Tech Support > Computers & Technology > Internet & Broadband > ONETEL BB is crap !!!
ONETEL BB is crap !!!
Posted by MP on July 21st, 2004


hey guys,

today it's the 21st of july and it's almost 2 week i cannot connect to
the internet with onetel. I called them and they say BT lines have a
fault, I call BT and they say the line it's fine !!!???!!
Is anybody else experiencing something like that ??? i mean .. it's 2
weeks !!!! I live in folkestone in kent, if anybody is in my same
situation let me know coz im gonna ask for compensation !!!
I tried everything.. but the modem (fdx 310) cannot synchronise...
i unplugged all the telephones, leaving only the modem connected..
nothing
i downloaded the new drivers (is 0,38 the configuration of VPI and VCI
?? i guess so).. nothing....

dunno what to do !!!

Posted by Phil Chung on July 21st, 2004


prendopiatti@yahoo.com (MP) wrote in news:8101bcaa.0407210153.4b3622a2
@posting.google.com:

If it's the part of BT that deals with voice then they may well say it's
fine as you can get a voice connection. They won't deal with ADSL at all.
If there's a fault with ADSL then you have to go through your ISP, not BT.

--
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Posted by Dean Lambert on July 21st, 2004


"MP" <prendopiatti@yahoo.com> wrote in message
news:8101bcaa.0407210153.4b3622a2@posting.google.c om...
I've had no problems with the what so ever, apart from the news servers not
working


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Posted by Graham on July 21st, 2004




Not according to this
http://www.onetel.co.uk/index.php/status
So the problem must be with you add me(?)

Speaking for myself I haven't been able to post to Ontel since 24 May 2004
I use news.individual.net now so I don't care about Ontel.

Also, they are changing all there .onetel.net.uk email addresses to
..onetel.com
"As part of our ongoing drive to improve the services"
I am glad to sat this wont affect me either.

Graham.


%Profound_observation%




Posted by Dean Lambert on July 21st, 2004


"Graham" <me@you.com> wrote in message news:2m7qksFjjd2lU1@uni-berlin.de...
Funny that you say that. I contacted them regarding the news servers not
working and they said "we are aware of a problem" then the usual crap that
companies give.
I use individual as well. Was using Boltblue for about 2 weeks. Been
posting messages, then realised tonight that even though I could see the
messages, nobody else could.


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Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
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Posted by Graham on July 21st, 2004




--
Graham.



%Profound_observation%
"Dean Lambert" <dean@nospamdeanlambert.wanadoo.co.uk> wrote in message
news:2m7ru5Fk0r3tU1@uni-berlin.de...
Downloading news was OK, just couldn't post. Guess yours was the same.

Graham.

%Profound_observation%



Posted by Dean Lambert on July 21st, 2004


"Graham" <me@you.com> wrote in message news:2m7s5pFk6qa1U1@uni-berlin.de...
Yep same here


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Outgoing mail is certified Virus Free.
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Posted by ClippertyClop on July 24th, 2004


"Dean Lambert" <dean@nospamdeanlambert.wanadoo.co.uk> wrote in message news:<2m7ru5Fk0r3tU1@uni-berlin.de>...
never reply other than some standardised message. If you write to
them, they never reply to your letters. If you telephone them, and
manage to get through they don't fix the problem. In the end I had to
go down to their office and get heavy with them when they messed me
around for months over an unauthorised charge,and the problem was
eventually sorted. As for their newsgroup service, forget it! The
posting problem has been ongoing since April, and for a few months of
last year.

CC


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