- Checking DACS situation before reconnecting line
- Posted by Doughboy on May 31st, 2008
I want to get my BT line reconnected so I can get ADSL broadband, so I
phoned BT to ask whether there's a DACS on my line. All they said was
that if there was it would be up to my broadband provider to arrange
for it to be removed.
I'm not happy about the possibility of paying to have the line
reconnected and signing a contract with a broadband provider only to
find my connection's rubbish due to the presence of a DACS and then
perhaps find that my provider has trouble getting BT to remove it.
Is there anything I can do to ensure my line won't have a DACS on it
before I get it reconnected or am I worrying too much and would BT
remove one if present as soon as asked by my provider?
Doughboy
- Posted by Eeyore on May 31st, 2008
Doughboy wrote:
How much are they planning to charge you to reconnect the line ?
It might make as much sense to request a new line (sans DACS).
Graham
- Posted by Peter Crosland on May 31st, 2008
Choose an ISP such as Plusnet that will arrange for the line to be connected
at the same time as broadband. If there is a DACS and it cannot be removed
the order will be rejected by BT.
Peter Crosland
- Posted by Eeyore on May 31st, 2008
Peter Crosland wrote:
You mean as in using PN as a telco i.e. 100% LLU'd ?
Graham
- Posted by Doughboy on June 1st, 2008
On Sat, 31 May 2008 22:41:06 +0100, Eeyore
<rabbitsfriendsandrelations@hotmail.com> wrote:
I'm planning on taking the offer currently available for installation
for £30.
I haven't had a BT service here for about 8 years so I don't know if
there's still a line that can be reconnected but when I previously
enquired I was told that I would have to pay the full installation
charge (I didn't discuss the offer at that time as I just wanted to
find out the situation). Are you saying that if I request a new line
rather than a reconnect, I can stipulate it must be without DACS?
Doughboy
- Posted by Doughboy on June 1st, 2008
On Sat, 31 May 2008 22:52:52 +0100, "Peter Crosland"
<g6jns@yahoo.co.uk> wrote:
I'm planning on using BT for line rental and going with Be or O2 for
BB and as far as I know, they require me to have a working line before
I can sign-up with them.
Doughboy
- Posted by Eeyore on June 1st, 2008
Doughboy wrote:
Installation of what exactly ?
So, they've dropped price this now ?
I 'believe' so because it's a *new* line and shouldn't require a DACS. But a
new line is ~ £125.
Graham
- Posted by Eeyore on June 1st, 2008
Doughboy wrote:
Hmmmmm, I believe some of the better ISPs can do a 'parallel' order actually.
Andrews and Arnold come to mind. You should ask around. I'd ask Idnet too.
Graham
- Posted by Doughboy on June 1st, 2008
On Sun, 01 Jun 2008 03:00:01 +0100, Eeyore
<rabbitsfriendsandrelations@hotmail.com> wrote:
The offer is £95 discount off the standard new line connection charge
of £125.
See above
I'd be nervous that they might just stick a DACS on a neighbours line
to provide me with my new line, unless they've promised not to in
advance.
Doughboy
- Posted by Doughboy on June 1st, 2008
On Sun, 01 Jun 2008 03:02:20 +0100, Eeyore
<rabbitsfriendsandrelations@hotmail.com> wrote:
Thanks, but Idnet's download limits rule it out for me and I'd have to
pay the full line connection charge if I did it through anyone but BT.
Doughboy
- Posted by Peter Crosland on June 1st, 2008
Broadband will not work at all with a DACS fitted on the line.
No. It is, AIUI, known as a simultaneous provide. In other words the ISP
coordinates the line and broadband installation so that they become
operational on the same day but it still remains a BT line for which rental
is payable to BT. In the event there is a DACS that cannot be removed due to
a shortage of line plant then BT will not accept the order. In theory the OP
could order a line from BT conditional upon there being no DACS but he might
have a problem doing this. The advantage of ordering direct from BT at the
moment is that they have a special offer of installation for around £26 with
the proviso that you keep the line for 18 months. Personally I would not use
anyone but BT for the line rental because of the extra layer of bureaucracy
if one needs to get a fault fixed. AFAIK nobody but BT offers 24/7/365 fault
reporting and in any case it will be BT/Openreach engineers that have to fix
the fault. The latter often means that the Telco renting the line has to pay
for works and they will be reluctant to do so because the profit margin on
line rental is quite small.
