (30.3 KB/sec) 261 Kbps (inc. overheads)


Always seems to come out around the same when I check.

Rob.

<nospamx1@yahoo.co.uk> wrote in message
news:ktjii19bgltte8toovb10e3h3jfgih8bq6@4ax.com...
Is fine with me on 512 service. Have you tried a disc cleanup to clear your
temporary internet files and cookie cache?

On Thu, 15 Sep 2005 12:40:07 +0100, "Beck"
<my_bulkmail@btopenworld.invalid> wrote:

It's non of those - got many new ip addy's, restarted, unplugged modem
- now I can just about connect - web pages hardly load, connection to
known good fast sites does not start (news providers, ie Easynews
headers normally scream down - now I get about 10 headers every
minute) - something is very wrong, the status line mentions some
problems but not in my area.

I cannot connect to BTYahoo properly to find the customer support
number, only got the 0800-1690199 number

<nospamx1@yahoo.co.uk> wrote in message
news:05pii11gjn0124qkf712l7r2sbkdq0eda3@4ax.com...

Try 0845 600 7030 that should be tech support.

Have you downloaded an update for your internet software lately?

If nobody else in the country can report the same defect, and you have
done nothing to your computer, then the cause probably lies in your
local tele-exchange or on the line. Perhaps maintenance operations.
It may clear up by itself.

When reporting a problem via newsgroups it's a good idea to state your
local exchange, or town or city area. Also, if known, the time at
which it first occurred.
----
Reg.

On Thu, 15 Sep 2005 12:22:19 +0000 (UTC), "Reg Edwards"
<g4fgq.regp@ZZZbtinternet.com> wrote:

Thanks for the replies - spent ages on the phome to customer support -
got no-where really. They were shocked to see 25GB upload (yes upload)
and only 10's MB download - they made me install spybot

This is for the past 5 days! I may have grabbed 10GB or so in that
time, probably more - not 20MB/s (??) - and they were serious about
the upload - the connection showed no undue upload xchange, much less
than any d/l and mostly doing very little. It seems their monitoring
kit is wrong - not much help with an uncapped (supposedly) and
problomatic connection,

It found nothing - I do not use p2p, run dodgy exe's, have a firewall
and changed nothing. I d/l quite a bit, got the new email this morning
saying no caps in place.

I can get a few 100KB d/l very rarely, mostly pausing and nothing -
often a few KB's. If I try a UK news provider, it is no where near
what it was - can reach 2*40KB/s, but often stops. Web pages UK and
USA take ages to load, Easynews is very poor for web page and headers,
usually it's very fast. It seems there is a problme my end but
customer support were not listening - it's an exchange problem by
what's happening.

On Thu, 15 Sep 2005 12:22:19 +0000 (UTC), "Reg Edwards"
<g4fgq.regp@ZZZbtinternet.com> wrote:

Thanks for the replies - spent ages on the phome to customer support -
got no-where really. They were shocked to see 25GB upload (yes upload)
and only 10's MB download - they made me install spybot

This is for the past 5 days! I may have grabbed 10GB or so in that
time, probably more - not 20MB/s (??) - and they were serious about
the upload - the connection showed no undue upload xchange, much less
than any d/l and mostly doing very little. It seems their monitoring
kit is wrong - not much help with an uncapped (supposedly) and
problomatic connection,

It found nothing - I do not use p2p, run dodgy exe's, have a firewall
and changed nothing. I d/l quite a bit, got the new email this morning
saying no caps in place.

I can get a few 100KB d/l very rarely, mostly pausing and nothing -
often a few KB's. If I try a UK news provider, it is no where near
what it was - can reach 2*40KB/s, but often stops. Web pages UK and
USA take ages to load, Easynews is very poor for web page and headers,
usually it's very fast. It seems there is a problme my end but
customer support were not listening - it's an exchange problem by
what's happening.

Would it be worth checking your PC for spyware?
Try Adaware from Lavasoft
and Hijack this from http://www.spywareinfo.com/~merijn/downloads.html

<nospamx1@yahoo.co.uk> wrote in message
news:v8uii1hqicigmn7kjlo425omkrijejer63@4ax.com...

What firewall/Anti virus are you running?

<nospamx1@yahoo.co.uk> wrote in message
news:ckuii1l3l0b002jge0t5l6g0fn646nlto8@4ax.com...

