- Which ISP for an old lady with no previous
- Posted by TheOldFellow on April 17th, 2008
I have to recommend a low cost ISP for a friend, she's in her 70s and
this will be her 1st computer, and her first ISP.
I don't expect her bandwidth requirements will top 1Gb/month for the
first year. We are not close to the exchange, I get 1.5Mb, she is
about the same distance, so we are not expecting 5M - and the exchange
is not LLUed at all (according to Sam).
Madasafish seem to have the right sort of package. Free connection &
router at £10 a month.
But maybe buying a router and paying, say IDnet £50, for connection are
worth it. I'm with Freedom2Surf (now part of Tiscalli, spit) and have
had no problems, but I'm a 40year computer-literate - I'd get a £15
kickback though.
What would you recommend?
R.
- Posted by Graham J on April 17th, 2008
"TheOldFellow" <theoldfellow@gmail.com> wrote in message
news:20080417132355.031dd984@gmail.com...
I have to recommend a low cost ISP for a friend, she's in her 70s and
this will be her 1st computer, and her first ISP.
I don't expect her bandwidth requirements will top 1Gb/month for the
first year. We are not close to the exchange, I get 1.5Mb, she is
about the same distance, so we are not expecting 5M - and the exchange
is not LLUed at all (according to Sam).
Madasafish seem to have the right sort of package. Free connection &
router at £10 a month.
But maybe buying a router and paying, say IDnet £50, for connection are
worth it. I'm with Freedom2Surf (now part of Tiscalli, spit) and have
had no problems, but I'm a 40year computer-literate - I'd get a £15
kickback though.
What would you recommend?
R.
Use a professional ISP which will provide a static IP address. Install a
Vigor router and configure a VPN from your own internet connection - ideally
use a similar Vigor router and set up a LAN-to-LAN VPN. Install VNC on the
friend's computer and configure the firewall accordingly.
You will then be in a position to connect to that computer whenever your
friend has a problem (which since it is here first computer will be very
frequently!).
-- Graham J
- Posted by Nick on April 17th, 2008
Graham J wrote:
first 6 months (then 14.99).
If feel you need VPN tunnels (rather than just remote desktop over IP)
why not use some Netgear DG834 v3 which are ~£42 rather than the £100++
of the Vigors.
The DG834 also allows registration with a dynamic DNS provider so you
don't need a static IP.
- Posted by George Weston on April 17th, 2008
"TheOldFellow" <theoldfellow@gmail.com> wrote in message
news:20080417132355.031dd984@gmail.com...
I have to recommend a low cost ISP for a friend, she's in her 70s and
this will be her 1st computer, and her first ISP.
I don't expect her bandwidth requirements will top 1Gb/month for the
first year. We are not close to the exchange, I get 1.5Mb, she is
about the same distance, so we are not expecting 5M - and the exchange
is not LLUed at all (according to Sam).
Madasafish seem to have the right sort of package. Free connection &
router at £10 a month.
Only for first 6 months - after that it's £14.99 a month.
http://www.madasafish.com/broadband/
Madasafish are now owned by Plusnet, who in turn are now owned by BT.
Complicated, innit!
Plusnet themselves have a genuine £9.99 tariff, with a router, that won't
increase in 6 months' time.
See http://www.plus.net/residential/broa...r=broadbandtab
Hope that helps
George
- Posted by Eeyore on April 17th, 2008
TheOldFellow wrote:
I'd consider Plusnet actually with their £9.99 package.
Graham
- Posted by JC on April 17th, 2008
"George Weston" wrote in message
I've been with PlusNet for almost a month now (Albeit on Option 2) Its been
excellent so far and would have no concerns about recommending it to others.
--
JC
- Posted by Old Codger on April 17th, 2008
JC wrote:
month contract. Both free if you stay with PN for 12 months.
JC, don't forget to give your usename to get a referral fee.
--
Old Codger
e-mail use reply to field
What matters in politics is not what happens, but what you can make
people believe has happened. [Janet Daley 27/8/2003]
- Posted by Mark BR on April 18th, 2008
Old Codger wrote:
And PlusNet have a customer services that you can phone and talk to someone
who talks English, not computerize.
--
Mark BR
- Posted by TheOldFellow on April 18th, 2008
On Thu, 17 Apr 2008 20:46:49 +0100
Eeyore <rabbitsfriendsandrelations@hotmail.com> wrote:
All of these excellent responses just go to show that you need a
personal recommend, and not rely on Internet Comparison Websites.
Plusnet's £10 for 12 months it is then. I might even move there myself.
R.
- Posted by John on April 18th, 2008
TheOldFellow wrote:
My next-door neighbours are 80 and 84-years old and very light users (email
to relatives in Canada and the UK, and a bit of general surfing) so instead
of them laying out for a connection of their own, I suggested that they buy
a wifi adapter and I'd let them piggyback on my account (top package from
BT). Works very well in our case but don't know if it's practical/desirable
for you - may be worth considering though.
John
- Posted by TheOldFellow on April 18th, 2008
On Fri, 18 Apr 2008 08:15:31 +0100
"John" <noneinuse@> wrote:
Good idea, but here in Cumbria, neighbour means 'somewhere in a ten
mile radius'.
R.
- Posted by John on April 18th, 2008
TheOldFellow wrote:
Aha, just a bit far for wifi then eh?
)
John
- Posted by JC on April 18th, 2008
Heh, I'm not chasing a referral fee
) just wanting to contribute my
tuppence worth. If it was someone I knew personally then I would recommend
PlusNet without any worries and claim the referral discount.
I've not had the need to ring about anything but I did "Raise two tickets"
via the online Customer support. Both tickets answered within the hour and
to my satisfaction (Misunderstandings on my part) The support team also seem
to monitor this group and
--
JC
- Posted by Adrian C on April 18th, 2008
JC wrote:
--
Adrian C
- Posted by JC on April 19th, 2008
"Adrian C" wrote in message
Heh, thats's what happens when you go for a cuppa in the middle of typing a
message
Was going to type "dedicated PlusNet groups" at the end of my
previous post.
--
JC
- Posted by nemo2 on April 19th, 2008
On Thu, 17 Apr 2008 21:47:16 +0100, "JC" <tullyhubbert@ (Spam Trap)
yahoo.com> wrote:
And I've been with Plusnet for 5 years, but intend to leave shortly.
There customer service is worst than useless, I had a synch rate
problem in Dec that they have not fixed but just stated "you'll have
to live with it". There email is full of spam, usenet recently wasn't
working for over a week and they rmo2efused to give an update even
though they stated Bob Pullen would contact he never did. Usent is now
working, but full of spam. Oh and their fair use policy stinks,
especially the way they introduced it.
regards
n
- Posted by PeterT on April 20th, 2008
On Thu, 17 Apr 2008 13:23:55 +0100, TheOldFellow
<theoldfellow@gmail.com> wrote:
Plusnet do a 9.99/month account - 1G download limit and (I think) a
free modem if you sign up for a 12 month contract
--
Cheers
Peter
- Posted by Eeyore on April 20th, 2008
PeterT wrote:
Better than that, it's a free router.
Grahan
- Posted by PeterT on April 20th, 2008
On Sun, 20 Apr 2008 13:11:50 +0100, Eeyore
<rabbitsfriendsandrelations@hotmail.com> wrote:
I stand corrected :-) (as I took the monthly contract option as I had
my own router/modem)
--
Cheers
Peter
- Posted by PlusNet Support Team on April 22nd, 2008
nemo2 wrote:
I replied personally to any ticket that was passed to me so I'm not sure
what happened there.
I've just doubled checked and there's nothing sat with me at the moment
either??
--
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