A friend of mine has lost his broadband connection. He has recently been
upgraded from 0.5Mbps to 2Mbps on demon ADSL. Perhaps these 2 things are
related?
I don't know which particular tariff he is on. He does have a static IP
address.
He has a Netgear DG824W router - yes 824 whatever that is (or was). In
order to try to eliminate possible problem with his router I substituted my
DG834 and tried connecting through it.

It was from the DG834 that I got the "CHAP authentication failed" message.
I assume this indicates we have an error in the name/password combination
for logging on to demon. Is this correct? (If it is it must have been
changed - we have quadruple checked our settings.)

Demon technical support wanted to keep me waiting on the phone for 20
minutes - apparently quite normal practice with them, hence this posting
which could save us time.

Frank Stacey

You might want to try connecting briefly with user "bt_test@startup.domain"
and then putting the old details back in. I've been told before that
sometimes something somewhere (vague I know, but it was DSL tech speak) goes
"stale" and the above procedure somehow fixes it.

On Wed, 29 Jun 2005 14:36:13 +0100,it is alleged that "Frank Stacey"
<f._spamremove_stacey@zen.co.uk> spake thusly in uk.telecom.broadband:


Yes that would certainly seem to point to the username and password.

(Assuming everything else is working that is, a big assumption <g> )

--
The follies which a man regrets most in his life are those
which he didn't commit when he had the opportunity.
- Helen Rowland

"phantom" <nobody@blueyonder.invalid> wrote in message
news:G_xwe.58654$G8.51692@text.news.blueyonder.co. uk...

I tried using this username and a blank password on my own (working) router
but it failed with an invalid IP address? Is that the correct name above?

Frank

What was the IP address?
Did you get back online after putting back the correct username/password?

On Wed, 29 Jun 2005 14:36:13 +0100, "Frank Stacey"
<f._spamremove_stacey@zen.co.uk> wrote:

I would persist with the ISP. I recently had problem which eventually
was because CHAP authentication failed. I had (a few days earlier)
asked the ISP to confirm everything was in order at their end and was
told "All OK problem at your end".

After days of trying all sorts of solutions I (thinking it was the
equipment or existing Network settings) I went through the log for the
modem and saw the CHAP message. Contacting the ISP again with this
more definite indication of password/username conflict I got an
immediate response confirming the error was with them. They didn't
tell me what the error was but from then everything was OK.

KM

On Fri, 01 Jul 2005 09:21:02 GMT, "phantom"
<nobody@blueyonder.invalid> wrote:

Note the bt test is

bt underscore test@startup underscore domain

bt_test@startup_domain not as was written bt_test@startup.domain

ahh, yes just checked on of our other dsl boxes...

"phantom" <nobody@blueyonder.invalid> wrote in message
news:gmcxe.60228$G8.4487@text.news.blueyonder.co.u k...
What am I doing wrong? I entered bt_test<at-sign>startup_domain as the
login name with a blank password and still get "Invalid IP address" -
nothing further to help. I leave the ADSL settings as they are for my ISP -
I am with zen and on 0.5Mbps supply.

Frank

On Sun, 3 Jul 2005 09:14:34 +0100, "Frank Stacey"
<f._spamremove_stacey@zen.co.uk> wrote:

so you are using a known working router from another line, it has ADSL
sync and the bt_test login doesn't work on a line setup for Demon ADSL
??

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

"Phil Thompson" <phil.thompson@spamcop.net> wrote in message
news5bfc199usi1839vp97b6nlu6sl3tjq71m@4ax.com...
I am trying to use the bt_test login on my own working setup which is adsl
with Zen at 500kbps. I wanted to see what happened before trying the same
thing on my neighbour's broken system.
I only changed the login name/password but left other settings alone. I am
using a DG834. I disconnected first and then tried re-connectting with the
new login.

I cannot understand the "invalid IP address" message which is the response I
have been getting. What does invalid mean in this context? Has some DNS
lookup failed, if so what lookup and by what agent? At the point of logging
in I imagine none of that stuff is up and working in the router.

Frank

The BT test user accounts can only be used to test authentication, you can't
browse with them, so you're probably not meant to get an IP address. What
matters is whether you manage to authenticate with them.

It's probably not going to be relevant to you, but just in case. My router
showed a strange authentication fault whereby it would authenticate with
test accounts (which do not require a password), but would not authenticate
with my own details (which obviously do). Other routers didn't show the
problem, so I concluded that it was a strange hardware fault.

"Frank Stacey" <f._spamremove_stacey@zen.co.uk> wrote in message
news:42c913b0$0$16470$db0fefd9@news.zen.co.uk...

On Mon, 4 Jul 2005 11:46:41 +0100, "Frank Stacey"
<f._spamremove_stacey@zen.co.uk> wrote:

from where ?

the IP address is agreed in the PPP negotiation when it logs in. You
don't have one preset by any chance ?

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

On Mon, 4 Jul 2005 13:37:30 +0100, "Java Jive" <java@evij.com> wrote:

I thought some speed test facility was available, at the very least...

Or could there have been some CHAP / PAP setting which made your p/w fail on
that router, but not the BT test account... Peter M.


--

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on Usenet and in e-mail?

On Mon, 4 Jul 2005 11:46:41 +0100, "Frank Stacey"
<f._spamremove_stacey@zen.co.uk> wrote:

You should get an IP address from BT test, however if you get invalid
ip address it could be that you have entered your ip address given to
you in the settings of your modem, if so you need to enter 0.0.0.0 and
a subnet of 0.0.0.0 the modem will then take whatever ip address is
given to it from BT

No, identical settings on at least one other router ...

"poster" <us-mail@rocketmail.com> wrote in message
news:r4dic1phs8iqg8ua9pjmrepitgf2p7goja@212.159.2. 87...