I have ordered broadband from freedom2surf and was given an activation
date of 17 December. (my exchange was only enabled 10 December)
Yesterday I got a call from an engineer at the local exchange saying my
number would be enabled in a few days. So I went out and bought a
router/modem with ethernet and usb connections (Binatone adsl 2000).

Today I got another call from the engineer saying I was activated. So I
contacted f2s and asked if they could activate me. They replied that
17th was the activation date they had but if everything worked when I
plugged in then they wouldn't have a problem with me connecting right away.

Anyway, to cut a long story short ..it don't work.

Here is what I have checked/ascertained.

All connections are ok, as are settings...as far as my knowledge goes.

Modem dsl light blinks at a constant rate...handbook says it is trying
to establish a connection.

Diagnostics tells me adsl synchronization failed

I have tried logging on using "bt_test@startup_domain" which doesn't
connect.

So, while I am quite computer savvy, I am not network savvy. Does this mean:

The local exchange hasn't activated me and I should be calling the bloke
back and telling him?

or

f2s having activated me yet?

or

The modem is faulty?

Any insights would be most welcome.

Thanks

I`m no expert, but this sounds to me like your line has NOT been
activated - the modem will sync whether you have an account you can use
or not, as far as I know :-}

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On Fri, 12 Dec 2003 23:29:23 +0000, Michael wrote:

I have one those, great little device. AS the other poster said it looks
like your not activated yet. My ADSL 2000 takes about 45secs to sync
approx.

Dave

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On 13 Dec 2003, Colin Wilson <void@btinternet.com> wrote:

When a friend's line had been enabled, I put a router on for the
extra dignostics and the ISP quickly concluded that there was a
DACS on the line. Took BT around 10 days to remove it, but as
you can imagine all was fine from then on. Eclipse then used
the actual date of it working as billing date (and presumably
negotiated same with BT as it wasn't suitable for use until
they corrected the situation). Peter M.

Michael wrote:

Not your ISP's problem (unless you'rb bought some sort of all-in-one support
from them).

Have you tried connecting with just the modem/router plugged into the master
socket - NO filters, NO phones?

Can you borrow a router?

--
Paul

"Michael" <mnospam@onbus.ie> wrote in message
news:3fda797a@news.greennet.net...
VPI/VCI settings are 0 and 38 ?

Its set to PPPoA?

Its set to VCMUX ? (if it is, try the other options - they sometimes work)

Regards
Sunil

On 12/12/03 11:29 pm, in article 3fda797a@news.greennet.net, "Michael"
<mnospam@onbus.ie> wrote:

This is the clue - your hardware is installed but your activation date is
the 17th as you say.

Glaringly obvious I would suggest - the line doesn¹t go live until the 17th
!

Just because everyone has finished their work, doesn¹t automatically mean
you get access until the activation date I would suggest ..... Some people
do on occasion, but that¹s your issue imo.

Graham in Melton wrote:
I called BT fault reporting today ans this was their explanation. They
said according to their records there was still outstanding work on the
line and the engineer shouldn't have told me that the line was live.
So....I wouldn't have batted an eyelid until the 17th if the bloke
hadn't called me. Good job I didn't dismantle my satellite broadband yet.

Thanks to everyone for your help.

Michael

"Michael" <mnospam@onbus.ie> wrote in message
news:3fdb3bb6@news.greennet.net...

I disagree - IPStream lines "go live" as soon as BT install the ADSL
equipment on that line - it is only if you have an ISP that doesn't enable
your details on its RADIUS servers etc that you have a problem.

BT Fault reporting won't help you - not even after the 17th

Your contract is with the ISP and you need to go via them if BT have to get
involved + your ISP have already told you that they are happy for you to use
your service if you get connected early.. - though I doubt they will log a
fault against your line until the 17th.

If you line sync's with your exchange, recheck your settings...

Regards
Sunil

On 13/12/2003 "Graham in Melton" opined:-
Once BT have done their bit, the modem will be able to sync (Showtime),
although then you may be waiting for your ISP to activate their end.

'Showtime' will be the first indication that there is ADSL on the line
and then is a good time to start to chase your ISP if they have not
already activated your account.

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In article <mesnews.6bac7d3c.e780b130.10.4578@tiscali.co.uk>, Harry
Bloomfield wrote:
Do they really all say "Showtime"? I'd assumed that was a Draytek oddity,
possibly resulting from a Taiwanese misunderstanding, rather than a
standard modem response. Doesn't seem "technical" enough somehow.

Rod.

Sunil Sood wrote:
I am confused now. Are you saying that if the ISP hasn't enabled the
service on their servers then the modem will not sync with the exchange.
My concept of the service would be that if the number was enabled the
modem would sync but I wouldn't have access to the net until the ISP
enabled me.

A couple of more questions. Does the modem rely on the pc to be on and
an ethernet connection to sync?

Finally among the settings that f2s sent is this one that I can find no
entry for on the modem settings: Modulation method: G.DMT

They also sent dns server settings that I entered under network
connections in Windows.....don't know where I am going to put them under
linux though.

"Michael" <mnospam@onbus.ie> wrote in message
news:3fdb96cc@news.greennet.net...
No - you are right.. I thought that was what I was saying

However, you say that bt_test@startup_domain doesn't work in your case - so
its not an "ISP" issue

No - the router stores the username/password internally - the PC doesn't
have to be on for it to sync.

All you can do is double check your settings (PPPoA, VCI/VPI etc) - I think
the Binatone router uses a common chipset (Connex?) so it should not be too
difficult for you to find a guide online..

Regards
Sunil