Applied recently for Demon Home. No problems at first, all looking
good, usual confirmatory emails - until the day it was due to arrive.
Then the message on the automated phone service changed and put me
through to a rep. He said it had been cancelled - BT unable to provide
2mb (distance from exchange). Only 1mb, hence cancellation.

Struck me as odd, since they advertise Demon Home as UP TO 2mb. Had to
reapply, and he put it through as 1/2 mb.

What he's saying is that ALL BT lines will 2mb by the end of September,
and that when that happens the Demon service will automatically be
upgraded to 2mb.

This all seems a bit unlikely to me, but does anybody have any hard
info please? Thanks.

"Peter P" <peterpurves@easy.com> wrote in message
news:1121586435.639891.97520@o13g2000cwo.googlegro ups.com...
: Applied recently for Demon Home. No problems at first, all looking
: good, usual confirmatory emails - until the day it was due to arrive.
: Then the message on the automated phone service changed and put me
: through to a rep. He said it had been cancelled - BT unable to provide
: 2mb (distance from exchange). Only 1mb, hence cancellation.
:
: Struck me as odd, since they advertise Demon Home as UP TO 2mb. Had to
: reapply, and he put it through as 1/2 mb.
:
: What he's saying is that ALL BT lines will 2mb by the end of September,
: and that when that happens the Demon service will automatically be
: upgraded to 2mb.
:
: This all seems a bit unlikely to me, but does anybody have any hard
: info please? Thanks.
:

Go here and have a look for yourself.

http://www.samknows.com/broadband/checker2.php


Chris

Peter P wrote:

I have been a customer for many years .I got a letter saying just that about
2 weeks ago . If the attenuation of your line is to great you cant get the
full 2 Meg but nor will they charge you any less ,that was also in the
letter.

Everything you need to know is on their website www.demon.net

Thanks - have done. What it doesn't say, though, is whether there's
any truth in the statement that all BT lines across the country will be
2mb by the end of September.

Peter P wrote:
Up to 2Mb yes, all at 2Mb no..

On 17 Jul 2005 00:47:15 -0700, "Peter P" <peterpurves@easy.com> wrote:

the BT number checker at www.bt.com/broadband determines what speed of
service you can order. Demon are upgrading existing customers to the
speed stated thereon in a rolling programme. If you were a new
customer you should have gone straight to that speed.

You get either 500, 1000 or 2000 service with no in betweens or
fallbacks - it either works at the rated speed or fails.

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

On 17 Jul 2005, "Peter P" <peterpurves@easy.com> wrote:

Seems pretty unfriendly, but then again, I suppose they might feel that a
customer could be unhappy with Demon accepting the order for 2000 kbps but
then not supplying it... some people get all legal about ISP not supplying
the service they were meant to... so covering their backs, perhaps.

It seems pretty unlikely, if your line cannot support 2000 kbps, for them
to upgrade you (unless they're implying there will be some change in the
BT equipment or restrictions, and at that time your BT will then allow a
user to have 2000 kbps which they're currently turning down).

Lots of people have expected higher speeds than their line support, so
it would be rather dumb to expect ALL lines will handle 2000 kbps, even
if the majority are upgraded to this speed... must say it is working here,
but a friend has Bulldog 8064 kbps so my speed doesn't appear so great :-)

--

UK ADSL <http://tinyurl.com/5jpa4> - Happy to save cash with Plus.Net!!

In article <20050717053859.291$o4@news.newsreader.com>, Joker7
<sat_ring@hotmail.com> writes
You seem to have had a problem

Correct, all DSLAMs will be upgraded to 2Mbps by BT on a roll out basis
between April and September 2005.

When your local exchange will be upgraded to a higher speed is the
difficult thing to find out (I believe).

When it is upgraded will not mean you can get 2Mbps. This depends on the
line quality and length (length in Km - can be up to 10Km and get BB;
attenuation - as long as the line attenuation is below 43dB 2Mbps is
probable, below 60dB 1Mbps is probable otherwise stay at 0.5Mbps; and
SNR - this should read above 12dB and will drop to ~6dB on speed
increase. If lower then higher speeds are unlikely).

