Tech Support > Computers & Technology > Internet & Broadband > NTL woes.
NTL woes.
Posted by Bulla on September 29th, 2003


Anyone else having problems with certain webpages no resolving ? I can type
in a site and I get page cannot be displayed, but at work they work fine.


Posted by Zane Wilson on September 29th, 2003


In article <1gsmkossglky9$.1901mguojv1en$.dlg@40tude.net>,
phoenix <phoenix@fakeaddress.net> wrote:
Not especially useful, as the ntl: web proxies use the same DNS servers,
so after your PC's looked up the IP address from the FQDN and makes the
port 80 connection, it's intercepted by the web proxies and looked up
again -- where it will fail.

Bypassing ntl's DNS servers is only useful for non-HTTP traffic.

More likely to work is to explicitly set a web proxy in the browser.

Zane.

Posted by Kraftee on September 29th, 2003


"Zane Wilson" <abuse@DO_NOT_SEND_UCEwilson.st> wrote in message
news:uril41-lt7.ln1@news.wilson.st...
Not quite correct as if you stipulate which server to use (in your
connection properties) you can effectively sidestep the one NTL tries
to fob you off with..

Yes it does work...



Posted by JPD on September 29th, 2003


goto http://www.nthellworld.com/

JPD

"Bulla" <a@a.com> wrote in message
news:Zj2dnbV-WL9baeqiU-KYhA@giganews.com...

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.521 / Virus Database: 319 - Release Date: 23/09/03



Posted by Raistlin on September 29th, 2003



"Bulla" <a@a.com> wrote in message
news:Zj2dnbV-WL9baeqiU-KYhA@giganews.com...
Try the advice here
http://homepage.ntlworld.com/robin.d...trancache.html about
explicitly setting your web proxy as this is likely to be the problem.
There are a large number of NTL users currently experiencing the same
problems you are having and in the majority of cases the instructions
contained on this page will resolve it.

Raist.




Posted by Zane Wilson on September 29th, 2003


In article <NLZdb.2753$QH3.1369@newsfep4-winn.server.ntli.net>,
Kraftee <kraftee@bogoffspammer.ntlworld.com> wrote:
Yes I know - that's exactly what I said! (see above). Been there, done
that since October 1999. Many is the time I've cursed not keeping a copy
of Robin Walker's proxy list handy for the odd occasion when my
transparent one plays up. Then I have to try to remember the format of the
FQDNs for the proxies.

Using a non-ntl: dns but still using their transparent proxy won't work if
ntl:'s dns is broken, after the successful non-ntl: dns lookup your
browser does the request will be intercepted by the transparent proxy, and
because the transparent proxy will then nslookup, which will fail. Setting
an explicit proxy will cause the browser to send the http request direct
to the proxy *without* first trying its own dns lookup, so that will work
even if ntl:'s dns is flakey and you haven't pointed at a different one.

Zane.


Posted by Mark Carver on September 30th, 2003


Raistlin wrote:
My mother in law is on NTL. Last week she had problems viewing the
Sainsbury's home shopping site. She phoned the Sainsbury's helpline, and
when she stated she was on NTL, the chap the other end said that was the problem,
and talked her through the procedure for altering her proxy settings.
(or that's what I can gather from her descriptions :-) )




Posted by Lasitha on September 30th, 2003


"Bulla" <a@a.com> wrote in message news:<Zj2dnbV-WL9baeqiU-KYhA@giganews.com>...
My parents were having the same problem last night. I e-mailed NTL
helpline since they couldn't get through to them on the phone (always
busy). I received an automatic response saying the message was
rejected since the user's (i.e. helpline's) inbox was full!.

They definitely know how to treat customers.

Posted by Raistlin on September 30th, 2003



"Lasitha" <lkl@myself.com> wrote in message
news:d10c90de.0309300841.2b102587@posting.google.c om...
I would imagine that their helpdesk mailbox is full of spam and virus's at
the moment, of course this wouldn't happen if NTL were actually doing
anything about all the virus's floating about at the moment.

Try the advice given in a couple of the other posts on this thread about
setting proxies up, this should sort your parents problem out.

Raist.




Posted by Raistlin on September 30th, 2003



"Mark Carver" <markcarver@onetel.net.uk> wrote in message
news:blb8og$af222$1@ID-75131.news.uni-berlin.de...
<Snip>

Wow, a tech bod on a telephone helpline who knows what he's talking about.
Astounding!



Posted by Mark Carver on October 1st, 2003


Raistlin wrote:
Indeed ! He must have NTL himself at home :-)




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