- Netgear dg834 suddenly stopped working!
- Posted by Sarah on January 11th, 2005
Hi,
I'm hoping someone here might be able to help. I have a netgear dg834
and it has been working fine for months, I have not made any changes
to my phoneline or connection with my isp. I have no problem making a
connection when i use a cable modem. However when I go back and plug
in the router, (with built in modem) I cannot connect. When I check
the status of the router on it's configuration page i see that it
permenantly has a status of connecting. The router is not beeing
assigned an IP address from my ISP. Any ideas or suggestions much
appreciated.
Sarah
- Posted by kraftee on January 11th, 2005
Sarah wrote:
You could always try power cycling the unit & if that doesn't work a
complete reset to factiry defaults (small nole in back of unit)...
Other than that you have chacked your cabling haven't you....
- Posted by wooosh on January 11th, 2005
I had this problem and the modem side was doing nothing at all. I tried the
factory reset on the back of the router and this still didn't work.
I rang Netgear support who talked me through an extended factory reset which
involved multiple pushes of the reset button and power cycling.
Unfortunately I cannot remember the exact sequence.
Give the support line a call on 0870-112-1206 and they can talk you through
it.
Reagrds
- Posted by It's Me on January 11th, 2005
Something wrong with your statements?
Cable modem and an ADSL router is never going to work.
Cable is not ADSL.
"Sarah" <smbrowne@gmail.com> wrote in message
news:97410f7a.0501110636.76298ceb@posting.google.c om...
- Posted by smbrowne@gmail.com on January 12th, 2005
It's Me wrote:
- Posted by smbrowne@gmail.com on January 12th, 2005
I guess that post didn't work quite right :$
Yeah i got myself mixed up reading too many solutions to problems, it's
not a cable modem, it's the modem provided by my isp for the adsl line.
As for the other suggestions, I've tried power cycling (in fact in the
past i've had to do this regularly!) I've tried reseting the factory
settings - though the problem hasn't occurred from a change in setting
so that didn't work either.
I've tried the router at the main socket, I've tried the router with
different cables, and micro-filters.
I borrowed my brother's router and it get's a connection (it's the same
model with wireless capabilities)
Any other suggestions would be much appreciated
Sarah
- Posted by It's Me on January 13th, 2005
Has your model got the latest firmware?
If it has, I think what I would do is uninstall everything related to the
router, reboot and reiinstall drivers.
Have you tried the router on your friends computer?
If it fails that maybe it is broken.
<smbrowne@gmail.com> wrote in message
news:1105572405.431443.133680@f14g2000cwb.googlegr oups.com...
- Posted by Clive Page on January 16th, 2005
In message <97410f7a.0501110636.76298ceb@posting.google.com>, Sarah
<smbrowne@gmail.com> writes
Can't help, but have a very similar problem. Owned a DG834G for almost
exactly a year. Very unreliable for the first few months, then they
released firmware V1.05.00, after which it was fine. Yesterday the
wireless links failed to work when I switched on; tested it with two
different laptops, no signal (and the led on the front is on steadily,
not blinking). I've tried power cycling, rebooting, reloading the
firmware, disabling and re-enabling the wireless options, all to no
avail. Then yesterday evening it started working again, suddenly. Now
today the wireless links are dead again. Nothing has changed - it's
just suddenly got unreliable.
I've emailed Netgear support line to ask for help, but of course have
had no reply at all.
--
Clive Page
- Posted by Jeff Gaines on January 17th, 2005
On 16/01/2005 Clive Page wrote:
[snipped]
I wonder if you're getting interference on the channel you are using?
Perhaps somebody nearby has just bought some kit that uses the same
range (e.g. another wireless router, DECT 'phone?).
I have similar problems with a Linksys WAG54G (on XP), it runs fine
then just stops. I spend half an hour fiddling and it starts again.
I have switched channels which sometimes helps. We could probably do
with some input from radio amateurs who can advise on propagation.
--
Jeff Gaines
Posted with XanaNews 1.17.1.2
- Posted by kraftee on January 17th, 2005
Jeff Gaines wrote:
If you were getting interferrence from other wifi products you may see them
if you do a search/scan from the computer you are wirelessly connecting to..
Having said the I have got a wireless connection to 2 pieces of kit, a
wireless/radio keyboard & mouse, a DECT phone system in my house (not to
mention the GSM link & mobile phone calls being used)& next door (literally
the other side of a wall) have set up a wireless link & also have a DECT
phone system & I have very few problems with my wifi link whilst net doors
problems are all caused by the number of thick walls between the 2 links
causing a low signal but it still works (even better now they've gone out &
bought a remote ariel for the card).....
So the radio spectrum is a little bit congested in my immediate area (I can
even pick up the local college's SSID beacons when that is turned on) but
I've never had any problems other than those caused by fat fingers (setting
up on the incorrect channel, putting the incorrect key in etc).
It is most probably a hardware issue but trying to get any support/proving
it.......well best of luck, not unless you live somewhere near Nottingham as
I do know of someone who has a surplus of wifi routers.......
- Posted by Clive Page on January 17th, 2005
In message <41ebe45e$0$31803$ed2619ec@ptn-nntp-reader02.plus.net>,
kraftee <kraftee@spamoff&.die.com.invalid> writes
Thanks both for your suggestions. I searched for other signals on the
laptop, but nothing at all (and I'm pretty sure the nearer neighbours
aren't computer-literate) and also put the laptop right next to the
router - no signal at all. There are no DECT phones or other sources of
RF around that I'm aware of. Also I tried changing channels without any
results.
The fault is now intermittent - sometimes router comes up with wireless
working, other times it does not. It *could* be external interference,
but it seems unlikely. I note also the number of problems that other
people have reported with this brand of kit. The manual says there's a
two year guarantee - I guess I'm about to find out if that means
anything useful or not.
--
Clive Page
- Posted by Clive Page on January 20th, 2005
I suspect it *is* interference - once got a faint trace of another base
station detectable on my laptop. So I've changed to another channel,
and things seem to be working again at present.
If it *was* interference it is surprising, as the link did not work even
when my laptop was within a few inches of the base station, and when no
other signal was detectable. I'd have thought that even if there was
another base station in a neighbour's house, the signal would have been
thousands of times weaker (based on the inverse square law), and would
not have caused a problem. But apparently not.
--
Clive Page