Leaving Plusnet for Eclipse.

Seen good reports about them, anyone had experience of them here?

In article <446dea3f$0$10745$ed2619ec@ptn-nntp-reader01.plus.net>,
"Christopher" <invalid@invalid.invalid> wrote:

Check out their forum on adslguide.org.uk - might be a few issues atm.

Paul
--
paul@spamcop.net

"Christopher" <invalid@invalid.invalid> wrote in message
news:446dea3f$0$10745$ed2619ec@ptn-nntp-reader01.plus.net...
I wonder how long it will be before Plusnet take over Eclipse ..... !!!!

"Christopher" <invalid@invalid.invalid> wrote in message
news:446dea3f$0$10745$ed2619ec@ptn-nntp-reader01.plus.net...
Hard work if you wanted something out of the ordinary (EG "Why doesn't my
outgoing email work?" turned out they had firewalled it by mistake, but took
days to admit it.)
On the whole I (slightly) prefer PN.

"Christopher" <invalid@invalid.invalid> wrote in message
news:446dea3f$0$10745$ed2619ec@ptn-nntp-reader01.plus.net...
Don't do it.
Just look at the Eclipse forum on ADSLGuide.
A quick scan through of the first couple of pages should tell you what their
customers think of the service.

As a soon to be ex Eclipse user I would not get my worst enemy to sign up
with this second rate ISP.
You can get a much better service from other well respected ISP's.

In article <446df810$0$10767$ed2619ec@ptn-nntp-reader01.plus.net>, Doug
Nowell says...

I'd think PusNet would be a takeover target themselves before much
longer.

"Pete M Williams" <postmaster@localhost> wrote in message
news:MNOdndxg8eA8Y_DZRVnyhw@eclipse.net.uk...
Hi Pete
I'm with Plusnet at the moment and am thinking of changing.
Eclipse is one ISP I have looked at and they seem to offer what I want.
Who are you going with?

Paul

"Pete M Williams" <postmaster@localhost>, on Fri, 19 May 2006 18:15:19
+0100, said

This poster is the same one that used to be on BT, then Plusnet, now
currently Eclipse - you can assume that his point is invalid. It seems
that no ISP is right for him, otherwise he would be there from the
word 'go'



--
Andy
----
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"Andy" <fubcrobvious@andyweb.co.uk> wrote in message
news:ss3s625u1v1pqoc6j9733n9pqq497s8b9p@4ax.com...
Yes I have tried a few ISP's.



I was with BTO as when I was on the trial for BB in 2000 as they were the
only BB ISP in the UK.

I moved to PN when I did as at the time they offered a better package than
BTO.

I then left PN and went to Eclipse as they did not have any caps and did not
throttle your connection. As they have now changed my accounts I see no
reason why I should stay.

I have had over six months of unlimited service from them for which I am
grateful.

If I had stopped with PN I could not have said that, could I?



Andy, you seem a person that is very set in your ways and so be it, it takes
all sorts.

I on the other hand will try and change different companies, be it for
internet services, utility suppliers or credit cards. The days when the
Great British public stayed with the one company for life because their
parents did is long gone "present company excluded Andy"



My money is spent where and when I see fit. No company should be able to
rely on an income off any customer because of their past glories, know what
I am saying here Andy?



However, saying that some people seem unable to see past the end of their
nose and will blindly go on spending money with a company just because they
always have, hey Andy?

"Andy" <fubcrobvious@andyweb.co.uk> wrote in message
news:ss3s625u1v1pqoc6j9733n9pqq497s8b9p@4ax.com...
Yes I have tried a few ISP's.



I was with BTO as when I was on the trial for BB in 2000 as they were the
only BB ISP in the UK.

I moved to PN when I did as at the time they offered a better package than
BTO.

I then left PN and went to Eclipse as they did not have any caps and did not
throttle your connection. As they have now changed my accounts I see no
reason why I should stay.

I have had over six months of unlimited service from them for which I am
grateful.

If I had stopped with PN I could not have said that, could I?



Andy, you seem a person that is very set in your ways and so be it, it takes
all sorts.

I on the other hand will try and change different companies, be it for
internet services, utility suppliers or credit cards. The days when the
Great British public stayed with the one company for life because their
parents did is long gone "present company excluded Andy"



My money is spent where and when I see fit. No company should be able to
rely on an income off any customer because of their past glories, know what
I am saying here Andy?



However, saying that some people seem unable to see past the end of their
nose and will blindly go on spending money with a company just because they
always have, hey Andy?

Andy wrote:
Not necessarily. ISPs change and folk's requirements change.