Some will get no increased speed (see line length, attenuation and SNR
above)

This is likely, and I am hopeful of the speed increase as a Demon user.

In my case my attenuation is 60dB and SNR 12dB (reported by my router).
This is on the limit for 1Mbps (I hope). But I will not get 2Mbps as my
line length (reflected in attenuation and SNR) is 8.2Km from the
exchange.

Just reports exchange ADSL enabled (at least for me it did).


--
Hugh Janus Constipation is the thief of time, but diaorrehia waits
for no man!!

My line is getting enabled tomorrow for Demon Peter so will let you know
what speed I get!.
Not had any emails saying they can`t/won`t provide me with 2meg but they
do say `upto` 2meg.
Suppose worse case scenario is I`ll get dial up which is still `upto` 2
meg ;-).
Steve

On 17 Jul 2005 00:47:15 -0700, "Peter P" <peterpurves@easy.com> wrote:

Either you misunderstood or he's talking bollocks. The latter is by
no means out of the question.

What decides the speed you can get is the SNR on your line (it must be
a minimum of 6-10dB for a stable connection). However it is
impossible to know what the SNR will be before a line is activitated
so instead BT use the rather less reliable method of line attenuation
(loss of signal from the exchange to your house). This can be
estimated (subject to certain variables) by line length and line
length will be known fairly accurately by BT. The longer the line the
greater the attenuation and (generally) the greater the attenuation
the lower the SNR, therefore the slower the maximum speed of the line.
BT have a maximum attenuation of 43dB for 2Mb lines.

What this means is that if Demon submitted your line for 2Mb and BT
reckoned your line was too long they would have turned it down.
Unless your house gets up and moves closer to the exchange before the
end of September your line attenuation then will be the same as it is
now and if 1Mb is all you can get now then 1Mb is all you will get
then.

Furthermore this "upgrade the line / DSLAM to 2Mb" is a myth as well.
All BT is doing is speeding up the connections of people previously on
512kbit tariffs. The DSLAM's are already capable of 2Mb and always
have been - in fact they're capable of 8Mb, just BT don't run them
that fast. I'm afraid what BT are doing in that respect is completely
irrelevant in your circumstances and I don't really know why Demon are
even bothering to tell you, unless they're just stupid.

It almost sounds as though they're suggesting they put you through now
at 512kbit and then when the bulk regrades are performed you'll get
speeded up to 1Mb automatically. Why they can't just put you through
at 1Mb now and stop wasting your time is anyone's guess.

On Sun, 17 Jul 2005 17:39:59 +0100, "Dave {Reply Address in.sig}"
<noone$$@llondel.org> wrote:

they are going to do this on all lines ? I thought this was restricted
to lines currently capable of 2M and the IPStream HomeMax product may
not be on all exchanges either :-(

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

John wrote:

http://www.f9.net.uk/support/adsl/bt..._programme.pdf

Andy.

I had a feeling he might have been talking bollocks - hence the
question here, where nobody's selling anything.

My application has now gone through as 512kbit (that much I do know,
from the paperwork they've sent) and according to Demon it will
automatically be upgraded to 2mbps by the end of September when BT make
2mbps the minimum on every line in the UK - that bit appears to be
bollocks.

According to http://www.samknows.com/broadb and/checker2.php I should
get 1mbps without problem, but 2mbps looks doubtful. If the 512mbps
gets upgraded automatically to 1mbps I shall be quite happy, but if it
doesn't I'm going to be pretty pissed off with Demon for apparently
telling porkies.

In article <1121702922.104537.279400@g47g2000cwa.googlegroups .com>,
Peter P <peterpurves@easy.com> writes
Don't blame Demon for telling porkies. All the activity is independent
of them. But it does give Demon the chance to apparently change some of
their products upwards in specs and apparently downwards in prices.

The 2 Mbps speed upgrade is a BT initiative, and independent of Demon.
The SLAM you link to will run faster after BT have speed upgraded your
exchange. The broadband speed you get depends on a combination of the
line length, line attenuation and SNR. So, when your modem/router
synchronises with the modified exchange it will negotiate the highest
speed. This may be 2 Mbps, it may be 1 Mbps or it may remain at 0.5
Mbps.

