I have ISDN with BT Home highway and BB is being turned on soon in my area.

I'm *not* signing up with BT - how do I go about converting to BB with
another provider, probably Plusnet? I suppose I have to tell BT when to quit
HH and do they then come and put my plugs back the way they were?

thx

S.

"Sarah Cooper" <sarcoop@onetel.co.uk> wrote in message
news:bl9r73$9rkr9$2@ID-13600.news.uni-berlin.de...
Best option is to arrange a ISDN-->ADSL coversion via Plusnet (or other ISP)

It costs £50 and means that BT will come around, uninstall ISDN and install
ADSL for you.

If your line fails the ADSL line test, BT will replace ISDN for you and you
will not be charged anything.

The other option is paying BT £50 to convert your ISDN line back to PTSN(a
normal line) and then getting ADSL installed as 2 different processes-
however if your line fails the ADSL test this way you'll be left without
ISDN and would have to pay a new installation fee if you wanted it again (+
new 12 month contract) and since the cost is the same as the 1st option...

Regards
Sunil

you'll find that many ISPs will arrange it with BT on your behalf. check
posts below for similar q/a

On Mon, 29 Sep 2003 21:39:50 +0100, "Gunnr" <me@privacy.net> wrote:


Just thought i'd add that i did a managed conversion from HH to ADSL
with plusnet earlier this month, and all went smoothly.

If you order ASDL with PlusNet, part way through the order process you
are asked if you want to move from ISDN. If you say yes PlusNet (and
probably many other ISP's) will arrange everything direct with BT.
Nothing for you to do.

The £50 conversion charge is added to your usual BT bill.

And on a personal note, I've been very happy with the ADSL service
from plusnet, after transfering from ClaraNet dialup account, which I
had used for many years.

Good luck

Martin

On Mon, 29 Sep 2003 18:48:02 +0100, "Sarah Cooper"
<sarcoop@onetel.co.uk> wrote:

I did a managed conversion through PlusNet earlier this month, and
have to say that i'm very pleased with the way it went.

When you order ADSL with them, you will get to a screen which asks if
you want to migrate from ISDN. If you say yes, they do the rest,
organising the visit from BT.

BT will charge you 50 quid, added to your next phone bill, for the
service, but only if the line passes the tests for ADSL. If it fails
then they return your ISDN service and charge you nothing.

Having just transfered to PlusNet from another ISP i have to say their
service seems fast and reliable at the moment. They also keep you
posted on every step of the conversion.

Hope this helps
Martin

Sarah Cooper wrote:

You do not have ISDN, you have Highway which probably is the reason ISDN has
not reached the market shares that other European countires have.

They will not even bother leaving their base, you disloyal customer.
What IS wrong with BT?

PS: Has anyone ever got through to BT on their return your call on their
ADSL website? Is 10 days and counting good or bad?

--
Lioncom adsl 4 port router, Nildram adsl running on Redhat 7.3. You can see
and hear me and my pal Joe Longthorne on uktalent.org.

"Tiny Ramsden" <tony@uktalent.org> wrote in message
news:3f79db80$0$65586$65c69314@mercury.nildram.net ...
connected to Home Highway; have 3com got it wrong too?

Nick

In article <ozleb.1156$kA.374448@wards.force9.net>,
ng_at_@nickshaw_dot_.org says...
It's sales talk ;-)

Home & Business Highway _is_ ISDN, but with power down the line too, to
power a Home Highway box (sort of like an ISDN box) in case of a power
failure. Highway has a box on the end (as you know) which has a very
simple "switchboard" which allows you to connect analogue phones to it.
For ISDN, you need to have an external converter (normally found in ISDN
routers).

You can't get some of the fancy stuff on it compared to "proper" ISDN
(I.e. the 10 numbers into 2 channels), but I think that's a sales thing
rather than a technology thing. I used to have ISDN, and now I've got HH,
and all my hardware works in exactly the same way.

All I know is that it does exactly what I want it to do, for half the
price of ISDN!

Pete.

--
NOTE! Email address is spamtrapped. Any email will be bounced to you
Remove the news and underscore from my address to reply by mail

On Wed, 1 Oct 2003 07:22:46 UTC, Pete Smith <pete_news@lethe.org.uk>
wrote:

Watch out, or you'll have R Mark Clayton on his permanent hobby horse
("ISDN in the UK isn't ISDN")!

Indeed. Business Highway (same box) *does* allow the 10 numbers...

Eh? Look again....I think it's roughly 70% of the cost...

--
Bob Eager
rde at tavi.co.uk
PC Server 325*4; PS/2s 9585, 8595, 9595*2, 8580*3,
P70...

In article <176uZD2KcidF-pn2-sBycFeCz49Zs@rikki.tavi.co.uk>, rde42
@spamcop.net says...
If it works like ISDN and smells like ISDN, it's close enough for me :-)

For IIRC, pretty much the same price as ISDN!

It may have just been the package I was on, and this _was_ about 2 years
ago. I was paying close on 50 a month for ISDN (I may have gone for the
"free installation & expensive line rental" route, and roughly 25 a month
for Home Highway.

It was enough of a price difference to actually make me want to convert! I
remember it took 6 months to pay for the installation (150 quid), so it
was saving me 25 a month, and I'm pretty sure the package I was on with HH
was around 25 a month (I've now gone up to 31 a month for the "Together
option 2" which gives me free calls).

This will all be irrelevant in 35 days, because BB is coming! I just hope
there aren't any aluminium cables around here, because the preliminary
investigation says "Should be able to get 2Mbit".

Pete.

--
NOTE! Email address is spamtrapped. Any email will be bounced to you
Remove the news and underscore from my address to reply by mail

"Pete Smith" <pete_news@lethe.org.uk> wrote in message
news:MPG.19e4971a1e530d098a3f6@news.freeserve.com. ..

It seems that you and I share the same opinion of pedants.

As you gathered, I no longer have HH as I have a 2 mbps ADSL link )))

Cheers

Nick

In article <bl9r73$9rkr9$2@id-13600.news.uni-berlin.de>,
"Sarah Cooper" <sarcoop@onetel.co.uk> writes:
If you do go with Plusnet then be prepaired to micromanage them, because
they are a useless, incompentant liars who cannot follow very simple
instructions. I ended up wasting a day in for the BT engineer due to
their useless incompetance.

The basics are that the idiot at the end of the telephone could not
understand the concept of booking the first possible date for the
conversion and then letting me know. Oh yes and after telling me
that my choosen date would be fine, a message was alledgedly
left (funny because it was not on the answer machine or 1571)
asking if two days latter would be fine. You wonder which bit
of book the first available day and let me know they failed to
understand.

They then arranged a date, for the following week, failed to
ring back and confirm it on the date they said they would. Then
changed it again to a day later.

Note after the BT engineer has left you will probably need to ring
them up to get them to activate the line. Otherwise you will be
left unable to authenticate yourself and probably with no internet
connection in the mean time.

All that said once you have actually got the service it appears
fine.


JAB.

--
Jonathan A. Buzzard Email: jonathan (at) buzzard.me.uk
Northumberland, United Kingdom. Tel: +44 1661-832195

On Wed, 1 Oct 2003 07:48:26 UTC, Pete Smith <pete_news@lethe.org.uk>
wrote:

Ah. Good point. I was thinking of the lowest cost package...comparable
with Business Highway. That's the one I'm looking at here...

--
Bob Eager
rde at tavi.co.uk
PC Server 325*4; PS/2s 9585, 8595, 9595*2, 8580*3,
P70...