Virgin Media are worse than TalkTalk and Pipex, they'll be neck and neck
with Orange soon )


http://www.dslzoneuk.net/isp_ratings.php#

Tell me somethibg I don't know..

"Gonz" <T o p @ S e c r e t . c o m> wrote in message
news:QglRi.7891$ik.585@fe085.usenetserver.com...
Yeah, right. "Official" my arse. How many people voted? What's that figure
as a %age of their overall customer base. etc.

They are, however, *officially* recognised as the UK best consumer ISP.

http://pressoffice.virginmedia.com/p...202&highlight=


--
Carl Waring
DigiGuide:
Full: http://getdigiguide.com/?p=1&r=1495
Freeview (free): http://getdigiguide.com/?p=4&r=1495
Web-based: http://getdigiguide.com/?p=3&r=1495

"Carl Waring" <email@carlDASHwaring.co.uk> wrote in message
news:JDFRi.12292$eu2.8884@newsfe4-gui.ntli.net...
It doesn't matter what the percentage of the overall customer base is.
You take them facts, you take the posts in all the broadband forums, you
take all the retention deals made to keep those who actually want to
leave the company.
It is happening... and it's not goin to get better, believe me.

See the date?
February 2007... that's 8 months ago.
It has turned upside down since then.
That means nothing now... you know it, and I know it.
That was then, this is now.

Carl Waring wrote:

" The cable company beat off competition from the likes of Orange and Tiscali "

So they had some serious competition then !

LMAO.

Graham

"Carl Waring" <email@carlDASHwaring.co.uk> wrote in message
news:JDFRi.12292$eu2.8884@newsfe4-gui.ntli.net...
This was when they were still 'Telewest'

It's gotta be hard to beat Orange...

This was when they were Telewest.

This was when they were Telewest.

They did say that things were goin to get a lot better didn't they...
I can sit here all day writin all the stuff they did that made it worse.

If only they cud have seen 8 months into the future.
Their customers couldn't at the time.

On Thu, 18 Oct 2007 10:35:46 +0100, in uk.telecom.broadband , "Gonz"
<T o p @ S e c r e t . c o m> wrote:

Well, duh. Imagine - three people vote, out of a customerbase of
three trillion. All three say "gonz is a plonker". Does that mean that
100% of customers agree gonz _is_ a plonker? Or that only
0.0000000001% agree?

'those' dear boy, 'those'
and what facts ?

posted by about 0.01% of customers!

--
Mark McIntyre

Mark McIntyre wrote:
Remember that there are lies, dam lies & statistics....

I'd very much like to know how they come by that...

Officially recognized by whom ?

Meeting more and more folks on Virgin who are all saying the same
thing..it's gotten much much slower this last two or three
months..obviously traffic management kicking in..

I really can't see how they should get away with charging me for an
'Up to 8Mbps' service,which when running outside of their peak
management times runs at 6Mbps, and then during peak times (when I
really need to use it) they turn the taps right back to just around
200Kbps-300Kbps.

Surely the description of their service ought to read:

'Up to 8Mbps midnight to 4pm - managed down to 500Kbps or less between
4pm and midnight'

When you call them and ask why it appears that you are being traffic
managed and that you have measured your data download over several
weeks and it's far from their suggested limits, all you get is someone
saying that they can't tell who is or isn't being managed and that
there's nothing that they can do about it anyway.

Something desperately wrong at their end and I'm a little disappointed
that they don't appear to be addressing the problem.

Not the sort of service you'd expect from the company officially
recognised as the UK best consumer ISP !

Do Virgin Media, or whoever, actually run their backbone ? or is it
farmed out to some third unknown party somewhere.

Jim.

Yes, Virgin Media is crap.

I'm not even taking into consideration the comments in this thread.
For "some" reason quite a lot of Virgin Media customers are not
supplied with the telephone number of the helpdesk. It seems that
Virgin Media wants to dodge phone calls to save some money.
I know because I talk to a lot of Virgin Media customers on a daily
basis. People with username and password problems should know the
number, but for some reason the number is not properly mentioned in
documentation...

"Mark McIntyre" <markmcintyre@spamcop.net> wrote in message
newsfofh39onnijvov302ue4pt9i7vl1ln4b4@4ax.com...
Three trillion is a bit extreme just to make a point?

Those facts.

That 0.01% of customers is all it needs to do the company damage on
Watchdog.
It's the reverse effect of them spendin millions on advertisin.
Are you understandin me now?
Good...

<jdr.smith@virgin.net> wrote in message
news:1192832444.691273.292330@q3g2000prf.googlegro ups.com...
Virgin are in debt, they can't afford to spend.
They seem to be makin the company look attractive to sell.
They seem to be doin this by special offers for new customers, and
gettin existin customers to sign up for another 12 months contract.

It's a bit like that film Schindlers List )