Tech Support > Computers & Technology > Internet & Broadband > Connection Distance, what do I do now?
Connection Distance, what do I do now?
Posted by nigel. carron on July 11th, 2004


In message <e0dIc.204$Av5.35@newsfe1-gui.ntli.net>, Peter Sutcliffe
<peter_sutcliffe@nospam.com> writes
Http://www.samknows.com/broadband/vi...hp?ecode=EAIPS

use vispa or aa?


--
Nigel J Carron


Posted by Peter Sutcliffe on July 11th, 2004


I was hoping to connect to ADSL broadband but have found there are real
problems in sorting out the details.
I live within 1 mile of the centre of Ipswich and the telephone exchange as
far as I can tell.
The 17070 test does not give me a distance.
The various web sites say that my number is not OK even though other wires
from the same pole are said to be OK.
Who can I contact to find out what is going on? I've tried ISP and all they
do is the same check and tell me they can't provide the service..


Posted by Ronald Jones on July 11th, 2004


I live 3In message <e0dIc.204$Av5.35@newsfe1-gui.ntli.net>, Peter
Sutcliffe <peter_sutcliffe@nospam.com> writes
as I type this. However I have been informed that it is not the distance
that is the problem but the QUALITY OF THE LINE .
It seems that you cant win even though we are told that well over 90%
of people are in range of an exchange .
--
Ronald Jones

Posted by Sean on July 11th, 2004


On the Sun, 11 Jul 2004 16:55:32 +0100, Ronald Jones uttered forth the
following...

You could both try requesting a new drop cable, ie the cable that runs
from the pole to your house. I had mine replaced a few years back due to
line degradation. The BT engineer said the cable was more then 20 years
old and he hadn't seen one like it in over 10 years.

Posted by Peter Sutcliffe on July 11th, 2004


That doesn't sound promising!!!
It seems a strange sort of product that you can't get fixed if it isn't up
to the required quality especially as the supplier of the lines is a
monopoly. There must be a way to get this problem fixed but I'm damned if I
can think waht it is.
"Ronald Jones" <ronald@ronald0.fsnet.co.uk> wrote in message
news:YnX9coA0LW8AFwbD@ronald0.fsnet.co.uk...


Posted by Peter Sutcliffe on July 11th, 2004


Sorry to be dim but what do you mean by vispa and aa
"nigel. carron" <nigel.carron@buchanbroad.org.uk> wrote in message
newscaWm$APCV8AFwOg@baybus.co.uk...


Posted by nigel. carron on July 11th, 2004


In message <F_eIc.246$Av5.20@newsfe1-gui.ntli.net>, Peter Sutcliffe
<peter_sutcliffe@nospam.com> writes
Go to www.adslguide.org.uk goto forums and look for isp feedback
forums. Vispa and AA are two smaller ISPs that will place a manual order
for you - they have had a lot of success getting orders turned into ADSL
for people who should qualify but don't. Worst case scenario is you at
least should end up knowing your reason for no adsl.


--
Nigel J Carron


Posted by Alec McKenzie on July 11th, 2004


"Peter Sutcliffe" <peter_sutcliffe@nospam.com> wrote:

http://www.vispa.net/

http://aaisp.net/

--
Alec McKenzie
mckenzie@despammed.com

Posted by Ronald Jones on July 11th, 2004


In message <MPG.1b5b7f75a71270ee9899af@News.Individual.NET> , Sean
<snm_uk@hotmail.com> writes
This is a new and interesting piece of information which I will follow
up
I have lived here for nearly fifty years when the house was built and
the line installed. It has indoors the original cotton braiding to the
junction box which gives an indication as to is age
How did you approach BT about "drop line"
Thanks for the info.
--
Ronald Jones

Posted by Sean on July 12th, 2004


On the Sun, 11 Jul 2004 21:09:48 +0100, Ronald Jones uttered forth the
following...
connection at the time had dropped from over 40kbps down to under
28kbps. When I got home a BT engineer was replacing my cable. All on the
same day!

Posted by Ronald Jones on July 12th, 2004


In message <MPG.1b5c60cd1a5f1389899b1@News.Individual.NET>, Sean
<snm_uk@hotmail.com> writes
reset and comment to say that the voice connection was up to standard
and internet use was outside what I had contracted into
My best connection is 38kbps and is often below at 24 kbps
Thanks.
--
Ronald Jones

Posted by Sean McConkey on July 12th, 2004


In article <bahtzlAsLr8AFwJY@ronald0.fsnet.co.uk>,
ronald@ronald0.fsnet.co.uk says...

Just don't take no for an answer. Even though on the day the initial
checks said there was not a problem, I insisted there was and wanted it
checking out properly. Hence the engineer turning up and replacing the
cable.


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