Tech Support > Computers & Technology > Internet & Broadband > Considering moving from Plusnet to Sky
Considering moving from Plusnet to Sky
Posted by Andy Pandy on August 12th, 2007


Wondering if I'm about to do the right thing?

All I really want is to save some money per month. I pay £14.99/month now
for Plusnet and that is with an 8Gb monthly download limit. I seem to
regularly go over that limit (not by much but enough to sometimes add a
fiver on to the end of that monthly fee)

I can get Sky Broadband for a tenner a month and that is unlimited (I know
they say unlimited but I'm sure they're not going to complain about me using
between 10-20Gb per month on that option - or are they?)

I don't really need the "extra" features I get as standard with plusnet -
web space for example. I do use usenet but I can get this elsewhere. One
thing I'll miss is a static ip as I do connect to my home PC from work but I
can work around this as well.

Nice to get a new Netgear router with the deal (I already have one but its
an older bulkier version 1 model DG834G) and who knows I might even get a
slight speed increase - not sure about that one though? I currently get
around 3.5mb and 448k upload - not sure if it'll be any better as Sky will
be using different equipment in the exchange (LLU) ?

Can anyone advise? I'm sure a few people here have gone through the same or
similar changes?

One final note, wow - Plusnet really do try hard to keep you - seemed to
take ages and a few phone calls and messages just to get my MAC key.

Thanks
Andy


Posted by acdeag on August 12th, 2007


Have been on Sky for a month or so now, excellent service, streaming video
works far better than it ever did on my so called 10Mb service from Virgin
and now get 13Mb from sky. I did not need a MAC code obviously, but my
parents moved to Sky from Plusnet a few days before me and they have had no
problems, then again they never had a problem with Plusnet either they only
moved because the overall package price as so much cheaper.


Posted by Peter Thomas on August 12th, 2007


On Sun, 12 Aug 2007 10:27:20 +0100, "Andy Pandy"
<andrew@NOSPAMPLEASEthefunhouse.plus.com> wrote:

I moved from Plusnet to Sky nearly a year ago - the quality of the
connection has been excellent - no problems there. However I would
caution you about their customer service - it is abysmal - I really
had a problem convincing them that the modem/router was faulty,
eventually got it sorted - in fact a plus point about their customer
service is that I now have two spare modem/routers !!

Overall I would suggest you go for the change - I cerainly have no
regrets.

--
Cheers

Peter

Posted by George Weston on August 12th, 2007



"Peter Thomas" <peter.thomas@peters.welshtinplate.info> wrote in message
news:m6otb3l8g4bcco7r80gget1s60lrjjt7ur@4ax.com...

<snip>
The above information (plus other worrying things about Sky) has been
reported many times in the newsgroup.
The other main problem, apparently, is actually getting connected - this can
take weeks.
Just reporting what others have said. No axe to grind myself.
Suggest you have a good look through relevant posts on this newsgroup before
you make your mind up, and/or have a look at some ISP customer satisfaction
reviews on sites like www.thinkbroadband.com

George



Posted by Mike on August 12th, 2007


In message <13btkj7aahvvh26@corp.supernews.com>
at 10:27:20 on Sun, 12 Aug 2007, Andy Pandy
<andrew@NOSPAMPLEASEthefunhouse.plus.com> wrote
with Sky only, although there are hacks to unlock this. My
mother-in-law is considering this add on to her Sky after Orange
wouldn't honour an activation code I have for a year's broadband
--
Mike News

Posted by dave @ stejonda on August 12th, 2007


In message <5i871kF38qj1dU1@mid.individual.net>, George Weston
<geoweston@googlemail.com> writes
agreed - brain-dead script-following nomarks!

in my case 3 months 3 weeks so far and no end in sight

--
dave @ stejonda

Posted by Abo on August 15th, 2007


Andy Pandy wrote:

I can easily to 20Gb a month and they've never complained...

Yeah, do some work instead


--
Abo