- New Services from Pipex
- Posted by zeebop on February 5th, 2006
Hi,
I've just noticed that Pipex have 3 newly named services (I may be behind
the times here)
http://www.solo.pipex.net/
Pipex Start - capped service- £14.99
Pipex Go - 2MB uncapped - £23.99
Pipex Max - 8MB uncapped - £33.99
So as I have been with pipex for over 3 years and am/was on the 1MB £23.99
service I would have thouight I should now get 2MB. Do you? (My router says
it connects at 2MB, although I only get 1MB)
I'd appreciate to hear about anyones experience with their Pipex connection
speed recently.
Thanks
zeebop
- Posted by Chris on February 6th, 2006
zeebop wrote:
My experience was that I could not get the automatic upgrade from 512k to
1Gb (free) as my line "does not support the required speed" and was told
that as the problem lies with the line, no other provider would be able to
do so either. This in spite of living within 800 metres of the excahnge in
Surrey! Was given a price discount but am now waiting an update on the
position as I know of at least one other (Tiscali) user in the same line who
is sitting pretty on a 2Mb connection.
- Posted by Filthy Rich on February 6th, 2006
On Sun, 5 Feb 2006 22:53:02 +0000, zeebop <yeah@um.right> wrote:
I was on the Solo 2000 (2Mb) package at £33.99 a month which was ok as
the company paid the bill. When I saw the new packages at the weekend
I rang up and a very nice guy asked if I'd like to go on a 2Mb package
with 50Gb download per month (he said my average was about 2Gb) for
£21.99. I bit his hand off..... especially as I'm no longer
working for the company.
When we get 8Mb in our area I might upgrade again.
- Posted by zeebop on February 8th, 2006
On Mon, 06 Feb 2006 23:10:24 +0000, Filthy Rich wrote:
Is there a regrade fee?
Bugs me that new customers are offered one service and old customers
another.
- Posted by Filthy Rich on February 9th, 2006
On Wed, 8 Feb 2006 23:13:44 +0000, zeebop <yeah@um.right> wrote:
No upgrade or regrade fee but what annoyed me was that they didn't
email or contact me to say there was a better deal to be had.
If I hadn't noticed the new packages on their website, I reckon I'd
have been paying £33.99 for ever more.
This seems to be typical as I saw a customer of mine who was still
paying £17.99 a month to AOL for 512Mb ! I showed him how to upgrade
(£20 fee) to 2Mb for no extra monthly payment and he was well pleased.
- Posted by Rob on February 10th, 2006
I phoned PIPEX to upgrade to GO, but they said I'd have to do via My PIPEX.
But unfortunately, the changed package sections is unavailable at the
moment.
