I am currently with PlusNet (512K) and am looking to obtain from an ISP
their 1Mb service.....

Who would people choose.......

I've just looked at adslguide.org and it appears PlusNet are the most
reliable etc

Would I be daft to change to someone else?

Dave Boomhauer wrote:

Unless you're a member of the "greedy gang" I'd stay and upgrade to 1Mb

In article <41b2f9a1$0$50888$ed2619ec@ptn-nntp-reader01.plus.net>,
"Dave Boomhauer" <boomerd@cjx.cz> wrote:

If you've had no problems there might not be much reason to move.

I'd certainly take a look at Zen, Eclipe and Metronet, it depends what
you want beyond a decent connection.

The Eclipse £14.99 2mbps deal looks a good one unless you're a heavy
fairly user.

I'm with Zen, moved from Nildram who have a very good reputation and I
have to say it seems faster somehow.

cheers,
Paul
--
paul <at> spamcop <dot> net

On Sun, 5 Dec 2004 12:05:53 -0000, "Dave Boomhauer" <boomerd@cjx.cz>
wrote:

I guess that few punters have moved between ADSL providers, so from
the end users perspective, knowledge of whether one provider is better
than another is somewhat unknown. The adslguide.org is indeed a good
source of information, but your conclusion that PlusNet are **the
most** reliable seems flawed. I would say there are a handful of
providers that are very good, and clearly there are some who are truly
awful.

Maybe PlusNet is in there with the very best, I really would not know,
but I would be concerned about an organisation where hardly a day, or
even an hour, goes by without something being written here on
uk.telecom.broadband about PlusNet - most of which is negative vibes.

I don't believe that PlusNet is unique in having customers who sail
close to the wind on acceptable usage of their connection and yet we
hear next to nothing on what is happening in the other camps. The
assumption must be drawn that on the whole end users there are more
than happy. On the other hand PlusNet does not seem to be hitting it
off very well with a few of their customers by making changes to the
terms and conditions during a contractual period.

There haven't been any particular horror stories reported here when
migrating to another ADSL provider, so if your researches indicate
that value for money and service is better elsewhere, then go for it.

David Bradley

On 05 Dec 2004 in uk.telecom.broadband, Paul Hutchings wrote:

The one with a 1 GB allowance and further traffic at 1.75/GB ? It may
be fine for 3-4 GB and the speed is attractive (but Plus.Net VMU shows
I have transferred 11+ GB on my 500 kbps link, from 9.5 MB to 2.2 GB a
day - rather variable, as I have a second, faster, link :-) Peter M.



--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.

On 05 Dec 2004 in uk.telecom.broadband, David Bradley wrote:

Agreed, and it is overkill, given the situation won't be altered a jot
by lots of negative posts.

However, as a customer for some 18+ months, I've no similar concerns,
because the posts are mostly from non-PN customers, complaining about
the handling for a tiny number of heavy users. That Plus.Net has taken
a step towards restricting growth of an unsustainable level of transfers
by a minority is no big problem, to me, and shows they are taking care
of the service in general. I would be concerned if they were not
taking some steps, rather than by some 'noise' in a newsgroup.


Yes, I'd suspect that is the case. However, there are rarely lots of
posts in the affirmative about a service, especially when responses
may be of a vitriolic nature, calling one a liar, for example.




--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.

My other ISP is UK Free Software Network <www.ukfsn.org>
UKFSN passes all profits to Free Software projects in the UK.

"David Bradley" <trolley@spamless.co.uk> wrote in message
news:6326r05rf8i05rr3jc8ufqt4aas3beb6n7@4ax.com...

I like PlusNet, however as my 12 month contract is about to expire I want to
explore other possibilities, I am not an excessive user (small actually) and
so have no problem with PlusNet, but want to clarity on who is the best ISP!

David Bradley wrote:

They are good enough, nobody is perfect, and I prefer to deal with a
company that is honest about problems when they do occur, and gives
information rather than hides it

Ah, they've changed the service but cleverly *without* changing the T&C,
the "greedy gang" now contend only with each other, not with the general
userbase.

On 05 Dec 2004 in uk.telecom.broadband, David Bradley wrote:

Try looking at www.ADSLguide.org and you should find user comments about
Virgin, Gio Internet, and perhaps others, where users have moved from one
to another. However, the move is generally in relation to a significant
complaint over service or billing problems, and will thus run similar to
comments which might currently be found concerning Plus.Net :-) Peter.


--
My clients can call for free...
More info... <http://www.vfm-deals.com/phone/>

On Sun, 5 Dec 2004 12:05:53 -0000, Dave Boomhauer <boomerd@cjx.cz> wrote:

Hi,

As I work for the company I'm probably biased, so feel free to ignore me,
but I am a customer as well.