On Thu, 15 Sep 2005 14:49:57 +0000 (UTC), "Dave"
<dave@numbnuts.invalid> wrote:

ZA - use Trend, etc to check for virus, run Ad-Aware and spybot - all
clean - nothing changed my end,

Realised after I got off the phone with customer services and posted
here, that they were sprouting bull - maybe not their fault, but the
figures are madness, 25GB upload and little download - well, I d/l a
fair bit from time to time (not all the time) - and I run no server,
use no p2p, etc - only the trickle upload to match the bytes d/l.

It's a little better the past few hours - I firmly believe it's my
exchange or some card with a fault.

One other thing that customer services stated many times, which is
bullshit, is that this 25GB (yes, their words) upload in the last 5
days (the only period they keep to hand) was using all the b/w hence
non for d/l - erm, it's ADSL with a fixed b/w each way - gotta laugh -
well I would if I did not have these problems.

On Thu, 15 Sep 2005 14:43:44 +0100, [nospamx1@yahoo.co.uk] said :-

If these figures are correct, and may well be - then you have a
serious problem with trojans etc. Not all AV programs, firewalls stop
some spam zombies/trojans - and these could seriously affect your
service.

Get and install TCPVIEW

http://www.sysinternals.com/Utilities/TcpView.html

to see if there is anything nasty on your system.

<nospamx1@yahoo.co.uk> wrote:

Nospamx1,

BT Yahoo! does not implement its Usage Limit yet and how did you identify
how much you uploaded/downloaded to them?

Are you on a business package?

"erm, it's ADSL with a fixed b/w each way" < Sorry what do you mean about
this comment?

BT Yahoo! = 512k Downstream/256k Upstream ... Fixed bandwidth would mean
SDSL?

Regards,

Insider

On Thu, 15 Sep 2005 21:12:18 +0100, Spin Dryer <me2@privacy.net>
wrote:

Here's a very strange traceroute from my BT Yahoo connection to
www.clara.com, a UK ISP.

Tracing route to www.clara.com [66.116.109.29]

over a maximum of 30 hops:

1 13 ms 14 ms 13 ms 217.47.202.58
2 * 14 ms 14 ms 217.47.70.161
3 14 ms 14 ms 14 ms 217.41.168.13
4 14 ms 14 ms 14 ms 217.41.168.78
5 14 ms 14 ms * 217.41.168.46
6 14 ms 14 ms 12 ms 217.47.70.113
7 12 ms 16 ms 14 ms core1-pos8-3.ealing.ukcore.bt.net
194.72.17.105]
8 * * 14 ms core1-pos5-0.telehouse.ukcore.bt.net
[194.74.65.129]
9 14 ms * 14 ms cr02.ldn01.pccwbtn.net
[195.66.224.167]
10 104 ms 104 ms 103 ms wvfiber.ge2-2.br01.atl01.pccwbtn.net
[63.216.31.138]
11 104 ms 104 ms 104 ms
atl-a00.ge-1-0.atl-b01.ge-1-1.wvfiber.net [63.223.8.45]
12 104 ms * *
atl-c00.pos-1-36-1.lan-atl-a00.pos-10-0.wvfiber.net [63.223.8.57]
13 110 ms 109 ms *
nsh-l3-c00-pos-3-0.OC48-atl-c00.pos-1-16-1.wvfiber.net [63.223.8.78]
14 183 ms 184 ms 181 ms
cin-l3-c00-pos-5-0.OC48-nsh-l3-c00-pos-2-0.wvfiber.net [63.223.8.101]
15 182 ms * 179 ms
chi-c00-pos-1-7-1.OC48-cin-l3-c00-pos-4-0.wvfiber.net [63.223.16.53]
16 181 ms * *
lax-c00-pos-1-6-2.OC48-chi-c00-pos-1-36-1.wvfiber.net [63.223.0.66]
17 184 ms * 217 ms
law-a00-pos-1-0.OC48-lax-c00-pos-1-26-1.wvfiber.net [63.223.0.170]
18 182 ms 178 ms *
lvg-a00-pos-1-0.OC48-law-pos-6-0.wvfiber.net [63.223.0.202]
19 179 ms 179 ms * lvg-ctr-powerpulse.wvfiber.net
[63.223.0.206]
20 * 214 ms 180 ms gig3-1.esw03.las.switch2switch.com
[66.209.64.226]
21 183 ms 180 ms 180 ms marchex.demarc.switch2switch.com
[66.209.87.202]
22 179 ms 179 ms 179 ms www.clara.com [66.116.109.29]

Trace complete.

So, is BT's DNS or some other thing totally screwed?

Are you using iTunes?

On Fri, 16 Sep 2005 00:01:13 GMT, "Insider" <someone@microsoft.com>
wrote:

No - never, no p2p, no music sites, no server, nothing - every damn IP
I get I time out or have slow traceroute to UK sites - damn useless
BT.

