Tech Support > Computers & Technology > Internet & Broadband > Cannot connect to BT order tracker
Cannot connect to BT order tracker
Posted by David G on December 7th, 2004


I am getting

Error:
The following error was encountered when attempting to run the application:

Can't find class com.bt.icm.opt.OptSummary

when I connect to the BT order tracker using link below
https://www.cs-server1.bt.com/hhway-... =YYYYYYYYYYY
where X = cusnumber Y = phonenumber

Anyone else have this or is it just me.

--
Regards


David G
(remove r u n)

Posted by John on December 7th, 2004


David G wrote:
I get the same.

JP

Posted by David G on December 7th, 2004


John wrote:

That's reassuring. BT quality again.

--
Regards


David G
(remove r u n)

Posted by David Quinton on December 7th, 2004


On Tue, 07 Dec 2004 12:11:33 +0000, David G <notreallyhere@sure>
wrote:

It's been doing that for 2 or 3 days.
I suspect that it was maybe never meant to be there? Anyone could
access it with just A/C number and Tel No.?

But I think that the same info is available if you (register and)
LogIn?
--
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Posted by Martyn Dewar on December 7th, 2004


David G wrote:
Looks like they've finally removed it (it "should" have been gone a
while ago iirc). The current tracker on BT.com requires you to enter an
order number to see things, which is a bit of a nusiance

You could try the order tracker on 0800 800 150 though... it might be
able to tell you something.

Posted by David G on December 7th, 2004


Martyn Dewar wrote:

Yes it would seem so. I tried logging in but in BT fashion I ended going
round in circles and never finding what I wanted.

--
Regards


David G
(remove r u n)


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