Tech Support > Computers & Technology > Internet & Broadband > Moving from Tiscali to Be, how to obtain MAC code?
Moving from Tiscali to Be, how to obtain MAC code?
Posted by Tone-EQ on October 4th, 2005


Has anyone managed to obtain their MAC code from Tiscali? Their website
obviously doesn't make it easy to find out how to jump ship, maybe the
broadband cancellation phone number?

While I'm here, has anyone heard of this company?
http://www.bethere.co.uk/beonline/canBeHome.do
It does sound too good to be true but a 24Meg connection is an offer I can't
refuse!

Regards,
Tony.


Posted by Bob Eager on October 4th, 2005


On Tue, 4 Oct 2005 22:14:41 UTC, "Tone-EQ" <tony.cue@tiscali.co.uk>
wrote:

Try looking back in this newsgroup just a few days...

--
[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]

Posted by Mike G on October 5th, 2005



"Tone-EQ" <tony.cue@tiscali.co.uk> wrote in message
news:3qgd6bFe9csmU1@individual.net...
Tiscali don't make it easy to migrate. I left Tiscali about 4 months ago, so
I know from personal experience.
The main problem is that their BB service uses DataStream, meaning they
don't use or provide MAC keys. You have to cancel and then subscribe to your
chosen ISP. The next problem is that until they release your BB connection,
your chosen ISP cannot give you a BB service. From when my cancellation
became effective. It took 15 days before my line was released enabling PN to
give me a BB connection. In the meantime I had to use a 56k dial-up modem.
Very simply, most ISP's use IPStream for BB, which is managed by BT, whereas
Tiscali use DataStream, which they manage themselves.
A more detailed explaination of the difference can be found here:-

http://www.kitz.co.uk/adsl/adsltype.htm

Can't help you there. Have a look here:-

http://www.adslguide.org.uk/

Mike.


Posted by DH on October 5th, 2005


"Tone-EQ" <tony.cue@tiscali.co.uk> wrote:

My expected activation with Be is tomorrow! (See 'anyone got be* ???'
thread)

I'll post how it goes.. although I'm not sure if the free router/modem
is going to arrive on time, because the Be tracking service (for
delivery) doesn't seem to be working.

Incidentally, (ahem) check my sig below to make a great sounding deal
even better, i.e. to save yourself a month's subscription to Be.

You know it makes sense
DH
--
The Be 'Refer a friend scheme': Input my Be registered email during
sign-up, then both you and I get one month's free subscription. Email
me directly for my Be registered email, so we can both benefit.
http://www.bethere.co.uk 24MB/£24month unlimited broadband.



Posted by DH on October 5th, 2005


"DH" <REMOVEcinematicCAPITALS@breathe.com> wrote:


CORRECTION: The modem has just arrived!

Posted by Tone-EQ on October 6th, 2005


Just called the Tiscali broadband cancellation line and they said they are
trialling a new MAC service and a code would be with me within 5 working
days! If that doesn't work then I'll just cancel.

I dont mind using a dial up modem for a short while, as long as I can get to
my e-mail.

Regards,
Tony.
--
"Tell me, Mr. Anderson, what good is a phone call if you are unable to
speak?"
Agent Smith, The Matrix..



Posted by Mike G on October 6th, 2005



"Tone-EQ" <tony.cue@tiscali.co.uk> wrote in message
news:3qkmbeFf5rk1U1@individual.net...
Presumably they mean within 5 days from when the 30 day cancellation notice
takes effect?
The trialling is no doubt as a result of pressure that's been put on them to
make migration easier. There have many complaints about the way they drag
their feet, making cancellation a laborious and frustrating experience.

The same day I gave 30 days notice to Tiscali, I subscribed to a dial-up a/c
with PlusNet. I addded a 56k modem and configured all the n/g settings, mail
etc, and ran both accounts, until the BB connection was switched off. 15
days later when Tiscali released my line, all I needed to do was install the
Voyager 105 ADSL modem supplied by PN and within a minute or so had a BB
connection to my dial-up account. A seamless changeover.

