Tech Support > Computers & Technology > Internet & Broadband > Clearing ADSL from line before signing up to new ISP - When?
Clearing ADSL from line before signing up to new ISP - When?
Posted by Duncan Masterman on May 23rd, 2005


How can I tell when my ISP (Tiscali - so known for being difficult to get
away from!) has released my line before I am able to sign up with a new ISP.
They have said upto 15 days from cancellation.

I did have a link
https://www.cs-server1.bt.com/hhway-...USNUM=&TELNUM=
to use which would show the BT work order but that no longer seems to work
(I have removed my customer number & telephone number from this link before
pasting it on the newsgroup)


Posted by Clueless2 on May 23rd, 2005


"Duncan Masterman" <duncan.m@lineone.net> wrote in message
news:42924ec6$1_3@mk-nntp-2.news.uk.tiscali.com...
Why do you want to cancel when you can migrate to another ISP with no loss
of service and saving on setup costs?



Posted by Peter M on May 23rd, 2005


On 23 May 2005 22:51, "Clueless2" <nomorespam@spam> wrote:

If you have a router, it will lose sync. It'll usually show the up/down
speeds, but obviously there won't be any PPP connection (unless Tiscali
forget to kill your account).

Tiscali appear to be incapable of knowing about how to get a MAC for their
{soon to be ex-} customers and without a MAC, you cannot migrate. Also, a
problem (hopefully solved in the current BT trial, if one chooses from the
ISPs which are on that trial :-) currently exists if trying to migrate off
a DataStream service (Tiscali is one of the few ISPs which uses it instead
of IPstream, which the majority of ISPs are using). Peter M.


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Posted by Brian McIlwrath on May 24th, 2005


Clueless2 <nomorespam@spam> wrote:

: Why do you want to cancel when you can migrate to another ISP with no loss
: of service and saving on setup costs?

Not from Tiscali he cannot! They do not support MAC code migrations!

Posted by Phil Thompson on May 24th, 2005


On Mon, 23 May 2005 22:44:40 +0100, "Duncan Masterman"
<duncan.m@lineone.net> wrote:

number checker at www.bt.com/broadband will stop saying things about
ISDN/ADSL in last paragraph of its output ?

Phil
--
Tiscali - dialup speeds at Broadband prices.
AOL - the unlimited ISP of choice for heavy downloaders.


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