Tech Support > Computers & Technology > Internet & Broadband > Keeping BT e-mail addresses after moving ADSL provider
Keeping BT e-mail addresses after moving ADSL provider
Posted by AJH on June 16th, 2005


I want to move from BT Yahoo Broadband (cos' it's too dear) to either
PlusNet or maybe a Onetel calls/internet bundle.
However, I want to keep my ...btopenworld.com e-mail addresses for a
little while afterwards, while I tell everyone my new one.

I plan to downgrade my BT account to a PAYG dial-up and have the new
ISP take over the broadband, but...

Will BT go for this?
Has anyone else done it?
In what order would you recommend doing things? i.e.
1. If I advise Plus to go ahead and migrate inwards, won't BT cancel my
e-mail addresses before I get chance to stop them?
2. If I advise BT to downgrade to dial-up first, might I lose ADSL for
some time and possibly make migration slower and costlier?

Best,
Alan

Posted by [-=Dan=-] on June 16th, 2005


"AJH" <ajhbox-3@yahoo.co.uk> wrote in message
news:1118932555.517643.22340@g47g2000cwa.googlegro ups.com...
I doubt BT will let you keep that email address unless you keep on paying
them money. Why not register a domain? I did this years ago, and if I change
ISP's I just keep changing where my domain emails get forwarded to! And it
hardly costs anything these days...



Posted by Phil Thompson on June 16th, 2005


On 16 Jun 2005 07:35:55 -0700, "AJH" <ajhbox-3@yahoo.co.uk> wrote:

they have separated out the mail from the other services in any case,
so there is no issue.

see http://www.btyahoo.com/mail/basicmail follow the "change product"
link.

you don't need to have a dialup account for this either.

Phil

Posted by Eric Parker on June 16th, 2005



"AJH" <ajhbox-3@yahoo.co.uk> wrote in message
news:1118932555.517643.22340@g47g2000cwa.googlegro ups.com...
I've changed broadband ISPs twice in the past (BT->Virgin->Plusnet).
I could read emails from my old ISPs using the new connection but had to dial in to
send emails through them. Both BT and Virgin changed my accounts from ADSL to dial up
as I left.

I cannot guarantee this will happen to you, but it's a way of keeping their hooks
into you just in case you're unhappy where you move to.

When you migrate, you should be given a changeover day. You should be able to use all
the old ISP facilities up to the changeover point.

eric

--
Remove the dross to contact me directly



Posted by Liam on June 16th, 2005


If not you just change the outgoing mail server to the new smtp of your new
isp

Ive changed ISP about 5 times and ususaly the email works for 90days after

Liam

"Eric Parker" <newsnet@thedrossericparker.plus.com> wrote in message
news:42b1a18d$0$2395$ed2619ec@ptn-nntp-reader02.plus.net...


Posted by AJH on June 17th, 2005




Phil Thompson wrote:
Thanks, Alan


Posted by AJH on June 17th, 2005




Liam wrote:
"...Onetel.com" e-mail thru the BT smtp server. I'm planning to do the
same for a while after migration to Plus or whoever.


Posted by AJH on June 17th, 2005




Eric Parker wrote:
What order did you do things in? Did you just tell Virgin to take over?


Posted by AJH on June 22nd, 2005


Further info.
BT have promised me my BT-Yahoo broadband account will become PAYG
dial-up on cancellation. I advised them I wished to move away and
received a MAC key.
I then signed-up online today with Plus Net using this key (and setting
a date nearly a month ahead, a few days before my next payment to BT so
I'm not paying twice for any great time).
We'll see what happens!

I can use my Plus Net account on dialup immediately, it seems, so I can
tell everyone my new e-mail address now. Also I can set a redirect and
"away" message on my old BT e-mails so this should go swimmingly. :-P
Alan

Posted by Eric Parker on June 22nd, 2005



"AJH" <ajhbox-3@yahoo.co.uk> wrote in message
news:1119440490.455995.37650@z14g2000cwz.googlegro ups.com...
Hope it all goes well with the changeover.

eric

--
Remove the dross to contact me directly



Posted by Peter M on June 22nd, 2005


On 22 Jun 2005 04:41 -0700, "AJH" wrote:

Glad things are moving the right way, Alan, but you might want to
consider registering a domain of your own, so you don't need to go
through this again. Using someone like 123-reg.co.uk you should be
able to have 50 or 100 mail addresses on the domain, forwarded to a
multiplicity of destinations (so you could give family members each
an individual address, if you went for a suitable domain name that
was easy to remember eg <yoursurname>family.org.uk and when/if
you moved on from Plus.Net, you would simply alter the mail on
your domain to go to some other mail address... no-one would
need to be told at that point, you would switch ISP and that
would be that. Just an idea... having seen people stick with
one ISP so they 'don't lose their mail address' in the past...

[ Even if you stick with them, the address might die... I was
using a US ISP which was swallowed up by a cable firm and my
mail address was 'absorbed' so goodbye to it after ~9 years !]


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