I saw the same checker as you point to (above). My reading of the .PDF
available is that my exchange has been done. However, my attenuation (as
reported by my router) is 60dB (right on the 1 Mbps limit) and the down
SNR is 12 (right on the limit for 1 Mbps). If my exchange has been
upgraded, and I am still at 512 Kbps then my ADSL remains as was.
(NOTHING TO DO WITH DEMON) - apologies for shouting (
--
Hugh Janus Constipation is the thief of time, but diaorrehia waits
for no man!!

On 18 Jul 2005 17:37, John <fredclark@consltec.demon.co.uk> wrote:

Are you meaning the *regrade* of customer lines, as in the 5.00 GBP deal
that BT Wholesale had on offer for ISPs to take up in bulk ?

But the DSLAM has always been capable of handling 2000 kbps for those whose
lines were capable... just that previously the cost was higher and many who
might otherwise consider it would not pay those prices... While exchange
connections to the rest of BT's network might need to have higher capacity
what "upgrade" is actually happening ? Is this from some Demon news page
or newsgroup posting ?

I suspect there have been delays in carrying out the mass regrades for some
Demon customers, just as there have been for Plus.Net and other customers.

--

UK ADSL <http://tinyurl.com/5jpa4> - Happy to save cash with Plus.Net!!

Hi Peter
Got Demon set up fine no probs,estimated speed on wireless laptop 20m
from router using Adsl speedcheck was 1878kbps which I`m well pleased
with.
Only snag is losing Demon usenet groups but found Google groups which
allows me access to all usual newsgroups.
Glad I bought and configured a wireless modem/router first cos the
promised usb modem hasn`t arrived yet.
Regards
Steve

On Mon, 18 Jul 2005 20:51:19 +0100, poster <us-mail@rocketmail.com>
wrote:

Plusnet spun the line speed changes as "exchange upgrades" and
confused the hell out of everyone (including Demon, it would appear).

Like you say there may be some upgrade of data capacity from the
exchange or reconfiguration to facilitate higher speeds on most lines
but fundamentally the exchange already does 2M and its just a mass
upgrade of users accounts tot he fastest speed www.bt.com/broadband
says they can have. As has been demonstrating by Plusnet and BT/Yahoo
users paying the £15 regrade fee for instant gratification rather
than waiting.

Maybe calling it an "exchange upgrade" keeps people happier than being
told "you are in a queue with up to 6 months waiting time"

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

On 19 Jul 2005 09:23, Phil Thompson wrote:

Yes, mine was done as a separate step too, and while a few people on PN
have had niggles about not seeing the speed improvement, I know that in
a matter of days (despite being on Broadband Plus, where peer-to-peer +
binary newsgroups are lower priority than browsing, etc), I had clocked
up 10 GB and now nearer 20 GB (those movies from CinemaNow.com are what
I've been streaming, which used to be a problem at times, when I needed
to d/l for them to be playable afterwards)...

Well I guess BT misjudged too because it seems lots of delays have been
in evidence from the comments floating about for the last few months.

I suppose the one good thing to come of the changes is that almost any
new customer should expect to be able to get the highest speed their
line will support, from whichever ISP. That some charge the same
for lower speeds has also had its negative comments (on the lines of
"you're charging them the same as me, but they can download 2x or 4x
as much"... visions of rattles falling from prams come to mind :-))


--

UK ADSL <http://tinyurl.com/5jpa4> - Happy to save cash with Plus.Net!!

On Tue, 19 Jul 2005 11:23:42 +0100, poster <us-mail@rocketmail.com>
wrote:

should get worse when HomeMAX arrives - "I'm only getting 3.5M and I'm
paying the same as my neighbour who gets 6.5M"

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

On 19 Jul 2005 11:52, Phil Thompson <phil.thompson@spamcop.net> wrote:

I think the moans will be louder from the "my ISP only lets me download
250 GB a month whereas my mate is able to download 500 GB... UK Online
isn't available here yet..."