As per subject ..... for business use, unlimited. Which has the better
service/back-up of the two?

I've recently signed someone up to Eclipse, but there was a problem, and it
took 'forever' to get through to support.
Someone I was talking to on an unrelated matter then told me Demon would
have been better .....

Who would you choose?

Sorry to say but I use eclipse without a problem :S

When i was pre-registered etc support where very quick to answer any
questions and I came online with BB about 6 days ahead of shedule :S

Liam

"Tx2" <tx2usenet@yahoo.co.uk.invalid> wrote in message
news:3hqvakFibrnnU1@individual.net...

On 21/06/2005 Tx2 wrote:


I am with Demon and having plugged my WAP/Modem/Router in on 19th
January this year I haven't touched it since, just works away steadily,
no routing problems. I spoke to their service people a couple of times
about transferring my dial up domain name to BB and they just did that
as well.

They are in the process of moving some support functions to India, but
given a choice between Indian graduates and Essex boys and girls I
suspect it may mean a better service. You also get a fixed IP address,
unlimited mail boxes on your host name (i.e.
anybody@hostname.demon.co.uk) - although you have to d/l the lot and
filter yourself. There's also Brightmail spam checking which seems
pretty good.

If the rumours are true it would be worth checking their web site
tomorrow.


--
Jeff Gaines
Damerham Hampshire UK
Using XanaNews 1.17.5.2 http://www.wilsonc.demon.co.uk/d9xananews.htm

Tx2 wrote:

In news:42bc5aac$0$23915$db0fefd9@news.zen.co.uk,
Linker3000 <Linker3000@youkaytwodotnetuk2.net> informed everyone :
The question was who would you choose between Demon or Eclipse?
Which part of that did you not understand?

On 24/06/2005 Tx2 wrote:


Most of it apparently :-)


--
Jeff Gaines
Damerham Hampshire UK
Using XanaNews 1.17.5.3 http://www.wilsonc.demon.co.uk/d9xananews.htm

to have lost sense of direction.
As for Demon support, well it appears to be outsourced to India. Had
completely silly answers last two times I rang (whilst upgrading some one
else to Broadband) and their Windows/98 (ugh) system would not recognise the
modem. Ended up re-installing OS and it worked but that was the one thing
they did not suggest.

David Wade <g8mqw@yahoo.com> wrote:
[...]
I was with Demon in the mid-90s. At this time, their support team were
in the UK. Even then their support team were about as much use as a
chocolate teapot. The support number usually doubled up as the network
fault reporting and complaints line.

Fingering status@gate suggests that the "whore's knickers" routing is
still present.

--
PGP key ID E85DC776 - finger abuse@mooli.org.uk for full key

Please contribute to the beer fund and a tidier house:
http://search.ebay.co.uk/_W0QQfgtpZ1...Z25QQsassZpndc

On 26 Jun 2005 10:34:48 GMT, abuse@dopiaza.cabal.org.uk (Peter
Corlett) wrote:

You must have had some bad experience with the support people at
Demon. I have never had any problems with them, but in the last ten
years with Demon I've not needed support very often. My last
experience with changes at Demon was an upgrade from dial to ADSL
retaining my old domain. It went like a dream - no support was needed.


--
Steve Wolstenholme Neural Planner Software

EasyNN-plus. The easy way to build neural networks.
http://www.easynn.com

<steve@tropheus.demon.co.uk> wrote in message
news:k64tb1dhabo34pifmamd7sepfbulmd4qdu@4ax.com...
So as you have not used it recently you can't comment on its current
efficiancy or lack thereof. I found the staff tended to assume you had the
common problem of lower power on the USB link and it wasn't. It also appears
that you have to move from Turnpike. I think it should say so in big red
letters at the front of the guide. It doesn't. I found it easier to move
from Freeserve to Eclipse than set up this mate on Demon ADSL...

On Sun, 26 Jun 2005 23:25:46 +0100, "David Wade" <g8mqw@yahoo.com>
wrote:

what are you on about ? Turnpike is a free-issue mail and news client
that Demon support but it is in no way mandatory to use it.