Initially I tried to connect using the Sagem 800 modem supplied by Tiscali.
It didn't work. Rather than trying to sort it, it was easier to install the
Voyager 105, which worked perfectly immediately after the s/ware was
installed.

As far as email goes, that's where a 'for life' email address like those
you get from Bigfoot.com can help. I've had mine since '97, and have found
it very useful.
Means you can change ISP's as many times as you like, but your email
address can always remain the same.
Mike.



Posted by Joe Soap on October 6th, 2005


In response to what Mike G <metier@lycos.co.uk> posted in
news:43459890$0$15059$ed2619ec@ptn-nntp-reader02.plus.net:

I had Bigfoot addresses, but they wanted me to consent to being spammed so
I ditched them.

Now, I have my own .co.uk domain that costs me less than £5 a year and
forwards email to wherever I choose.

--
Joe Soap.
JUNK is stuff that you keep for 20 years,
then throw away a week before you need it.

Posted by Gerry Cox on October 6th, 2005


I can't seem to email DH directly at this link - how can I get on the Be
referral deal?

"DH" <REMOVEcinematicCAPITALS@breathe.com> wrote in message
news:gAN0f.34$9E5.9@newsfe1-win.ntli.net...


Posted by Mike G on October 6th, 2005



"Joe Soap" <me@privacy.net> wrote in message
news:Xns96E7E8198F189831041831041@130.133.1.4...
I didn't know that. Must have changed since I registered
I took mine out in 1997 and I can honestly say I have never had any spam
from them, or been asked to consent to any. Apart from the very occasional
email from them telling me about options I might like, I never hear from
them.
I've also only ever received a handful of spam emails to the address over
the years, but as I only use it for incoming personal mail, that probably
explains why that is.

Exactly as I can do with my bigfoot address for nothing. :-)

Seems a shame that apparently new subscribers can't have the same deal as
myself without spam.
Mike.



Posted by DH on October 7th, 2005


Am I really the first here to get it?!

I signed up on 16 Sept. The BeBox modem/router arrived 4 Oct and I got
activated yesterday morning, 6 Oct. All as originally promised.

I took the modem/router out of the box and plugged it in, switched
everything on and without me having to do anything else it just
worked. A bit of a surprise!

I'm on Mac OSX 10.3. (Panther) so not sure if it would be quite the
same for you PCers ; )

Regarding speed, well I'm a complete newbie to broadband, and it seems
very good, but I can't really tell if it is as good as it should be.

The BB speed test sites I have tried are a bit confusing and erratic,
and seemed to give low ratings. Maybe they're not geared up for ADSL+?
Or maybe I'm reading them wrong?

Also because the provided modem/router (Thompson Speedtouch R5.3.1)
was configured for me by Be before dispatch, I'm thinking that there
may be ways to improve it's performance with my particular setup but I
don't know where to start.

The software CD that operates the modem/router is not easy to
understand. I think the help menu needs a help menu!

But it did tell me that the DSL connection had a bandwidth of
(up/down) 1.245/17.249 kbps. (slightly less in the evening)

I downloaded a 117MB file, and that took 3 and a half minutes (an OSX
Panther update from the Apple site). I can't be more than a kilometre
from the exchange so was hoping it would be faster.. but perhaps I'm
being naive?

I might ring Be, and see what they have to say.. and check back here
tomorrow..

oh and.. I haven't managed to 'refer a friend' yet! Count this as a
personal invitation to each and every one of you to contact me
directly and get 1 month free, for you and for me, with Be! : ))

DH

Posted by Peter M on October 7th, 2005


On 6 Oct 2005 23:55, "Mike G" <metier@lycos.co.uk> wrote:

True, for now...

I had an address with a US ISP for 8 years, then they were taken over by a
cable firm, and that address gives a 550 error now :-( I guess there may
be several tens of thousands of ex-users (possibly including businesses!)
who could have been affected, because they relied on a service and that
domain had its use changed when that business was absorbed...

Registering your own domain does at least allow there to be some longer
term guarantee, and with pricing as low as $2/year one can register for
a ten year period at fairly low cost. I have a need to use a few .*.uk
but avoid them for most purposes, because of Nominet setup. Peter M.
--

UK ADSL <http://tinyurl.com/5jpa4> - Happy to save cash with Plus.Net!!