I've had broadband with PlusNet for about a year, before that I worked for
Freeserve and had broadband with them. I've also had 1Mbps for about the
last 6 months and have to say I haven't had any problems at all. Even the
load balancing issues, and my exchange being on red for the VP haven't had
any noticeable effects. For me I'd recommend staying, even if I didn't
work for the company I would.

With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

In article PlusNet Support Team says...


--
Conor

America: A democracy so successful, even the Ukranians copy it.

"Dave Boomhauer" <boomerd@cjx.cz> wrote in message
news:41b2f9a1$0$50888$ed2619ec@ptn-nntp-reader01.plus.net...
If they dont suit your needs change, if you are happy stay.....simple

On 05 Dec 2004 in uk.telecom.broadband, PlusNet Support Team wrote:

While Conor is ready to ignore you, I suspect others might take note that
it's (a) openly stated you work for the ISP, and (b) you are a customer.

As a customer for the past 18 months on ADSL, I'd have difficulty with
recommending Plus.Net if they gave poor service, and I was critical of the
website about a year ago, when they were unable to offer new fax to e-mail
numbers to custmoers, yet still showed it as an available facility.

I've had ADSL from both, too, and have to say there is a lot more
information about any work, or problems, with Plus.Net than I ever
remember from Plus.Net, and a more friendly bunch of staff, who will
answer newsgroup posts as well as dealing with questions by e-mail or
telephone. When checking on other ISPs, the support hours might be a
factor for some... getting a problem fixed mught still have to wait until
Monday if it is something involving BT, but not being able to speak to a
support person all weekend would drive me up the wall (actually, I've
never called for tech support, from memory, though once needed to when
helping a friend set up his router....





--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.

My other ISP is UK Free Software Network <www.ukfsn.org>
UKFSN passes all profits to Free Software projects in the UK.

On 5 Dec 2004 in uk.telecom.broadband, Tx2 wrote:

my mistake - Freeserve :-) I had a connection from each for 6 months.

I closed my Freeserve account when it went up from 19.99 a month...



--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.

My other ISP is UK Free Software Network <www.ukfsn.org>
UKFSN passes all profits to Free Software projects in the UK.

"Peter M" <us-mail@rocketmail.com> wrote in message
news:8al6r0dp4fe96j1k8794diota3pgf3usav@4ax.com...
I wonder if he pays for his connection???
I wonder if he also has to obey the heavy use rules??
*of course he will answer yes to both them, and we only have his word*

On 5 Dec 2004 in uk.telecom.broadband, "Dave" wrote:

It wouldn't be the first to charge staff. Claranet certainly did.
What or whether Freeserve charged is something I cannot answer.

On Sun, 05 Dec 2004 13:56:04 +0000, Peter M
<us-mail@rocketmail.com> wrote:
Hmmm. Just dived back into this newsgroup after a long absence
and WHAT a lot of noise over PlusNet.

Interesting as a similar situation arose over their "unmetered"
dialup access some years ago. A situation that, just like this one,
some ISPs handled in a similar way ot PlusNet/Farce9 and others
did not.

I saw and heard how PlusNet handled that one back then and decided
never to go near them. Seems I was probably right.

FWIW, I and a number of friends (on my recommendation) are with
Griffin Internet for ADSL and they're fab. Small enough to know
exactly what's going on.

--
Mike Pellatt
Just use R(eply) (from a standards-compliant newsreader)
to email me - address will be valid for a few months after
this posting.

Been with PlusNet since May 03, never any problem,
switched to the 1Mb six weeks ago, now even faster and cheaper.

But I note that Eclipse now does 2Mb/s for £14.99 and their extra bandwidth
is a smidgen cheaper too,
are you listening PlusNet ?
Regards,
Martin

In MsgID<slrncr70c5.vrq.newsfrom@lurch.pellatt.co.uk> within
uk.telecom.broadband, 'Mike Pellatt' wrote:

Yes, that seems the fairest way to describe them, they do provide a good
service, but in subscribing to them you should consider the question of whether
you want to support the first company to start on ADSL the 'we said it's
unlimited but we lied' [1] game that we all remember from dialup.

[1] To anyone who may take issue with that statement, no need to go through the
arguments about it being a legal interpretation of the contract, I know it is,
and I know they can get away with it, but that doesn't make them any less
devious.

--
Dave Johnson - requiem@freeuk.com

On 06 Dec 2004 in uk.telecom.broadband, Dave J wrote:

Wasn't it BT Openworld which prevented a user from adding more images to
his website when he had filled some HD and was starting on the 3rd GB of
pictures of himself ? There's reasonable use, and there's people taking
the mickey, and I expect any ISP to reconsider its position after that.