Tech Support > Computers & Technology > Internet & Broadband > Netgear DG834G and BT
Netgear DG834G and BT
Posted by Bob Phillips on January 26th, 2007


Hi,

A friend of mine has just bought the above router and she uses BT as her
ISP. She has been struggling to set it up, so I am going up to help her
shortly.

Any particular gotcha's you know of with this modem and BT. I personally use
BT, but I understand that Bt's offering is not vanilla, and so may need some
particular configuration.

TIA

Bob


Posted by Bob Neugen on January 26th, 2007



"Bob Phillips" <bob.NGs@xxxx.com> wrote in message
news:bMudnVLzPtC5jifYRVnyvwA@pipex.net...

Have they stated selling Ice Cream as a sideline to their diminishing
business?
I prefer raspberry or strawberry myself. Never been fond of vanilla.

Oh the Netgear, yes just stick it on and go to 192.168.0.1, choose
automatically detect settings and you will be connected. Job done.








Posted by kraftee on January 26th, 2007


Bob Neugen wrote:
You forgot the 'make a cup of tea & then it will be done' ;-)



Posted by Jason on January 26th, 2007



"Bob Phillips" <bob.NGs@xxxx.com> wrote in message
news:bMudnVLzPtC5jifYRVnyvwA@pipex.net...
easy to use. compared to how it was years ago, the netgear is simple. All
she has to do is read what is on the screen and answer questions. It does
it all for her.
What she might be getting mixed up with and blaming the router for is not
knowing how to set the computer up.
When you call, put the CD in and tell her to show you what she put. reset
the router first. With the instructions supplied a child could have it
working within minutes.



Posted by Jason on January 26th, 2007



"Anthony R. Gold" <not-for-mail@ahjg.co.uk> wrote in message
news:k7gkr25mnesvou1la6394s2pl7r8ja5t9m@4ax.com...
If it works as it is, there is no ned to upgrade! You sometimes cause more
problems. People try to upgrade via the PC through a wireless connection
and bugger it up.



Posted by Martin Underwood on January 26th, 2007



"Anthony R. Gold" <not-for-mail@ahjg.co.uk> wrote in message
newsctkr29r0853i95s0b7kflivljvja6f8jj@4ax.com...
I'd be wary about upgrading over wireless in case there was a glitch and the
PC lost contact briefly with the router. Although it will probably work
perfectly, with something like a firmware update, where a glitch can totally
knacker the BIOS, I'd play it safe and use an Ethernet link - just in
case...

Have Netgear fixed the date error in the log file emails? Certainly my
DG834GT has been one month ahead of real time (in November it claimed that
the month was December; in December the date field was totally missing) ever
since I upgraded it from the firmware that it came with (which had other
date errors) to each of the more recent ones as it was released. I'll check
to see if there's an even newer one than the one that I've got, but I
suspect that the bug is still there. Is this the same bug that you are
referring to on the DG834G V2/V3?

I agree that the Netgear DG834 range is one of the easiest routers to set up
and to administer afterwards: not only does it have a wizard which
determines the ADSL parameters (encapsulation, VPI/VCI, modulation)
automatically, but if after that it fails to connect or starts
disconnecting, there's a log to tell you why (eg LCP has gone down or CHAP
authentication has failed) and it has line speed, attenuation and noise
margin figures all in one place. You need to consider not only how easy it
is to set up but also how easy it is for the customer to tell you why it's
failed subsequently, maybe by telephone, you you can (hopefully) diagnose
and fix.



Posted by Bob Phillips on January 27th, 2007


Well I certainly won't bother asking questions is this NG again. I asked a
straight-forward question about the vagaries of BT's ISP offering, and all I
got was smart-ass rubbish, some guy mouthing off at some other response, or
verbal jerking on the technicalities of the firmware. Nobody read the
question and tried to address it, if there are no vagaries, a simple no was
all that was needed. But you were all intent in showing off.

Thanks for nothing guys.


"Bob Phillips" <bob.NGs@xxxx.com> wrote in message
news:bMudnVLzPtC5jifYRVnyvwA@pipex.net...


Posted by Harry on January 27th, 2007



"Bob Phillips" <bob.NGs@xxxx.com> wrote in message
news:JMqdnauDMccHNSfYRVnyuQA@pipex.net...
automatically detect settings and you will be connected. Job done
plus user name and password
What more do you need?
Dont be an asshole, when people try to help out!!!



Posted by NoNeedToKnow on January 27th, 2007


On 27 Jan 2007, "Bob Phillips" <bob.NGs@xxxx.com> wrote:

This is Usenet - sometime in the future you might reconsider your views
on the extra and perhaps unwanted (at the time) information, as it may
be very useful as background (or even important) information then...

--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on Usenet and in e-mail?

Posted by Martin Underwood on January 27th, 2007



"Anthony R. Gold" <not-for-mail@ahjg.co.uk> wrote in message
news:ci6lr21nnckamgfqr5gudgshqdkm9uomoh@4ax.com...
From memory (and I can't be arsed to fire up my main PC which has the log
file emails on it!) the problem occurs towards the end of the year - I think
it goes straight from 30 September 200x to 1 November 200x - not so much "I
don't like Mondays" as "I don't like Octobers" ;-)

This is a bugger because I usually sort mail in Outlook Express by sent date
rather than received date, which has the annoying side-efect that Netgera
log mail gets mis-sorted on the stupid date that the router puts in the
header rather than on the timestamp added by the final mail server in the
chain. Normally it's more useful to know when the sender posted the email
rather than the time when it finally arrived at me, but this is an
exception. Shame that OE doesn't allow different mail folders to be sorted
on different criteria.



