ADSL Checker Results (for 0120439**3)
Your telephone exchange BOLTON (LCBOL) does support ADSL however there is a
generic incompatible product on your line which would prevent you from
successfully applying for ADSL.

Does anyone know what this could mean?
I am applying for Broadband for a theatre, and we get this result on our
main number. However everythings okay on our seperate box office line, but
we want it on our standard line. If anyone can shed any light on this then I
would be most greatful. If you need the full telephone number I will supply
as per request.

Thanks alot!

"Dr. Compynei" <another_dude_is@yourclothes.ntlworld.com> wrote in message
news:39ii6iF602uqiU1@individual.net...
Dacs (Line sharing device),TPON (Fibre optic cables) or Line concentrator
(Line sharing device)

"Dr. Compynei" <another_dude_is@yourclothes.ntlworld.com> wrote in message
news:39ii6iF602uqiU1@individual.net...

"Dr. Compynei" <another_dude_is@yourclothes.ntlworld.com> wrote in message
news:39ii6iF602uqiU1@individual.net...
metering ones, which you may well have, check your bill.

http://www.plus.net/support/adsl/ads...1a2ea962915745
http://www.businessdata.co.uk/faqs.html#17

"Dr. Compynei" <another_dude_is@yourclothes.ntlworld.com> wrote in message
news:39ii6iF602uqiU1@individual.net...
DACS is the most common incompatible product on peoples lines. Thats a unit
which kind of splits the line into 2 to allow 2 people to share a line. Its
not possible to have adsl on dacs. If it is dacs then its likely BT will
remove it to process the order.

"Dr. Compynei" <another_dude_is@yourclothes.ntlworld.com> wrote in message
news:39ii6iF602uqiU1@individual.net...
Hi,

Is the main number part of a switchboard or PBX system? There are a number
of services that are incompatible with ADSL, you can see a list at

http://www.plus.net/support/adsl/adsl_rejections.shtml

I would recommend contacting BT Retail's Customer Services on I think 152
(assuming it's a business line) and ask them what services you subscribe to
on that line if you aren't sure.

One the items they say you have will likely be on the list above.


--
With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

"Steve P" wrote:
Nope...

"PlusNet Support Team" wrote:
Thanks for that link. I've just realised the Fire Alarm and Burglar Alarm
are connected up to the phone.

This website seems to suggest it could be the reason. Could it be so?

Guess we shall just have to have it installed on the box office line...

On Sun, 13 Mar 2005 15:56:53 -0000, "Dr. Compynei" <another_dude_is@yourclothes.ntlworld.com> wrote:

Just out of interest, why did you want the ADSL service on a particular number; location of the
socket outlet perhaps or something else?

David Bradley

"David Bradley" wrote:
Location of socket is the main reason.

The main line runs to a Payphone and upstairs into the technical control
room to a phone system. We want to install a router up here for the techys
to use aswell as the box office.

Would I be right in thinking once its on this line, the Phone system and
Payphone will jsut need a microfilter?

"David Bradley" wrote:
Location of socket is the main reason.
Another reason is that the box office line may be done away with soon
anyway, as we are no longer selling tickets for ourselves. The ADSL is for a
computer terminal only so no phone needed.

The main line runs to a Payphone and upstairs into the technical control
room to a phone system. We want to install a router up here for the techys
to use aswell as the box office.

Would I be right in thinking once its on this line, the Phone system and
Payphone will just need a microfilter?

"Dr. Compynei" <another_dude_is@yourclothes.ntlworld.com> wrote in message
news:39j65tF5v4uk2U1@individual.net...
If the burglar alarm is Redcare then yes this could be it. BT did change Red
Care a while ago so it depends how long you've had it.

The other thing it it could be is your phone system. If this is a BT
installed/managed PBX phone system then you wouldn't be able to get ADSL on
that line.