I started with Force9, moved to FreeUK, then RHA, then BT, then back with
Plusnet, now with Zen. Force9 were good for about 9 months, until shortly
after Plusnet took them over. FreeUK were good but RHA was offering 0800
dialup for £50 with the second year at £20. They didn't last so then I went
with BT who were OK, apart from support. Then I found I could get a cheaper
deal with Plusnet (and they seemed to have improved beyond recognition) so I
changed. When ADSL became available to me I changed from dialup. It was
only when Plusnet started introducing changes and restrictions, whilst
denying that anything had changed, that I became disillusioned with them and
eventually moved to Zen. Each of those ISPs has been good for at least some
of the time I was with them, even RHA. Now I would not touch anything that
might be connected to Jak internet (RHA) with a barge pole and am unlikely
to return again to Plusnet. FreeUK/Clara and even BT might well be
reconsidered in the future.

--
Old Codger
e-mail use reply to field

What matters in politics is not what happens, but what you can make people
believe has happened. [Janet Daley 27/8/2003]

"Andy" <fubcrobvious@andyweb.co.uk> wrote in message
news:ss3s625u1v1pqoc6j9733n9pqq497s8b9p@4ax.com...
: "Pete M Williams" <postmaster@localhost>, on Fri, 19 May 2006 18:15:19
: +0100, said
:
: >
: >"Christopher" <invalid@invalid.invalid> wrote in message
: >news:446dea3f$0$10745$ed2619ec@ptn-nntp-reader01.plus.net...
: >> Leaving Plusnet for Eclipse.
: >>
: >> Seen good reports about them, anyone had experience of them here?
: >>
: >>
: >
: >Don't do it.
: >Just look at the Eclipse forum on ADSLGuide.
: >A quick scan through of the first couple of pages should tell you what
their
: >customers think of the service.
: >
: >As a soon to be ex Eclipse user I would not get my worst enemy to sign up
: >with this second rate ISP.
: >You can get a much better service from other well respected ISP's.
: >
:
: This poster is the same one that used to be on BT, then Plusnet, now
: currently Eclipse - you can assume that his point is invalid. It seems
: that no ISP is right for him, otherwise he would be there from the
: word 'go'

God hate to think what you would think of me then been with so many ISP some
I can't remember some not trading now.I can remember the days when I paid
about 16ukp and call charges.Then came the great freeserve who opened the
door for cheap ISP and if Talk Talk get it right we could see some real
changes in broadband.

One has to move around for the best deal for the individual what works for
one may not work for others.

Chris


--
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Superb hosting & domain name deals http://host.kick-butt.co.uk

On Fri, 19 May 2006 22:34:08 +0100, "Joker7" <sat_ring@hotmail.com>
wrote:

I've also been with loads of ISPs over the last ten years.

Started with MSN because the software was built into Windows 95 which
was handy.

After a year or so I moved onto Compuserve because it was a better
deal, I never did like their software though but stuck with them for a
few months. Also tried AOL which I hated and cancelled after a couple
of days.

After that I decided to try a real ISP so tried Claranet for a while.
They were excellent and i was happy with them.

Then came the free ISPs. So I dumped Claranet and I started with
Freeserve which was good but also had accounts with loads of the other
free ISPs (FreeUK, Aardvaak, Bigwig and loads others) mainly because I
could.

Then came the advent of all the free calls ISPs which I tried...
X-Stream (was really slow), Callnet0800 (anyone remember having to
wait on hold for an hour to sign up? They wouldn't let you sign up
online), then Greatxscape who let you have free off-peak access as
long as you used them for all your other phone calls. Was a good ISP
until they started to change the rules. I then went back to Freeserve
when they started offering access on a freephone number. In the
beginning you had to dial up to 10 times as it was always engaged but
i stuck with them and it got better.

When ADSL became available I moved to Pipex because they were the
cheapest at the time, and had no problems.

I then moved to a non-ADSL area and have been using a Telewest cable
connection ever since, and have found them to be fantastic.

<snip>
I remember Callnet0800 - not sure what happened, but we were given a box
to put on our phoneline. Internet access was okay, but they never
charged us for our phone calls.

Even to this day I have a letter saying my account is closed, but yet
have still not been charged for the calls - and we didn't pay for a free
call account.

I was using Freeserve right up to broadband before I changed to PlusNet
Premier. This does worry me abit now after reading a lot of the comments
posted here about them.

Maybe I should be looking to change :-)

Best wishes

Gareth

On 21 May 2006, in uk.telecom.broadband, Gareth Edmondson wrote:

I remember they had some offer of 20 quid as a credit against the cost of
calls, too, and sent some coupons for use when billed. Like you, I was
never billed for the calls I made. I used their internet service and
called a friend on her mobile quite often, expecting to have some bill in
my letterbox any day, but none came. Found the 4x 5 pound vouchers a little
less than ideal, as I was expecting 20 quid off the first bill, but then it
was as you found... no bills appeared.