Posted by John on January 27th, 2007


Bob, more then once I have found DG834 to be defective. So if it is taking
time despite doing the obvious just return it and get another one.

"Bob Phillips" <bob.NGs@xxxx.com> wrote in message
news:bMudnVLzPtC5jifYRVnyvwA@pipex.net...


Posted by Andrew Sayers on January 27th, 2007


"Harry" <harry@nospam.demon.co.uk> wrote:

<snip>

Indeed. I wonder what his problem is? Ah well, never mind, he's a top poster too so
I suppose that explains his lack of clue.


--

Andrew Sayers

Posted by Gaz on January 27th, 2007


Anthony R. Gold wrote:

With *this* router they are, with many many other kinds of router though,
not often the case. Installed one today, as usual, a nice breeze, with good
strong wireless coverage, working reliably on a line with 63db attenuation
and 7.5 lineloss....

I have another to install on monday, and I'm pretty confident that will be
good to...

Gaz



Posted by Gaz on January 27th, 2007


John wrote:
But still amongst the only reliably home use adsl routers on the market.

Gaz



Posted by Martin Underwood on January 27th, 2007


"Gaz" <gazter@msn.com> wrote in message
news:521ej9F1lmcuvU1@mid.individual.net...
I had a DG843GT go spectacularly wrong on me the other day. Brand new
product, straight out of the box. Worked fine when I set it up but the
following day the customer was reporting no internet access. I thought I'd
cocked up a setting somewhere but it turned out to be the router itself
going mental.

Every so often (random times, between 1 and 10 minutes apart) the power
light went out, all four Ethernet lights came on permanently (though only
one PC was plugged in) and then the internet ("i" in a circle) light flashed
orange and then green. The router was evidently rebooting spontaneously.

I t happened even with no Ethernet plugged in and with no ADSL plugged in.
No sign of the box overheating. Good solid mains - no detectable glitches
when I connected the DC output of the PSU to a testmeter.

The customer's going to return it and replace it with a DG834PN to take
advantage of the MIMO technology since his coverage at present doesn't quite
reach across all three floors of his house. I'd like him to have put the
router on the middle floor to get maximum coverage, but he only had phone
sockets on the ground and second floors.


However this is the only DG834x of the 30 or so that I've installed which
mis-behaved.



Posted by Gaz on January 27th, 2007


Martin Underwood wrote:
I havent heard positive comments on the mimo version, I presume everything
else about the router is the same..... Anyone tested the coverage?? (I have
found the dg834g to have pretty good reliable coverage)...

Gaz



Posted by Martin Underwood on January 27th, 2007


"Gaz" <gazter@msn.com> wrote in message
news:521sfpF1m77qpU1@mid.individual.net...
I'd like to have a DG834G and a DG834PN and be able to test their coverage
side by side. I tend to recommend the PN for customers who live in older
houses with masonery rather than plasterboard internal walls, but that's
based on the marketing information about the increased coverage rather than
on actual recommendation from someone who's tried both.

In terms of the web interface, the two routers are virtually identical. The
only difference seems to be that the PN has an extra menu item for
controlling the naff blue LEDs on top of the box!



Posted by Gaz on January 27th, 2007


Anthony R. Gold wrote:
Well, by 'side by side', i think he means trying one, and then trying the
other in the same location, both dont have to be switched on at the same
time....


I too would like such a comparison to know if it is worth the extra
pounds....

Gaz



Posted by Martin Underwood on January 28th, 2007



"Gaz" <gazter@msn.com> wrote in message
news:5226q0F1mhhccU1@mid.individual.net...
Yes, I didn't mean that they had to be switched on simultaneously. Even if
they were on widely-spaced channels, I imagine that they could interfere
with each other so I'd never know whether the coverage of each was typical.

By the way, don't buy Linksys (in my experience). Before I could post this
message, I've just had to power-cycle my parents' Linksys access point yet
again because it went into a no-signal state. And I've had four customers
who've had to replace their Linksys WAG54G or their flat square one-port
router (sorry, not sure what this one's model number is). Typical symptoms
include intermittent wild fluctuations in wireless signal strength or
locking-up of the whole router. Sometimes power-cycling works; sometimes the
failure is permanent. The other day, a Linksys AP died before my very eyes:
one minute the lights were on and it was communicating, the next minute the
lights had gone out and it was stone dead. The PSU was giving the correct
voltage so it was the AP itself that had died.



Posted by Phil Thompson on January 28th, 2007


On Sat, 27 Jan 2007 22:40:47 -0000, "Martin Underwood" <a@b> wrote:

Netgear and other's shit in that particular nest as far as I'm
concerned when claiming that 802.11g had greater range than 802.11b,
something that the product specs demonstrate is absolutely not the
case.

When the standards iteration has converged at a common interoperable
protocol it may be worth a look but meantime I'll stick with using £35
Buffalo kit in WDS repeater mode where necessary.


Phil


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