- Need some advice
- Posted by Peter on September 7th, 2004
I currently do not have a BT PSTN line. I have a home highway line which I
want to keep. My local exchange is enabled for ADSL but up till now we have
been beyond the acceptable distance.
I now need to know if I can get an ADSL line. If I put my Home Highway
number into the checker it tells me I am within range but notes correctly
that I have an ISDN line that would need to be changed. If I put my two
next door neighbours numbers in, the checker states that it is unlikely ADSL
will work over the distance, although an order would be accepted. I know
our lines follow the same route as they were both down together a few weeks
ago when a cable was broken.
What I want to do is order ADSL on a new circuit from BT. But I do not want
to have to pay for an installation and then be committed to the 12 month BT
contract if ADSL will not work. I know when I enquired about installing
ADSL at work, where we had no analogue BT lines, that BT would not accept an
order for an ADSL line, we had to order the BT line (with 12 month
commitment) and then get it tested to see if it was suitable for ADSL, with
no opportunity to cancel the line if it failed. Is this still the case? Is
there any way around this problem?
Peter
- Posted by Beck on September 7th, 2004
"Peter" <peter.mason@virgin.net> wrote in message
news:2q6h7tFrjc5fU1@uni-berlin.de...
Well if you do not need the ISDN line anymore, then just place the order for
adsl on that line and arrangements would be made to remove the ISDN within the
order.
- Posted by Kráftéé on September 7th, 2004
Peter wrote:
Some ISP's will arrange a one hit line/ADSL install where if the line fails
then the line is ceased & you incure no penalties. Sorry but I can't point
you to any, but the likelyhood of you failing now os quite small.
Have a shop around & see who has what on offer...
- Posted by poster on September 7th, 2004
On 7 Sep 2004 in uk.telecom.broadband, "Peter" wrote:
Then you want a 'managed conversion' which will mean the change from Highway
to ADSL will be done (and if ADSL is unusable, you're switched back the same
day - though from the comments of late, BT will do all in their power to get
things going nowadays...) A while back there was a list of ISPs which were
happy to handle managed conversions, but it was in the autumn of 2002 IIRC.
There's a fee for conversion, but I don't know if that is payable extra to a
setup fee for ADSL. You might want to first look for ISPs doing free setup,
then see which are able to handle Highway -> ADSL afterwards. Peter M.
--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.
- Posted by Bob Eager on September 7th, 2004
On Tue, 7 Sep 2004 20:28:00 UTC, poster <us-mail@rocketmail.com> wrote:
No, he wants to keep the Highway and get a new line.
So I guess he wants a 'combined install new line and ADSL' package,
which a few ISPs can provide.
--
Bob Eager
begin a new life...dump Windows!
- Posted by ronny on September 7th, 2004
"Peter" <peter.mason@virgin.net> wrote in message
news:2q6h7tFrjc5fU1@uni-berlin.de...
If you go with BT they will come and test your line prior to fitting adsl,
if adsl does not work they will re-install your ISDN, dont worry about it 
Plus net also have this in there terms
ISDN (all types )
Integrated Services Digital Network - A digital telephone service that
provides slightly faster connectivity than the analogue telephone system
that is required for Broadband ADSL. While an ISDN line cannot support
Broadband ADSL it is now possible to have it exchanged for an Broadband ADSL
enabled analogue line as part of the sign-up process.
Solution: We will arrange to have your current ISDN line converted to
broadband Broadband ADSL, and the cost for conversion will be charged
through your regular BT telephone bill. If your line cannot support
Broadband ADSL, your ISDN connection is reinstalled free of charge.
Conversion to Broadband ADSL: £50:00 inc VAT (paid separately to BT)
Activation of Broadband ADSL from an ISDN conversion will take approximately
15 working days from the point of signup.
Try www.plus.net there a good ISP
Ronny
- Posted by ronny on September 7th, 2004
Ahh I read wrong, you already have your "pair" of telephone lines tied up
surely? with the ISDN.
You would need a whole new cable lay to have a new line in and keep ISDN
whcih seems pointless to me?
Contact BT and ask them I spose
Ronny
- Posted by Bob Eager on September 7th, 2004
On Tue, 7 Sep 2004 20:34:32 UTC, "ronny" <ronny@ron.com> wrote:
From the original post:
"I currently do not have a BT PSTN line. I have a home highway line
which I
want to keep.....
.....What I want to do is order ADSL on a new circuit from BT."
--
Bob Eager
begin a new life...dump Windows!
