Tech Support > Computers & Technology > Internet & Broadband > Disconnections on BT bb
Disconnections on BT bb
Posted by SalesGuy on January 8th, 2004


Suffering continual problems with disconnections since bb went live before
Xmas. Issue seems to be the SNR margin - as I type it is 5, falling from 8
on connection 30 secs ago! BT say they have tested the line & there are no
faults, TX power was 8 I have set to 12 (!), using the Intel USB modem
through a powered hub.

Line is dedicated to BB with nothing other than a filter in the 'box.

Any suggestions as to where to go from here?

SalesGuy


Posted by Kráftéé on January 8th, 2004


SalesGuy wrote:
If you've really got a SNR of 5 then you have got a problem, check all
_your_ wiring disconnect any which is not required (I know you said it was
dedicated to broadband but make sure).

If it is a network problem, unless it's being caused by a wiring issue
between the DP & your property, you could very well be classed as a false
green & in fact you may not be able to have DSL. That's why I said check
your wiring....

Sorry about the news, but it does happen.....



Posted by Jetsound on January 9th, 2004



"Kráftéé" <kraftee@nospam.ntlworld.com> wrote in message

"you could very well be classed as a false green & in fact you may not be
able to have DSL. That's why I said check your wiring...."

Oh wow another looming broabdand disconnection!


Posted by SalesGuy on January 9th, 2004



"Jetsound" <bifat@oldfart.com> wrote in message
news:bbsLb.12357$tQ6.294124@wards.force9.net...
<<SOB>>

:-(((((

BT are sending an engineer out.........here's hoping.........

SalesGuy



Posted by Kráftéé on January 9th, 2004


SalesGuy wrote:
Best of luck, it's not my favourite job & most of us will go to great
lengths to see if we can alleviate the problem.



Posted by Kráftéé on January 15th, 2004


SalesGuy wrote:
Best of luck.....



Posted by johnydeath on January 15th, 2004



"Kráftéé" <kraftee@spam_off_&_die_ntlworld.com> wrote in message
news:d6zNb.892$cS6.102@newsfep1-gui.server.ntli.net...
Fixed mine by reterminating the BT master socket (wire side). Shouldn't
really as its BT responsibility - but it fixed it and negated a callout.




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