Tech Support > Computers & Technology > Internet & Broadband > Line fault - pair swap?
Line fault - pair swap?
Posted by Gareth on December 29th, 2004


An ADSL engineer identified a problem with my line - a fault with an
underground cable that wasn't apparent to the non ADSL trained engineer.

As a solution he swapped my line for another line. The result is that my
line attenuation and line noise readings are much improved (and I don't lose
synch on phone ring or phone use so far but it is early hours).

But isn't the implication that someone else may now have my ADSL problem -
if not immediately then in the future?

Actually, now I think about it my problems started almost over night - it's
possible I suppose that I suffered as a result of someone else having their
line swapped for mine...

Gareth.


Posted by kraftee on December 29th, 2004


Gareth wrote:
The chances are you've not just had a pair swap, but you've been swapped to
another cable as well & despite what certain other posters are trying to
insinuate they don't swap workers, they look for spare pairs....

As to whether it may affect somebody in the future, that will depend on
whether your old pair is marked up as unsuitable for digital services or
not...



Posted by Graham on December 29th, 2004





Keeps Kraftee and his colleagues gainfully employed though. ;-)


--
Graham.


%Profound_observation%



Posted by Gareth on December 30th, 2004



"kraftee" <kraftee@spamoff& die.com> wrote in message
news:41d33d97$0$44397$ed2619ec@ptn-nntp-reader02.plus.net...
Yes, he did mention that the cable had been swapped and that the cable I was
on was known to be problematic for ADSL.

He explained that there would be no real problem using the old line for
voice calls but only for "digital services" (that was actually the term he
used).

Gareth.



Posted by PlusNet Support Team on December 30th, 2004


On Thu, 30 Dec 2004 00:38:55 -0000, Gareth <hotmail.com@dgareth.spm> wrote:

Hi,

It'll be likely that you were given an unused pair and that the old one is
now not being used. Maybe in the future someone will be allocated this
pair, but hopefully BT will have noted somewhere that if that person wants
ADSL to swap it.

With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

Posted by kraftee on December 30th, 2004


PlusNet Support Team wrote:
Well it'll most probably be the DSL engineer who swaps....

There is one problem with this scenario & that is that with some PCP's there
is only 1, maybe 2 cables which are DSL suitable, once they get filled
what's BT going to do. In fact there are 2 small local rural exchanges
where this has happened on some of their PCP's already ........

& off course if there is a cable fault, all the eggs are in the one
basket.....



Posted by barclayhomes@ukgateway.net on December 30th, 2004


How do you get noise/attenuation data?

Posted by Gareth on December 30th, 2004



<barclayhomes@ukgateway.net> wrote in message
news:1104434945.792128.263910@c13g2000cwb.googlegr oups.com...
Some modems provide the data as part of their firmware functionality. Other
than that I don't think it's possible to get it as an end user but I'm
probably wrong.

Gareth.



Posted by PlusNet Support Team on December 30th, 2004


On Thu, 30 Dec 2004 20:15:09 -0000, Gareth <hotmail.com@dgareth.spm> wrote:

Hi,


Your ISP may be able to do a Woosh test to determine the loss figures, but
unfortunately not the SNR.


With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

Posted by MikeT on December 30th, 2004


On 30 Dec 2004 11:29:05 -0800, barclayhomes@ukgateway.net wrote in
<news:1104434945.792128.263910@c13g2000cwb.googleg roups.com>

If you are using a Connexant Access Runner PCI or USB modem, you load the
control panel and then press the ALT key along with the P key. One of the
10 tabs seen is "Physical Layer Statistics". There you'll see for both up
and down, "Noise Margin" "Attenuation" "CRC Errors" and "HEC Errors"

--
Mike T

Posted by kraftee on December 30th, 2004


PlusNet Support Team wrote:
Even that's normally a few db out on what on site test will give you...



Posted by PlusNet Support Team on December 31st, 2004


On Thu, 30 Dec 2004 22:20:48 -0000, kraftee <kraftee@spamoff& die.com>
wrote:

This is true, but it will generally give a good indication of what the
figure is, and from that determine whether a line is within the limits for
1 and 2Mbps.

With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

Posted by kraftee on December 31st, 2004


PlusNet Support Team wrote:
True.....




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