With the possibility of them going bust, it seemed likely some might abuse
the "free" calls to a much greater extent... I felt that once receivers were
in place, they may have forced billing of past calls (would have only been
fair), so rather than build up a potentially massive bill, I stopped.use.


They were indeed meant to charge, but clearly their organisation somehow
bungled the whole thing, and they went bust, only to be expected under
the circumstances, of providing 080x internet and phone calls.

Andy wrote:

I find that statement outrageous, Andy.
ISPs have been evolving rapidly over the last few years and to
stigmatise someone for trying out more than one is illogical. Do you
always go to the same garage for your car's MOT just out of loyalty, or
would you try a new one if it either changed hands or you could get a
better deal elsewhere?

I started off on AOL because I was a newbie and that's what was packaged
with my computer. I went to X-stream because it was the first free one I
saw. When that became useless I tried Lineone, but went to Freeserve
when it pioneered free access. I stayed there for years until it became
Wanadoo ( or was it Tiscali?. I'm confused by these foreign takeovers :-) )
When Freeserve's service became appalling I joined Plusnet, and have
been here for three years. No reason to change again at the moment.

But you would say that any comment I make abut a previous ISP is invalid?


--
Harold

On 21 May 2006 20:22, Harold <nospam@home.pse> wrote:

It was taken over by Wanadoo... (I was on Freeserve ADSL until end of 2003
so know it was sometime in 2004 or 2005)... Soon to be rebranded "Orange"
this time... I just went to the website (with JavaScript disabled it will
show nothing but error page, with it on : pop-up an ad for betting). Yuk!!

It was a silly suggestion to make, that having switched ISPs a few times a
person's view is to be ignored. I found it an odd conclusion to reach.

Christopher wrote:
Yup and it wasn't great, CS is poor and their portal is dire! Still have
clients with them but am migrating most away as and when convenient
opportunities to do so arise.

--
Darren Griffin
PocketGPSWorld - www.PocketGPSWorld.com
The Premier GPS Resource for News, Reviews and Forums

On 23 May 2006, "Darren Griffin" wrote:

What about the portal was dire, please ? From what I've seen, they've
made some changes to the web site, so navigation is a lot better than
it used to be. AFAIK (from a couple of friends using Eclipse) there
are fairly few options on the portal, and not much to "go wrong" as
a result. As for CS, well it depends how much you need to contact
an ISP as to how much you depend on CS anyway. Little contact with
either of my friends. I rang Eclipse support one weekend to check a
few details and it was answered within about 5 rings by a person, not
some automation. I spoke to sales another day (that was briefly - may
have been 30 to 45 seconds - in a queue, but the woman who answered me
was polite, friendly, and answered with confidence, so [limited] test
of mine seemed quite OK in both instances. If they're suffering the
same way as others, of course, with DSL Max, then other queries may
be getting poorer attention at present.

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"Pete M Williams" <postmaster@localhost> wrote in
news:w_WdnS8rV6TghvPZnZ2dnUVZ8tydnZ2d@eclipse.net. uk:


What account is that? Like you I switched to Eclipse from Plusnet when
the latter went downhill, but I still have the same Flex account with
Eclipse that I signed up with, and although it is no longer sold to new
customoers my own account type and T&C have not changed (in marked
contrast to Plusnet who reneged on the deal I signed up for). So it seems
to me that Eclipse do in fact understand the principles of a legal contract
entered into with a customer, unlike Plusnet.

Looking at the new Eclipse "Evolution" accounts, I doubt I would have
signed up for one of those as there's no Usenet unless you pay
£25/month, and moreover the described contention has a disturbingly
plusnet-ish wooliness about it, with no hard figures of the speeds
people are getting in practice. However as long as my Flex account
continues on the agreed T&C I will happily stay with Eclipse: I have
seen no throttling or other problems downloading 10-25GB/month by
various protocols at any time of day. Just this afternoon I bittorrented
a video at up to 70KB/sec (my line limit), something that would have
been unthinkable with my plusnet account, which was slower than dialup
when downloading at peak times.

It is certainly sad though that one ISP after another is dropping Usenet
- still the best and most bandwidth-effective discussion medium, and
imposing bandwidth caps which make a mockery of ever increasing line
speeds. If Eclipse did decide to do the dirty and change my T&C I wonder
where I would go - is there anywhere left that still does Usenet and
reasonable levels of downloading at under £20/month?


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