On Thu, 15 Sep 2005 23:51:17 GMT, "Mani" <someone@microsoft.com>
wrote:

As stated, they gave me those figures over the phone, alarmed at 25GB
upload in 5 days - this is bullshit.

No
I believe ADSL is independant upload/download - is this not true?

I have (or should have) 2Mb down and 256 up - I thought you could in
theory have 2Mb down at the same time as 256 up - if not, I am not
uploading anything. IfI reconnect, no data bar a few burts every now
and then go up - but the tracerout to UK site seems to span the world,
or take minutes instead of milleseconds.

Is there a way to flush the DNS cache (98se) or sort this mess out my
end?

<nospamx1@yahoo.co.uk> wrote in message
news:4k4ki1pdf4j936nqtqs4ai61c8ttn0g0f6@4ax.com...
Check your hosts file by opening up in Notepad for anything odd

c:\windows\system32\drivers\etc\hosts

Is there any other file in c:\windows\system32\drivers\etc called hosts with
a file extension

Also, try an online scanner like the one at
http://www.kaspersky.com/virusscanner

I don't think www.clara.com is a UK based site - seems to be some sort of
search directory, a holding page perhaps. The UK ISP is www.clara.net

Try a trace to www.bt.com or www.yahoo.co.uk

I'm on BT Broadband :


C:\Documents and Settings\Owner>tracert www.yahoo.co.uk

Tracing route to www.euro.yahoo.akadns.net [217.12.3.11]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 13 ms 14 ms 12 ms rasa1nrp2.ilford.broadband.bt.net
[213.120.157.6]
3 13 ms 12 ms 14 ms rasa1nrp5.ilford.broadband.bt.net
[213.120.157.18]
4 13 ms 12 ms 12 ms 81.146.245.30
5 14 ms 15 ms 14 ms 217.41.170.1
6 14 ms 13 ms 13 ms 217.41.170.66
7 24 ms 25 ms 26 ms 217.41.170.118
8 12 ms 12 ms 12 ms 217.41.170.54
9 13 ms 12 ms 13 ms 217.47.250.242
10 13 ms 12 ms 12 ms core2-pos15-1.ilford.ukcore.bt.net
[194.72.20.125]
11 13 ms 13 ms 12 ms core2-pos14-0.telehouse.ukcore.bt.net
[194.74.65.185]
12 13 ms 12 ms 12 ms bas2.83.tc2.yahoo.com [195.66.226.129]
13 13 ms 12 ms 13 ms UNKNOWN-217-12-0-253.yahoo.com
[217.12.0.253]
14 13 ms 14 ms 14 ms alteon2.34.ukl.yahoo.com [217.12.6.7]
15 13 ms 14 ms 14 ms www2.vip.ukl.yahoo.com [217.12.3.11]

If the upload figure BT quoted is proven and you have seen data to confirm
this with your own eyes, then you have a serious problem with a trojan or
virus of some kind. BT support have been known to talk out of their a***s
sometimes.

On Fri, 16 Sep 2005 01:51:52 +0000 (UTC), "Nicola Redwood"
<nospam@lineone.net> wrote:

On 98SE (don't laugh, please) - only entry in hosts.sam is this, which
is correct I believe, 127.0.0.1 localhost

Here's mine - not as bad but even connecting to yahoo for email or
other sites timeouts more often than not.

Tracing route to www.euro.yahoo.akadns.net [217.12.3.11]
over a maximum of 30 hops:

1 18 ms 14 ms * 217.47.202.58
2 14 ms 15 ms 14 ms 217.47.70.161
3 * 14 ms 14 ms 217.41.168.13
4 40 ms 13 ms 18 ms 217.41.168.78
5 14 ms * 15 ms 213.1.121.142
6 14 ms 14 ms 14 ms 172.16.111.85
7 * 15 ms 29 ms 213.1.120.230
8 * 15 ms 12 ms bas2.5.ukl.yahoo.com [217.12.0.145]
9 15 ms 18 ms 14 ms alteon2.34.ukl.yahoo.com [217.12.6.7]
10 14 ms 15 ms 23 ms www.euro.yahoo.akadns.net
[217.12.3.11]

Ran TCPview or whatever it was called, not sure how to interpret it
but nothing seemed that wrong Here's figures from my BTO connection
at present, Bytes recieved 682KB, Bytes Sent 81KB - they say my upload
to d/l is much more than a 100 times ! - nonsense.

I believe it's a routing problem(loss) within BT - now I have to find
someone in BT who understands the problem.