I suspect, like many others, I've received an email today from Orange
Broadband saying that they are introducing new Terms of Use with effect from
19 Jan 2008. (They also seem to be introducing some new tech support numbers
at 50ppm.)

The new Terms of Use go on for pages. Has anyone sussed out yet what the key
changes are please?

V

"Victor Delta" <none@nospam.com> wrote in message
news:fkbv8d$bsk$1@registered.motzarella.org...
now would be a good time to leave, as they have changed T+C its a new
contract, which you do not have to accept, so you can leave without penalty.

tony h wrote:

Good point. What a lifeline.

Graham

"Eeyore" <rabbitsfriendsandrelations@hotmail.com> wrote in message
news:47698E3E.DFB9B92@hotmail.com...
you going to mention entanet and idnet as obvious lifeboats, or shall i?

tony h wrote:

I have no experience of entanet but Idnet are excellent.

Graham

In message <fkbv8d$bsk$1@registered.motzarella.org>
at 20:34:20 on Wed, 19 Dec 2007, Victor Delta <none@nospam.com> wrote
--
Mike News

"Mike" <turnpike_user@turnpike_REMOVEuser.THIScomANDTHIS> wrote in message
newsRfqsWCbUZaHFwio@turnpike.home...
This is the text:

Hello,

We're updating your Broadband Terms of Use. To find out more about the new
terms just click here http://www.orange.co.uk/terms/5506.htm. You'll still
be able to view the old terms up until 19th January 2008, which is when the
new terms become effective.

To accept these terms you don't have to do anything, just carry on using
broadband as normal.

New Customer Support phone numbers
We're also changing some of our Customer Support phone numbers. If you click
here http://www.orange.co.uk/contact/internet/ you can see a full list of
the new numbers - so it might be worth making a note of the number that
applies to you.

Thanks,

Customer Support

15.2 In the event that you either;
15.2.1 breach our Fair Use Policy and/or
15.2.2 you exceed any applicable monthly Usage Allowance we reserve the
right (at our sole discretion) to suspend the Service(s) that you have
subscribed to until the start of your next monthly period without advance
notice or to reduce the Transmission Speed of the Service for a reasonable
period of time whilst we continue to monitor your usage.

In message <fkc7kn$8tm$1@news.albasani.net>
at 22:57:22 on Wed, 19 Dec 2007, tony h <me@home.com> wrote

I think they are enforcing what has been trailed for a while. I believe
people used to download their ways out of their contracts and get
automatic cancellation - not any more.
--
Mike News

"Eeyore" <rabbitsfriendsandrelations@hotmail.com> wrote in
message news:47698E3E.DFB9B92@hotmail.com
: : tony h wrote:
: :
: : : "Victor Delta" <none@nospam.com> wrote
: : :
: : : : I suspect, like many others, I've received an email
: : : : today from Orange Broadband saying that they are
: : : : introducing new Terms of Use with effect from 19
: : : : Jan 2008. (They also seem to be introducing some
: : : : new tech support numbers at 50ppm.)
: : : :
: : : : The new Terms of Use go on for pages. Has anyone
: : : : sussed out yet what the key changes are please?
: : :
: : :
: : : now would be a good time to leave, as they have
: : : changed T+C its a new contract, which you do not have
: : : to accept, so you can leave without penalty.
: :
: : Good point. What a lifeline.

That aside, it doesn't answer the question.

Ivor

Ivor Jones wrote:

Maybe nobody here is unwise enough to use Orange, so an answer is
unlikely to be forthcoming.

Graham

On Wed, 19 Dec 2007 20:34:20 -0000, "Victor Delta" <none@nospam.com>
wrote:


Which package are you on with Orange?

Thanks

Henry

"Henry Howell" <usenet@nospam.chasqui.spamless.plus.nospam.com> wrote in
message news:3r9km3ppuc2dtss212k1gmu32i74fnbts5@4ax.com...
I'm on the Home Starter package (I think) - up to 8MB, 2GB monthly limit and
free with mobile contracts >£30 pm.

To be honest, although everyone is very rude about Orange - and probably
with some justification - my service has been pretty good, and at £0 pm I
can hardly complain anyway. Guess I have just been at the lucky end of the
80/20 law (so far)!

V

On Thu, 20 Dec 2007 20:38:18 -0000, "Victor Delta" <none@nospam.com>
wrote:


Well I've been with them for about a year. When I signed up, there was
a list of 100 countries that you could call for free.

A few months ago that changed to just 30 countries but my contract
remained the same.

My family is in Peru, and the new revamped T&C means that my 100 list
is shortened to 30, and Peru is no longer a part of it. So I called
them today to confirm this and said that I was leaving. They tried to
lure me by offering me 6 months free on the new contract. I said no.

You are right, Orange have been OK and I have been lucky enough to be
getting constant download speed of just under 7MB. However, it's time
to move on.

Henry

"Henry Howell" <usenet@nospam.chasqui.spamless.plus.nospam.com> wrote in
message news:23rlm3hk6momulheuj0gd34t2a6rh3rh1i@4ax.com...
I presume you are familiar with the Nifty List
http://niftylist.co.uk/calls/to/peru/landline/?

V

In message <fkejrs$9i1$1@registered.motzarella.org>
at 20:38:18 on Thu, 20 Dec 2007, Victor Delta <none@nospam.com> wrote
account - £9.99 a month. Not sure what my download limit is, but I want
to download some napster tracks around Christmas time
--
Mike News

Thanks.. I wasn't aware. It's interesting. I have been using a
company from the USA called Inphonex. Also Voipcheap.com.

Henry

In article <fkbv8d$bsk$1@registered.motzarella.org>, none@nospam.com
says...
And most of them at 5p per minute.

I must confess I didn't bother reading them.
--
Regards
Jon

In article <fkc1k7$pd2$1@news.albasani.net>, me@home.com says...
That's not quite true. You can only walk if they impact you financially
enough.
--
Regards
Jon

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.21e0bb84232db463989685@nntp.aioe.org...
"After several totally uninformative emails back from Orange, I finally
received this:

We have made certain changes to the broadband terms of use and emailed
all our customers about the same. It's our legal obligation to advise
you of any changes that we make to your terms of use.

The key changes are as given below:

1. Terms and conditions have been updated for customers who breach our
Fair Use Policy or exceed any applicable monthly Usage Allowance. Please
refer to Clause 15.2 in the broadband terms of use for information on
the same.

2. We have also updated Terms and conditions with information about how
we can increase the price of our service. Kindly refer to Clause 11.9 in
the broadband terms of use for information on the same.

3. Changes to support numbers for which you can find the information
under the section titled "Definitions".

4. Terms for the Digital TV service(new service) have been added. Kindly
refer to Clause 32 in the broadband terms of use for information on the
same.

You can go through the rest of them by following the link given below
and if you require clarification about any specific Terms and
Conditions, kindly let us know.

http://www.orange.co.uk/terms/5506.htm

If you have any further queries then please do not hesitate to get in
contact with us again."

A little more helpful,

V