One of its main attributes was receiving SMTP pushed mail, but they
don't do that on ADSL accounts.

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

On Sun, 26 Jun 2005 23:25:46 +0100, "David Wade" <g8mqw@yahoo.com>
wrote:

True, I have hardly ever needed to use support. When I have needed
support it was OK.

It is a common problem so they need to exclude it as soon as possible.

Can't comment on that because I've always used Agent and never used
Turnpike. Turnpike didn't exist!

What guide?


--
Steve Wolstenholme Neural Planner Software

EasyNN-plus. The easy way to build neural networks.
http://www.easynn.com

In message <o7cub15apuajpko0e8rl0hv9l4k5bp9slb@4ax.com>, Phil Thompson
<phil.thompson@spamcop.net> writes
Beat me to it !

That's one - there are several others that make it my mailer of choice
at the moment.

They do - on the non-NAT Business Broadband products.
--
Ian Cummings

On Mon, 27 Jun 2005 19:28:59 +0000 (UTC), Ian Cummings
<news.spam@glitton.org.uk> wrote:

I just *knew* somebdy would say that :-)

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

Tx2 wrote:
Didn't Eclipse win best Business ISP recently? I am with Eclipse as a
single user and cannot fault them.

No opinion on Demon.

<steve@tropheus.demon.co.uk> wrote in message
news:21cub1db53s4d246mu6jau172ml7iahjlf@4ax.com...
Trouble was once they had excluded it they did not know where to go next..

user is a bit of a tecnophobe and did not want to change. He wanted to keep
turnpike, and couldn't

The ADSL conversion guide they send you

On Tue, 28 Jun 2005, David Wade <g8mqw@yahoo.com> wrote:-

Yes he could. If he was connecting via Demon, Turnpike works as it does
with a dial-up, except he would have to use POP3 to collect mail instead
of having Demon deliver it via SMTP. If he moved to another ISP, all he
would need to do is pay for the universal licence.

Why would they need to? I've just installed v6.05 on a laptop[0] and, as
part of the installation, I was asked if I wanted to use an existing
Demon broadband connection. I selected yes and, after filling in the
host, POP3 password, etc. I now have a Turnpike up and running with no
problems whatsoever. The only thing I have noticed is that, since this
doesn't have a universal licence, when Connect checks to see if I am
using Demon when it connects.


[0] Rarely used, under Windows at least.

Regards,
David Bolt

--
Member of Team Acorn checking nodes at 63 Mnodes/s: http://www.distributed.net/
AMD 1800 1Gb WinXP/SuSE 9.3 | AMD 2400 160Mb SuSE 8.1 | AMD 2400 256Mb SuSE 9.0
AMD 1300 512Mb SuSE 9.0 | Falcon 14Mb TOS 4.02 | STE 4Mb TOS 1.62
RPC600 129Mb RISCOS 3.6 | A3010 4Mb RISCOS 3.11 | A4000 4Mb RISCOS 3.11

In message <hYKdnc11YN_6WlzfRVnyuA@eclipse.net.uk>, David Wade
<g8mqw@yahoo.com> writes

Yes, he could.

demon.ip.support.turnpike, for example, is full of people who've done
just that.

....because it's not the case.
--
Ian Cummings

On Wednesday, in article <sLRz1oBt3owCFwXg@btinternet.com>
news.spam@glitton.org.uk "Ian Cummings" wrote:

Turnpike will work with Demon without having to pay for it. You do need
a paid-for licence to use it with other ISPs.


--
David G. Bell -- SF Fan, Filker, and Punslinger.

"I am Number Two," said Penfold. "You are Number Six."

In message <20050629.1400.104381snz@zhochaka.demon.co.uk>, David G. Bell
<dbell@zhochaka.demon.co.uk> writes

I know - but if I'm reading correctly, David Wade seems to think
otherwise.

Yup.
--
Ian Cummings