--
With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

On Sun, 13 Mar 2005 10:36:10 -0000, "Steve P"
<someone@somewhere.invalid> wrote:

A Dacs is not normally flagged as an incompatible product. BT
Wholesale still accept orders for circuits with D-Shares on the line,
it just takes longer to provide because an engineer is required to
remove it.

Regards,

--
|Bob Pullen Broadband Solutions for
|Customer Support Home & Business @
|PlusNet plc. www.plus.net
+ ----- PlusNet - The smarter way to broadband ------

On Sun, 13 Mar 2005 16:27:28 -0000, "Dr. Compynei"
<another_dude_is@yourclothes.ntlworld.com> strung together this:

and what they are. Either one of those could be the problem service
that started this.

The intruder alarm and fire alarm may not be causing it, it depends
what type of signalling they have, if they are just connected to a
standard speech dialler they will work on any analogue line with no
special modifications or settings.

I'd be inclined to ring BT as it could be just about anything by the
sounds of it.
--

SJW
Please reply to group or use 'usenet' in email subject

On Sun, 13 Mar 2005 17:05:19 -0000, "PlusNet Support Team"
<dtomlinson@plus.net> strung together this:

what configuration and type the lines are. It doesn't matter who
installed and maintains it.
--

SJW
Please reply to group or use 'usenet' in email subject

On Sun, 13 Mar 2005 16:27:28 -0000, "Dr. Compynei" <another_dude_is@yourclothes.ntlworld.com> wrote:

Second thoughts. You said "however everythings okay on our seperate box office line" although
subsequent posts indicated that the socket outlet of that line is in the wrong place. So in my book
that means you do have a BT line onto which ADSL can be provided.

So, put the router next to that master socket, plug a PC into it, and also a jump lead to an adaptor
that uses the mains to get a signal to a second adapter from which the other PC could be plugged
into. [Keep to the same phase though]. OR bite the bullet and run to wherever it is needed CAT5
cabling. You could also consider a wireless connection but the construction of the building may
make this a non starter.

David Bradley

"PlusNet Support Team" wrote:
http://web.ukonline.co.uk/freshwater/mini3.htm

One of those ;o). One line with extensions around the building. I don't see
how that could affect it really... its a very simple one.

"David Bradley" wrote:
I'm not sure I understand this? The box office line is a seperate incoming
line, with different telephone. The number isnt split or anything, and a
check says this number can recieve ADSL. However if our box office
arrangement stays over ADSL there would be no reason why we have to have
this line. Hence wanting it on the main number.


The building won't do wireless to upstairs. It used to be a sugar store
during WW2.

The idea is that of by having the router upstairs, it can connect
wirelessley to tech dept PC's and CAT5 down to the box office socket.

I'll talk to the Treasurer and phone BT.

Dr. Compynei wrote:
As standard, broadband is not enabled on PBX lines for two reasons:

1. PBX are usually on multi-line groups (or multi-channel on ISDN) and
the phone number refers to all the lines. For broadband a phone number
referring to a single phone line is required. As you only have one line,
you won't have a multi-line group.

2. PBX don't usually like having ADSL signals shoved into them.

What you need to do is

1. Unwire your Minimaster from the incoming line, and fit a socket to
the incoming line (strictly speaking BT must do this, but ...).

2. Then tell BT that you no longer have a PBX on your line and to amend
your line records accordingly.

You should then be able to get broadband.

3. Fit a cable to the Minimaster line port with a BT 431A plug on the end.

4. Plug a splitter/filter into the line socket you fitted in 1.

5. Plug your ADSL router into the ADSL part of the splitter and the
Minimaster into the *filtered* phone part of the splitter.

Owain

PS when you cease your box office line, if you want "the number you have
dialled has been changed to..." announcement on the ceased number it is
called "Caller Redirect" in BT-speak and costs about £25 for a quarter.

Owain wrote:
-snip-
Or you can order a "cease and retain" and then transfer the number to
your ADSL line. I did this because I wanted to get rid of 1 of my 2
lines, but wanted to keep the phone number that was originally for the
voice line.

--
Regards,
Danny

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