Just when you thought Bulldog comms couldn't possibly get any worse!!!

Bulldog's service is already the worst of any company I have ever dealt
with!!!

Are they are now going to have even less engineers and techies?

Abandon ship!!!!

The Inquisitor wrote:
I did read an article the other day (can't find it now) which implied
C&W were looking to be more picky about the kinds of customers they
have. This was to go hand in hand with staff reductions over the next 5
years. Perhaps they are taking proactive action to get rid of some
customers?

"The Inquisitor" <hjk@hjk.hjk> wrote in message
news:OQhNf.75193$DM.1405@fe3.news.blueyonder.co.uk ...
They will probably come up with a system whereby when a customer rngs up
with a problem they get put through to the last customer to rng in with the
same problem who hasn't called back on the grounds that they probably worked
out how to fix it themselves!

'Hello is that C&W Sales?'

"Speaking"

'I wanted to know about the interface to the ...., could you put me through
to someone technical?'

"Speaking"

'Hi - what's the physical connector on your cable modems...'

"dunno"

'look I wanted to ask a technical question and I am still talking to the
same person in sales - put me through to the managing director!'

"speaking"
:
:
:

History repeats itself - their first ship to lay cable across the Atlantic
was the Marie Celeste...

On 01 Mar 2006 15:22, Colin Forrester wrote:

They expect to drop from 30,000 to 18,000 customers, but to
keep Bulldog, AFAIK. C+W want to keep big business users,
but slim range of products down from 90+ (presumably the range
of products means high costs on support staff, low profit margins).

On 1-Mar-2006, Mark <codvimyst@yahoo.co.uk> wrote:

It all started way back, when the dipsticks running C&W, sold
out to Pacific Cyberworks, for what turned out to be worthless
paper, and no cash.

But then what sort of service do you expect from such a company?
More dipsticks.

Bit like BT really, Ian Valance buried his head in the sand and
wouldn't touch BB, until Oftel forced BT's hand by breaking
their monopoly. Now they are stuffed.

BT in its day had it made, they owned the ducts, all they needed
to do was a rolling program of fibre to the kerb, then we could
have all the bandwidth we want. Switches are getting faster,
and the world is awash with dark (unused) sub-oceanic fibre; as
well as between major population centres.

And of course BB should have had a loopback facility for
fault testing built in, a simple digital loopback would have
cost virtually nothing, nothing more than a simple logic gate.

On Wed, 1 Mar 2006 19:33:58 GMT, ato_zee@hotmail.com wrote:


The specialist press indicates that the glut of unlit transoceanic
fibre is about to come to an end.

--
Peter

"Mark" <codvimyst@yahoo.co.uk> wrote in message
news:h85c029fpoh2pua0fsukllbcttnt1s8456@4ax.com...
Er because BT owned the ducts, the exchange buildings etc. etc. and could
(and did*) prevent anyone else using them. Anyone else is going to have to
dig up. NTL does have a network with coax to the kerb, which is one up on
BT, but



* threatening all sorts of aggro, if we let another telco pull cable through
'their' duct on our land. In the end it turned out that whilst BT's cable
disappears into ducting in our meter room and in their hole out side, there
isn't much more of it in between. I presume that a couple of their
engineers spent a pleasant afternoon in the pub back in the seventies
instead of laying it...

"Peter" <peter.thomasINVALID@nidum.plus.com> wrote in message
news:m37c02pm45uk6b5sot7b1aamd9ua3bp5ab@4ax.com...
There at least a couple of answers to this: -

Frequency division (shine different coloured lasers down the fibre and
extract them at the other end).

Bi-directional use.

Lay more cable (if you have already done the first two).

They are not cutting any Bulldog jobs, just C&W jobs.

On Wed, 1 Mar 2006 23:30:01 +0000 (UTC), "R. Mark Clayton"
<nospamclayton@btinternet.com> wrote:

I think it's called DWDM
I think all transoceanic telephone cables since TAT-2 have been
bi-directional
Indeed
--
Peter

On Thu, 02 Mar 2006 18:53:13 +0000, Peter wrote:

It is (there's also CWDM), but doesn't use different coloured lasers; they
are all IR. Frequency division multiplexing is something different. It's
been used in radio communications for years.

Mark <codvimyst@yahoo.co.uk> writes:

Yes. One of the roads where I work was dug up 4 times a few years ago
(one immediately after the other with the same contractor) to lay
fibre for different telecos. Now it is being dug up again (on the
other side of the road this time) for MCI to lay fibre.

On Sat, 04 Mar 2006 21:10:55 +0000, Mark wrote:

Colour implies visible light. Whenever I've spoken to people about lasers
and photodetectors designed for 1300nm and 1550nm they never mention what
colour the IR radiation is.

On Sun, 5 Mar 2006 01:12:16 +0000, in uk.telecom.broadband , kal
<kal@example.invalid> wrote:

Colour is sometimes generically used as a pseudonym for frequency.
Mark McIntyre
--