About six weeks ago I migrated my broadband from BT Broadband to PlusNet,
which all worked easily. However, I have discovered to my surprise that
emails sent to the old BT email addresses are still being delivered and not
bounced. I have spoken to BT who seemed surprised that I didn't want to keep
the old email addresses but didn't seem to know how to delete them
completely. I have now deleted the secondary accounts myself but cannot
delete the primary one. Can anyone advise me on this?

I would of course prefer the email account to go completely so that contacts
who haven't changed my details are alerted to the fact that they have
forgotten. As it is, the emails just vanish into a hole unless I go onto
Mail2Web or some such to check.

--
Sally in Shropshire, UK

"Sally Thompson" <spt@hush.com.invalid> wrote in message
news:0001HW.C4521CE500F40EB3F0182648@news.individu al.net...
: About six weeks ago I migrated my broadband from BT Broadband to PlusNet,
: which all worked easily. However, I have discovered to my surprise that
: emails sent to the old BT email addresses are still being delivered and
not
: bounced. I have spoken to BT who seemed surprised that I didn't want to
keep
: the old email addresses but didn't seem to know how to delete them
: completely. I have now deleted the secondary accounts myself but cannot
: delete the primary one. Can anyone advise me on this?

This is normal, accounts always stay active for a period after you have
cancelled them. BT wouldn't be surprised by this unless you were speaking
to one of their call monkeys, who knows nothing.

They will deactive your account eventually, because they won't give you
something for free.
The primary email address is your account, you won't be able to delete it.

: I would of course prefer the email account to go completely so that
contacts
: who haven't changed my details are alerted to the fact that they have
: forgotten. As it is, the emails just vanish into a hole unless I go onto
: Mail2Web or some such to check.

You should be able to set up a redirect, or an autoreply to let them know
you have changed your email address. If you do not know how to, try
speaking with BT again, but this time to a monkey that has been educated.

:
: --
: Sally in Shropshire, UK
:
:
:

"Sally Thompson" <spt@hush.com.invalid> wrote in message
news:0001HW.C4521CE500F40EB3F0182648@news.individu al.net...
I left BT a couple of months ago. They automatically converted my account
to a dial-up one and tell me that it will continue as long as I dial in once
in every 90 days. I still have the BT account set up in Outlook Express
and emails come down automatically when it polls through my new ISP
connection. I cannot however send using the BT account unless I actually
dial in. I guess they have set yours up the same way so if you do not dial
in with an old fashioned dial up modem it will presumably die after 90+
days.
--
Keith Willcocks
(If you can't laugh at life, it ain't worth living)

On Thu, 15 May 2008 19:12:27 +0100, Cork Soaker wrote
(in article <g0huea$q6j$1@registered.motzarella.org>):

<snip>
Ah, that explains it. Never having deactivated an account before, I hadn't
realised. Thank you so much

I do know how, but I think I'll just pop in through Mail2Web every few days
to check for strays, otherwise my auto reply might go to the spammers as well
as the good but forgetful guys<g>.

Thanks again.



--
Sally in Shropshire, UK

On Thu, 15 May 2008 19:28:49 +0100, Keith W wrote
(in article <g0hvcn$f6v$1@news.albasani.net>):

Thanks for the confirmation. After a frustrating afternoon trying to get
answers out of BT, I am reminded of one of the reasons I left. I have
removed my BT account details from my email program and don't really want to
put them back, but I will just check for strays every few days through
Mail2Web until it vanishes. I am not likely to dial in<g>.

Thanks for the advice.

--
Sally in Shropshire, UK

Simply email the account some large files such as 5 / 4 /3 /2 / 1 Mb pdfs.
This will fill the mailbox and if you never empty it people will get bounced
email with an error message. Eventually people you know will contact you
through some other means and you will not need to bother with it any longer.

alan

I left BT several years ago (2002 IIRC), yet still get email to every
account I had set up with them.

To Keith and Sally:

Leave your BT email account set up in Outlook / Express, (or set it again).
Go To Tools / Accounts / Mail
select your BT account
go to Properties / Servers
and change the STMP
server only to:

relay.plus.net

OK your way out again.
You can now carry on using the BT email just as before, i.e. receive and
answer BT emails, until BT decides to close your account.
Keith, if you not on Plus.Net, try the SMTP server name of your new
provider, but it may not work if they are not as liberal as Plus.Net.
Regards,
Martin

Martin² wrote:

Sally could also change her From and Reply To addresses to her new
ones at the same time.