Peter Crosland
- Posted by Graham. on June 1st, 2008
"Doughboy" <anon@invalid.com> wrote in message
news:hjg344djb4qu528qea6q3h0p3u7e1og5kn@4ax.com...
I always contend that I can tell if a given line is DACSd simply by
listening to the dialtone.
The dialtone generated by the DACS sounds quite different to my ear than
that
supplied direct from an exchange linecard.
It is more "coloured", audibly pixilated, to coin a phrase. The audio
quality of speech
sound like it has had an extra dose of codec, which of course it has, but
the DT
and NU tones are the real giveaway.
NTL lines sound very similar, no doubt for similar reasons
--
Graham
%Profound_observation%
- Posted by Klunk on June 1st, 2008
On Sun, 01 Jun 2008 11:33:13 +0100, Graham. passed an empty day by
writing:
I used to know a guy who said he could tell the difference too. It was
quite funny how often he got it wrong and he became the local CST
laughing stock with the nickname 'ears'. He also used to say he could
tell the difference between CD, Vinyl, Minidisc and MP3 with just as
little success. Not that I am suggesting for a moment that you are unable
to do what you say.
For me, the easy way to tell is clip a butt across it, pick up dialtone,
break it, hang up and then listen for all the digital mush which is very
apparent.
- Posted by Sunil Sood on June 1st, 2008
On 31 May, 22:32, Doughboy <a...@invalid.com> wrote:
When you order the new line ask BT to note that its for ADSL use and
also mention it to the engineer when they visit.
Apart from that, if a line is DACS for some reason - BT have a
standard process for removing them when they receive an ADSL order -
assuming a free copper pair can be found.
Regards
Sunil
- Posted by kraftee on June 1st, 2008
Doughboy wrote:
I think you misunderstand the situation, if a DAC is on your line your DSL
would not be rubbish, it simply will not exist. BT/Openreach treat the
de-DAC for DSL quite fast but you'll have to order the broadband to get it
going.
There is absolutely nothing you can do, no not even mentioning DSL on your
line order (that input would just get lost).
It's very simple, no matter how you may put it, the only way would be to
order your line & your broadband. If there is a DAC on your line
BT/Openreach are enpowered to spend up to £1000 to get your DSL working so
the chances are very good you would get DSL service, it's just may be a
little longer than what you would like to wait.
If you are that worried you should have checked to see whether the previous
occupier had DSL service.
- Posted by kraftee on June 1st, 2008
Peter Crosland wrote:
Nice in theory but the records of where lines have been DAC'd is anything
but complete & so every line provide is a gamble when it comes to a DAC.
Records don't even show how many pairs are actually working on some DP's as
the records for pair diverts haven't been kept up to date
re my previous posting the linage will either be lost or ignored.
The advantage of ordering direct from BT at the moment
But there doesn't appear to be any visits arranged so the first engineer on
site is very often chasing a fault, which turns out to be a failed provision
order
Personally I
Now that is something which is working right, many times engineers are
visiting in the afternoon of the same day when the fault was reported,
believe it or not.
To true & very often the CP will have an upper limit on what thay are
willing to pay, hence certain types of faults have an upper time limit which
the engineer on site is not supposed to go past.
- Posted by kraftee on June 1st, 2008
Graham. wrote:
To true any sound (dial tone or voice) does sound more compressed, but you
do need the ear for it ( quite possibly it could be something to do with one
of your hobbies having to pick out speach from background QRM)
- Posted by kraftee on June 1st, 2008
Klunk wrote:
It is even easier with the new type test tele's as they can't pull dial tone
with out forcing it, if you monitor for digital mush then you would get
confused as it would be present on all DSL lines.
- Posted by kraftee on June 1st, 2008
Sunil Sood wrote:
As said before the note would just be ignored/lost in the system and as for
mentioning it to the engineer (who many times don't call on wires exists
nowadays) won't do anything as they will only be enpowered to do what it
stipulates on the order they have received & absolutely nothing else.
That is the only way (standard way I should say, you could always fire of a
complaint to the CEO if all else fails, it can work occaisionally)
- Posted by Graham. on June 1st, 2008
"kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:uIidnTRFV7-ZKN_VnZ2dneKdnZydnZ2d@bt.com...
Perhaps if my parants had bought me a violin instead
of a crystal set when I was 5...
--
Graham
%Profound_observation%