- Posted by Sunil Sood on September 7th, 2004
"ronny" <ronny@ron.com> wrote in message
news:y_o%c.2581$DW7.26436630@news-text.cableinet.net
ISDN only uses one pair - most people have more than one in the BT cable.
Regards
Sunil
- Posted by Bob Eager on September 7th, 2004
On Tue, 7 Sep 2004 20:37:50 UTC, "ronny" <ronny@ron.com> wrote:
Well, one pair of wires. There's probably another pair (at least) in the
drop cable.
Not necessarily.
I have a PSTN line for ADSL, and ISDN for normal household use as well
as backup for the ADSL. Of course the drop wire is the obvious single
point of failure, but last time that failed it was only one of the pairs
(and was fixed within 90 minutes).
--
Bob Eager
begin a new life...dump Windows!
- Posted by Sunil Sood on September 7th, 2004
"Peter" <peter.mason@virgin.net> wrote in message
news:2q6h7tFrjc5fU1@uni-berlin.de
BT used to offer the option that you could order a line and specify that it
must be suitable for ADSL/broadband - if it wasn't they would uninstall it
and refund your installation charge. I am not sure if they still offer that
option.
If not:
You can either order your new line via an ISP (some like BT's ISP's and A&A
offer this) - that also means your new line will be enabled for ADSL the
same day by BT Wholesale - or you can just order your new line like normal
and then order ADSL on it afterwards.
Given BT's new line limits its very unlikely that you won't get 512K ADSL.
However, in the unlikely circumstance they cannot - you can cancel the 12
month contract by paying a small fee (£18 if cancelled in the 1st 9
months) - its listed at
http://www.serviceview.bt.com/list/c....boo/00023.htm)
though you would lose the installation fee..
As others have mentioned, if you wanted to change your ISDN to ADSL line
instead, BT Wholesale offer a "managed conversion" option
Regards
Sunil
- Posted by Beck on September 7th, 2004
"Bob Eager" <rde42@spamcop.net> wrote in message
news:176uZD2KcidF-pn2-z6U0OTcS3bwx@rikki.tavi.co.uk...
Its amazing that most of us misread his statement :-)
Anyway wasn't there a new scheme where if you order a new line for the purposes
of broadband, if it fails the broadband test they will remove the line or
something?
- Posted by Bob Eager on September 7th, 2004
On Tue, 7 Sep 2004 21:05:15 UTC, "Beck" <becksgames@removegmail.com>
wrote:
Yes, I mentioned that in my first reply to the thread...
"So I guess he wants a 'combined install new line and ADSL' package,
which a few ISPs can provide."
--
Bob Eager
begin a new life...dump Windows!
- Posted by Michael Chare on September 7th, 2004
--
Michael Chare
"Kráftéé" <kraftee@spammersbeware.kraftee.plus.com> wrote in message
news:413e1521$0$66578$ed2619ec@ptn-nntp-reader02.plus.net...
The only ISP that I know of that will accept a combined order for new line +
ADSL is Andrews and Arnold.
I did place an order with them, the BT response was that a suitable line could
not be provided (pre what the Americans would call nine-six)
It is just possible that BT themselves will accept a combined order. I did not
try them.
One strategy might be to order ADSL on you ISDN line, then if it works order an
new ISDN line.
Michael Chare
- Posted by Kráftéé on September 7th, 2004
Bob Eager wrote:
But you were only echoing what I had already poste 20 minutes before you so
ner.... :-)
- Posted by Bob Eager on September 7th, 2004
On Tue, 7 Sep 2004 22:04:41 UTC, "Kráftéé"
<kraftee@spammersbeware.kraftee.plus.com> wrote:
Ah, but I downloaded that reply in the same batch where I uploaded
mine...
--
Bob Eager
begin a new life...dump Windows!
- Posted by Kráftéé on September 7th, 2004
Bob Eager wrote:
touché
- Posted by poster on September 8th, 2004
On 7 Sep 2004 in uk.telecom.broadband, "Bob Eager" wrote:
Indeed. My mistake.
- Posted by Sunil Sood on September 8th, 2004
"Michael Chare" <Michael_Chare@deletethis.btinternet.com> wrote in
message news:chlann$a2h$1@hercules.btinternet.com
If you still want an ADSL line - its very likely you will get it now if you
reapply.
Regards
Sunil
- Posted by Michael Chare on September 8th, 2004
"Sunil Sood" <news@soods.freeserve.co.uk> wrote in message
news:2q6v3nFs7giqU1@uni-berlin.de...
Thanks.
Order placed last Monday just afrer 9.am. Looks like it is progressing OK so I
am keeping my fingers crossed.
Michael Chare