On Fri, 16 May 2008 02:15:20 +0100, Martin² wrote
(in article <GfCdnaFS0eO2fbHVnZ2dnUVZ8rOdnZ2d@posted.plusnet>) :

Well I don't have Outlook Express :-) but I know what you mean.


Thanks for that. However, the point really is that I don't want the BT email
account any more. I have a new email address and have informed everyone of
that. I am just wondering whether to set up a "bounce" myself - which would
alert people if they have forgotten to change my contact details. Anyway,
thanks to all for solving the mystery.

--
Sally in Shropshire, UK

In article <0001HW.C4521CE500F40EB3F0182648@news.individual.n et>,
Sally Thompson <spt@hush.com.invalid> writes:
Mine stayed around 18 months after I left BT [Business] Broadband.
I only discovered this when switching on an old system which hadn't
been used for ages, and when I fired up the browser, it's mail client
automatically connected to the old BT mailbox and presented me with
over a year's worth of new unread service messages (which is all that
mailbox ever got used for).

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

"Andrew Gabriel" <andrew@cucumber.demon.co.uk> wrote in message
news:482eb12b$0$658$5a6aecb4@news.aaisp.net.uk...
I still get emails to my old Virgin email account which was pay as you go
dialup. I've used PN broadband for about five years and not even dialled in
to the Virgin dialup number in all that time, but the account still exists.
Long may it continue: it provides a useful backup for PN service status
messages if PN's email or service status on their portal ever go down.

"Andrew Gabriel" <andrew@cucumber.demon.co.uk> wrote in message
news:482eb12b$0$658$5a6aecb4@news.aaisp.net.uk...
Mine stayed operative for years after I left BT until they did a check
earlier this year and sent me an email offering to either cease it or
convert it to BTYahoo Premium Mail.
Premium Mail was only £1.50 a month, so I took up their offer.
I's handy to have an alternative, fully-functional (i.e. not just webmail
based like Googlemail / Hotmail) email address in case my current ISP's
email goes wonky.

George

In news:697vooF30ajgqU1@mid.individual.net,
George Weston <geoweston@NOSPAMgooglemail.com> typed, for some strange,
unexplained reason:

[snip]

: I's handy to have an alternative, fully-functional (i.e. not just
: webmail based like Googlemail / Hotmail) email address in case my
: current ISP's email goes wonky.

Don't know about Hotmail, but Googlemail isn't just web based, you can
access it with POP3 or IMAP.

I use it as a spam filter, it traps at least 200 per day.


Ivor

"Ivor Jones" <ivor@thisaddressis.invalid> wrote in message
news:698bokF2tapo2U1@mid.individual.net...
Me too!

George

Martin² wrote:
Haven't yet found an ISP that restricts the "From" and "Reply To" fields
to their own addresses.


--
Old Codger
e-mail use reply to field

What matters in politics is not what happens, but what you can make
people believe has happened. [Janet Daley 27/8/2003]

George Weston wrote:
But setting up your e-mail client as described by Martin² and dialling
in for say 5 minutes once every 90 days is much less than £1.50 per
month. Doing the dial in at the weekend probably makes it about 1P per
month.

--
Old Codger
e-mail use reply to field

What matters in politics is not what happens, but what you can make
people believe has happened. [Janet Daley 27/8/2003]

"Old Codger" <oldcodger@anyoldwhere.net> wrote in message
news:482f12c4$0$26085$db0fefd9@news.zen.co.uk...
Actually PlusNet do! I tried to do this with my Virgin account in Outlook
Express, using the SMTP to relay.force9.net. With the account's email
address (ie the From set to the Virgin address, it fails; with it set to
the Force9 address, it sends. I forget what the error message is in the
first case, but it's something about the sending address being rejected.

Mortimer wrote:
That is (relatively) new then. When I was with Plusnet I used the PN
SMTP server to send mail with the following "From" and "Reply To" addresses:

BTI, Freeola, FreeUK, Lineone, GMX and MyRealBox.

Never had any problems, or at least, never had any problems related to
the "From" and "Reply To" addresses.

I also regularly collected mail from those accounts.


--
Old Codger
e-mail use reply to field

What matters in politics is not what happens, but what you can make
people believe has happened. [Janet Daley 27/8/2003]

Mortimer wrote:
BT Internet (did) restrict the envelope sender address to a valid BT
address; the envelope sender is where bounces are sent to. What you
describe sounds like the same thing. The technique is probably effective
in reducing the amount of spam being forwarded by their servers.

Most clients seem to use the same address for From and the envelope
sender. The Reply-to address only appears in the headers and is ignored,
so can be set to anything.

Alex