"Terry W." <tangoDOTwhiskey@hotmailDOTco.uk> wrote in message
news:Xns98D1F3BFA20CAtango.whiskey@140.99.99.130.. .
The real test will come when your line develops a problem that cannot be
cheaply fixed. My experience of BT in this regard has been terrible - I hope
that you never have to experience the sometimes rude and almost always total
incompetence that I have.

Gareth.

J Clavox wrote:
You're actually getting the full-speed you paid for from ADSL, with a
completely un-limited, un-capped connection with no FUP or AUP? Well, I
think you're the first and only one I've ever heard about. Congratulations!

Of course, I don't actully believe you, but you won't mind about that ;-) )

--
Carl Waring
DigiGuide: http://getdigiguide.com/?p=1&r=1495
DGLite: http://getdigiguide.com/?p=4&r=1495 - FREE!!!

"IPGURU" <IPGURU@nospam.com> wrote in message
news:TF4zh.11807$wP3.3840@newsfe7-gui.ntli.net...
Is this a joke? Seriously I can't tell if you're joking or not.

The example of Virgin Mobile demonstrates that Virgin management is more
than capable of screwing up a perfectly good and once very efficient quality
of customer service: incorrect basic information, a complete lack of
technical support, a less than satisfactory call feature set and some of the
stupidest tubbies I've ever encountered. Instead of developing the virtual
provider's own technical support there's a complete absence of technical
support - calls are I suspect shunted off to T-Mobile to be answered who
knows when.

The Virgin brand was, during the 80s and early 90s, a marketing success but
it's now more rhetoric than reality in terms of quality service - outdated
and backward looking crap by and large. Even the name is capable of
alienating a large part of the middle and older age generation whilst the
younger generation will tend not to have the disposable income to afford
some of the mid range or more expensive Virgin Media packages.

Far from offering more choice the Virgin Media rebranding has been just a
rebranding - coupled with some stupid and adolescent labelling of sometimes
over priced packages as "M, L and XL"! Calling the pimply shit that was NTL
by any other name doesn't change a thing.

Gareth.

"Alex Brown" <alex_brown@blueyonder.co.uk> wrote in message
news:tgjss21urdu6khff95qcbar9eo69a7hvqs@4ax.com...
Yeh, I knew he was talkin about you too.

"Carl Waring" <carl.waring@ntHELlworld.com> wrote in message
news:qFBzh.16790$Da4.4929@newsfe6-gui.ntli.net...
Where did he say any of that?
You don't have to resort to distortin the facts, just to make a post.
There's no credibility when you do, and it just makes you look stewpid.

"Gareth" <hotmail.com@dgareth.spm> wrote in message
news:45cee793$0$22857$db0fefd9@news.zen.co.uk...
And now the Virgin brand is right at the bottom of the ISP ratings list.
Way behind Tesco, and just on top of Orange.

The message <45ced16a$0$22121$db0fefd9@news.zen.co.uk>
from "Gareth" <hotmail.com@dgareth.spm> contains these words:

Took nearly six months for them to fix an crackly line when I had
dial-up. It was so bad it made data traffic largely unsuable for days on
end.

--
Skipweasel
Pay no attention to that man behind the curtain.

"Gonz" <T o p @ S e c r e t . c o m> wrote in message
news:8%Bzh.483$OY.416@newsfe20.lga...
The curious thing is that what was ntlworld - now Virginmedia - also
hosts Tesco, Which, and a couple of others, so if the basic feed is
the same how can there be much difference between them?


--
Woody

harrogate3 at ntlworld dot com

On Thu, 08 Feb 2007 23:16:20 +0000, J Clavox <clavox@btinternet.com>
wrote:

Actually I think that NTL bought virgin mobile and have rights to use
the virgin name. So I am guessing the only difference between the
service we get is that we will now get a bit cooler looking bills and
a few gimicks.

"Gonz" <T o p @ S e c r e t . c o m> wrote in message
news:BYBzh.481$OY.49@newsfe20.lga...
Lol !!
You really couldnt make it up.

"Gizmo." <spammers@suck.die> wrote in message
news1Ezh.23795$7A2.9803@newsfe12.ams...
I know... he's stewpid enuff )

"harrogate3" <harrogate3@ntlworld.com> wrote in message
news:ELCzh.16814$Da4.24@newsfe6-gui.ntli.net...
ADSL v Cable.

Gonz wrote:
Right at the bottom and on top of Orange...
FX> me strokes imaginary beard

On 11 Feb 2007, "Phil L" <neverchecked@hotmail.com> wrote:

think about ratings in bands, with a group clustered at the bottom then!

Certainly dslzoneuk.net has some colour bands and while some ISPs may be
deservedly in high or low positions, some results seem quite strange.

--
www.netdimes.org - mapping the internet.
Join team UK-24x7 (position 135) Let's beat "Italy" :->

Change to DSL Max the way I did: switch ISP <http://www.dslmax.info/>

"Gonz" <T o p @ S e c r e t . c o m> wrote in message
news:3sFzh.66417$5q6.37556@newsfe17.lga...
Cable will always be better than ADSL.


--
Woody

harrogate3 at ntlworld dot com

"harrogate3" <harrogate3@ntlworld.com> wrote in message
news:VbKzh.12091$OK6.8766@newsfe4-win.ntli.net...
In theory, yes.
But along came BE*

Guy King wrote:
answer when we tried to report it and we never used it anyway....

--
Rod

"Rod" <polygonum@ntlworld.com> wrote in message
news:539l0tF1s03mhU1@mid.individual.net...
You must live in the wrong area.

When I complained of intermittent picture freezing they came within 24
hours, changed the box, and when that didn't cure it came back within
2 days and replaced the feed cable from the local distribution box to
my house.

The fact that they replaced like with like (the first time) because
they hadn't been told it needed thicker cable didn't come into it. Nor
did the fact that the signal was then too high and the tech had to fit
an attenuator!!


--
Woody

harrogate3 at ntlworld dot com

Hi

I have inserted my comments inline.

On Feb 8, 9:40 pm, "alexander.keys1" <alexander.ke...@ntlworld.com>
wrote:
Nothing has changed in the infrastructure since the rebrand so it is
more likely to be a problem with your PC

There is no chance of this being caused by your ISP.

Probably being caused by whatever is causing your problem above.

Again, nothing to do with your ISP.

Again, related to your problem above. You don't have to use the
webmail - it's optional. There is nothing stopping you from continuing
to use your existing outlook settings (apart from whatever problem it
is you have with your PC)

Changing to BT won't fix your broken computer. I suspect you either
have a virus, an infestation of spyware, or some other problem with
your hardware.

Just call customer services and asked for a phonebook entry...

Just call customer services and have it switched on...

They won't really be able to help you anyway. You need to get to the
bottom of the problems with your computer. Try visiting www.chetnet.co.uk
- there are some very helpful people on there including a few guys who
will help you run a scan of your computer and identify any malicious
software on there.

Regards,

Steve

Gonz wrote:
Fair enough. He said ".. At least I am getting what I am paying for now" so
I took that to mean that he was not getting what he paid for before and
extrapolated from there.

I should have asked him to qualify his statement. If he will do so now, I'll
comment again when the facts are in.



--
Carl Waring
DigiGuide: http://getdigiguide.com/?p=1&r=1495
DGLite: http://getdigiguide.com/?p=4&r=1495 - FREE!!!