Tech Support > Computers & Technology > Internet & Broadband > IDnet
IDnet
Posted by P & H Macguire on October 23rd, 2007


Having stuck with Virgin.net through thick and thin since its inception,
I've finally had enough, and I'm looking at IDnet. It seems too good to be
true. Can anyone quote from experience?

Regards and thanks in advance

Pat Macguire


Posted by George Weston on October 23rd, 2007



"P & H Macguire" <h.macguire@virgin.net> wrote in message
news:5o766iFlflf7U1@mid.individual.net...
You must be new here - read any post from Eeyore. ;-)

George



Posted by Al Reynolds on October 24th, 2007


"P & H Macguire" <h.macguire@virgin.net> wrote:
I'll let you know after tomorrow, when my ADSL is switching
from virgin.net to idnet. So far everything has gone smoothly.

*touches wood*

Al Reynolds



Posted by Stephen Howard on October 24th, 2007


On Tue, 23 Oct 2007 22:08:34 +0100, "P & H Macguire"
<h.macguire@virgin.net> wrote:

but - there were some problems at the BT exchange with my connection
and IDNet's technical support over the phone was detailed and
efficient.
Since then I've had no problems at all and a stable connection ( so
far! ). I'm on the Home Lite package.

Regards,



--
Stephen Howard - Woodwind repairs & period restorations
www.shwoodwind.co.uk
Emails to: showard{whoisat}shwoodwind{dot}co{dot}uk

Posted by Eeyore on October 24th, 2007




P & H Macguire wrote:

Bloody excellent they are ! I've been with them for about a year now and the
performance is superb. They actually deliver what others only promise. First
class technical backup too. They have the highest 'score' on thinkbroadband.com
too.

If you're interested, and like my recommendation, we can both benefit to the
tune of £10 for an 'introduction'. Please contact me on my posted email address.

Graham


Posted by Eeyore on October 24th, 2007




P & H Macguire wrote:

http://www.speedtest.bbmax.co.uk/res...4188&v=2602900

A fraction slow right now. I usually get ~ 7000 kbps.

Graham


Posted by Eeyore on October 24th, 2007




Al Reynolds wrote:

It'll be good to have your input too. I rather imagine you're going to be very
happy.

Graham


Posted by tony h on October 24th, 2007



4/5, pretty good.
on http://www.dslzoneuk.net they come 7th, just below fast.co.uk and most of
the entanet resellers. still highly commendable, that 30gb/month for £25
would stuff me though, i usually more than double that - for less money!
any fup in operation?



Posted by Nicola Redwood on October 24th, 2007



I'm on Be* and very happy, but just had cause to ring Virgin Media and after
finally getting through after 15 mins to talk to someone, they apolgised for
the wait as they have a national broadband outage - seems to be quite a lot
of outages from what I've seen on the status page
Oh, and they really are clueless idiots


Posted by Eeyore on October 24th, 2007




tony h wrote:

Sure, they're not the cheapest and they don't claim to be, although, pro-rata
compared to another top *commercial* ISP, Zen, they are more competitive.
Neither position themselves primarily as consumer ISPs and it shows in many
ways.

Although I'm a regular user, I've been catered for nicely by the 5GB included on
the 'Home Lite' package.

Yes, it seems entanet has a good name too.

I'm tying to recall what the 'f' in fup means. Anyway, there's NO throttling,
port blocking, traffic shaping, you name it with Idnet. Just a nice fast
responsive connection with good peering.

Graham



Posted by Eeyore on October 24th, 2007




Nicola Redwood wrote:

LOL ! What did they do or say to convince you they're clueless idiots ?

Graham



Posted by Mike J on October 25th, 2007




Eeyore wrote:

fup = 'fair' user policy (sic)

Mike


Posted by Eeyore on October 26th, 2007




Mike J wrote:

Fair ? LOL ! Fair to whom one might ask.

Graham


Posted by Al Reynolds on October 26th, 2007


"Al Reynolds" <ajr-news@bat400.com> wrote:
Superb so far. Rock solid 2900kbps+ throughput compared
to ~200kbps with Virgin. Same speed all day!

Very pleased.

Al Reynolds



Posted by Eeyore on October 26th, 2007




Al Reynolds wrote:

Good to hear that Al. That's how it should be.

Graham


Posted by CJM on October 26th, 2007


I've been on IDNet for a year or so.

Had minor problems with billing when my payment card expired, but I had the
privilege of talking to an actual human to sort it.

The package is fairly no-frills which is just how I like it, the speed is
decent (don't think they oversell it too much like other providers) and the
service is stable.

I've just had a look around to see if there is a better supplier to go to
(i.e. anyone as good who is a little cheaper). There are several with
good/growing reputations, but none that can beat the price or service. So
looks like I'll be sticking with them for quite a while.

So if anyone is interested in the service, you can use me as a referrer.

Cheers

Chris


Posted by Steve in Herts on October 27th, 2007


On Tue, 23 Oct 2007 22:08:34 +0100, "P & H Macguire"
<h.macguire@virgin.net> wrote:

Used them many years ago for dial-up. My experiences were 100%
positive. Customer support is (or was) first class.

Steve


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