Posted by tony on October 7th, 2005


On Fri, 07 Oct 2005 03:19:47 GMT, "DH"
<REMOVEcinematicCAPITALS@breathe.com> wrote:


That's great news, thanks for the update. What we want you to do now
is really hammer it and see how long/how much data you transfer before
Be tell you to slow down )

Tony

Posted by Phil Thompson on October 7th, 2005


On Fri, 07 Oct 2005 03:19:47 GMT, "DH"
<REMOVEcinematicCAPITALS@breathe.com> wrote:

117 MB/90s * 1024 = 1331 kbytes/s about 11.5 Mbits/s

as you increase the speed of end user connections the server end is
likely to become a restriction. The idea is to do several different
things at the same time to use up the connection bandwidth :-)

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

Posted by Phil Thompson on October 7th, 2005


On Fri, 07 Oct 2005 03:19:47 GMT, "DH"
<REMOVEcinematicCAPITALS@breathe.com> wrote:

sorry, THREE and a half - misread it.

Thats 570 kbytes/s or ~5 Mbits/s

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

Posted by DH on October 7th, 2005


tony <nospam@all.com> wrote:

I think I'll have to start saving up for a bigger hard drive : )

DH

Posted by DH on October 7th, 2005


Phil Thompson <phil.thompson@spamcop.net> wrote:

Hmm, OK. If I understand you correctly.. you're saying 5 Mbits/s is a
limit imposed by the Apple site, but if I did, say, 5 consecutive
downloads from different sites, I'd then get an idea of my bandwidths
true speed?

If that is so, how do you explain these test results from
http://www.adslguide.org.uk/tools/speedtest.asp, i.e.

(UP) Actual Speed - 917 Kbps (114.6 KB/sec)
True Speed (est.) 990 Kbps (inc. overheads)

(DOWN) Actual Speed - 5939 Kbps (742.4 KB/sec)
True Speed (est.) 6414 Kbps (inc. overheads)

Is that site also restricted to the end user, and therefore a bit
pointless in testing anything above about 5 Mbits/s?

thanks
DH

--
Email me directly, for my Be registered email so that you, and I, can
get 1 month's free subscription with http://www.bethere.co.uk 24Meg
Unlimited Broadband. Remove the capitals in my email address to reply.




Posted by Phil Thompson on October 7th, 2005


On Fri, 07 Oct 2005 10:47:07 GMT, "DH"
<REMOVEcinematicCAPITALS@breathe.com> wrote:

I'm saying it *might* be. Somewhere has to be the weakest link. It
might be the server, your connection to the exchange, the exchange's
connection to the internet, your modem/router, your TCP/IP config etc
etc.

concurrent, not consecutive. Yes, if the sites are limiting then
running several will max it out. I think Apple is one of the better
ones, so it may be that you have a more local constraint.

Get Netmeter or use a system utility to see the data rate in practice
and add downloads, streaming radio etc and see how it fills up.

Run http://www.netmonitor.org/tools/ttest.php and look at the bottom
of the results page to see if your RWIN value is a constraint.

it coincides iwth the download you got, give or take. Perhaps there is
only a 6M connection to the exchange at the moment, or there are
several of you on line and using up the available capacity.

It does appear you have an effective ~6M connection despite a ~16M
connect speed. Welcome to the future.

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

Posted by Adrian on October 7th, 2005


Mike G wrote:
<snip>
My bigfoot address gets tons of spam these days, that's why I only use it
for usenet. It is also not forwarded to my main address any longer.
--
Adrian A



Posted by Joe Soap on October 7th, 2005


In response to what Mike G <metier@lycos.co.uk> posted in
news:4345ab78$0$15057$ed2619ec@ptn-nntp-reader02.plus.net:

Quote from Bigfoot sign-up terms (current):

Please be aware, however, that as a condition of membership and use of
the Bigfoot Services, Bigfoot requires Members to select areas of
interest and thereby agree to receive marketing materials from Bigfoot or
third parties related to those interests.

--
Joe Soap.
JUNK is stuff that you keep for 20 years,
then throw away a week before you need it.


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