I'm moving in to a new property next week and trying to arrange
telephone and broadband connections.

The property is brand new (as in, not finished until the day before I'm
due to move in!) but is located on a street that is serviced by NTL.

Now, not knowing much about how the cable infrastructure works, are NTL
likely to be able to bring cable into the building with ease?

Tried asking NTL, but they couldn't give me an answer because everyone
that would know had gone home apparently. But if theres a decent chance
of it happening, I'll hold off and wait to see if they accept my online
order. If it's unlikely, I'll go ahead and order through BT.

"silstorm" <go@way.spam> wrote in message
news:drllrh$jo6$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
Well, if there is a green cabinet in the street there's a 90% chance they
will somehow get you involved, but it would depend on the uptake of their
services etc.

You say 'property', but not what type of property. Flat or house? If it was
flats, owned flats and not letted, then you could casually bring the topic
up and get some naems and addresses to produce to NTL to say 'hey, we want
ntl, and htere's a green cabinet' - but it's not uncommon not to be able to
get NTL even if there is a cabinet there, they wont dig up the road to take
lines to the flats from the green box unless it's in their interest. Your
custom is of interest, but I'm sure they mentioned recently that they were
abandoning plans to expand their existing network, including roadworks, to
concentrate on current broadband (and other service) uptake, and to keep
customers.

I would call tomorrow morning some-time if you get the chance, use
http://www.saynoto0870.com if you want another number that isn't
extortionate to call, 0800 052 2000 should be okay however.

"silstorm" <go@way.spam> wrote in message
news:drllrh$jo6$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
Depends where in the country you are .

Did the address exist prior to the new build? If it did, you may want to
forget to mention that it's new build.

If it's a brand new address, you'll need to speak to someone who knows how
to create a DAF (Database Amendment Form) to get the new address added to
their system.

Either way, if you succeed in placing an order, if the property doesn't have
a "swept-t" or "cat flap" outside in the pavement, the install engineer
won't complete the job & will either:
#1. cancel the order
#2. send your order to whoever to survey the install - they will then either
cancel the job, or arrange for the necessary pavement work to be done.

If you place an order & don't get installed, make sure you cancel the DD, as
billing don't always get told, for some reason!

0800800150 is BT's number. :-)

Taylor wrote:

I'm 95% sure there is a green cabinet at the end of the street (5 small
terraced properies between the new building and the cabinet).

It's an apartment block, albeit with only 10 apartments. It's basically
been constructed at the bottom of the road, like so;

---
| |
| |

(the --- is the new block)

Thanks, have placed an online order anyway so no doubt will get a call
from them tomorrow when they can't find the address on the system anyway.

silstorm wrote:
If it's new build it is doubtful whether NTL will be willing to
provide service. There are whole estates in this part of the world
where they have put in all the duct work & boxes in but still wont
provide. I've also known new build properties on cabled streets to be
turned down. Think it will depend on the phase of the moon & whether
the person you talk to/deals with your online application is that
bothered as to whether you actually manage to get service from them or
not...

Best of luck...

silstorm wrote:

well, I'm in a new build too. They tend to build the wires in to the
property, if you see what I mean. There's a Sky dish on my roof, and I
have a point to plug a box in in the lounge. I live in an NTL cabled
area, but NTL was not supplied to the house. In fact, when the early
part of my street was developed, NTL cabled it. The new builds that were
built on what was a field, were never cabled for some reason I'm yet to
determine. I've now got to put up with more expensive and a tenth of the
speed, BT broadband.

"silstorm" <go@way.spam> wrote in message
news:drlne5$pfh$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
NTL used to be keen to provide cable to everyone and would cable up to new
build [flats] and provision. Now they charge the developer.

OTOH BT bring cable into the building, provision wire & sockets etc., and
pay the developer approx. £70 per dwelling to install*. Guess which the
developer will have put in.


* BT get this back by charging the first occupier £100 to install a line.

"silstorm" <go@way.spam> wrote in message
news:drllrh$jo6$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
Ask NTL and they *WILL* tell you, or alternatively send a picture of your
house and the road. How would you expect anyone to tell you on here? NTL
will do a site survey and this is all explained clearly on the site when and
if you order. They will also give the information should you care to phone
and make the effort!
They use a big drill to put the cable through the wall.

john wrote:
Bet mine's bigger ;-p

john wrote:

Yes, I know they *will*, they just couldn't at the time I called (which
was quite clearly explained in my original message).

If you read it again, I wasn't asking people to tell me whether they
could - I was trying to guage an idea from people's own experiences as
to whether it was going to be likely, based on the circumstances.

On Mon, 30 Jan 2006 18:28:01 +0000 (UTC), in uk.telecom.broadband ,
silstorm <go@way.spam> wrote:

If the street is already cabled, they'll do it, otherwise forget it.
Check with the neighbours and look for green ntl cabinets or pavement
covers.
Mark McIntyre
--

"silstorm" <go@way.spam> wrote in message
news:drllrh$jo6$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
We moved into a new house last year and the area is serviced by NTL . There
is a box at the end of our street but when I rang NTL to ask about if they
could connect us they said no and they had no plans to extend their network
in the near future. I'm gutted because the TV was excellent in our old house
compared to the trouble we had with SKY.

I even asked if they would do it if we paid the costs to dig up the steet
but it was still a no!

Mark wrote:
It;s not the costs of the actual work it's the amount of bloody
insurance you have to take out which is the killer...

"Mark" <markincambs@yahoo.co.uk> wrote in message
news:br2vt1p1p83qfvf92crjt1kbmo4r5053av@4ax.com...
The charged cost is high, but OK, however the actual cost to the contractor
can be huge. In one ridiculous case I partly dealt with the ??? board's
contractor

Misread the street plan and dug across a large piazza to a major road
instead of to the original road under the piazza just in front of the
building.

Dug up the A road without authorisation, causing major traffic disruption
(Mr. Plod involved).

Struck a gas main.

Dug another major [unnecessary] trench in another direction.

Allowed their spoil to block drains in the piazza.

Generally ruined a fancy paving layout in the piazza, and lost / buried some
of the special order paving slabs.

Left their trench[es] open for months (partly due to gas strike),
interfering with the council putting up an Xmas tree, and resulting in at
least two claims from pedestrians who fell into their excavation etc.

The council then refused to allow them to do the reinstatement, and instead
did it themselves at a charge several times what the contractors were
getting for the hole in the first place.

On Tue, 31 Jan 2006 16:11:14 +0000, Mark <markincambs@yahoo.co.uk>
wrote:


Indeed - my company had 7km of duct laid a few years ago and the cost
brought tears to my eyes.

--
Peter

"Mark McIntyre" <markmcintyre@spamcop.net> wrote in message
news:ii7tt1lbbciqqgcj1bm7g1o5rsstea1mmj@4ax.com...
If there's a green cabinet, there also has to be those 'pavement covers',
which look like mini-square stanks, only a few inches across in size. They
wont dig those stanks to your house, it's basically a small pipe under the
ground to get the cabling to the front of your house, in case you want their
services, in which case they can extend it by ruining your garden :-)

As you don't have those stanks (surely...), you wont be able to get NTL.
Boo!