Bitch bitch whine...

I just got thrown off Orange unlimited for using 187 GB download on an 8Meg
line.
They are supposed to give 30 days notice but they just cut me off!

If you used an 8Meg line continuously for a month you could download ~= 2500 GB

So that's using the line for about 7.5% of the time!

So basically it's not worth having an 8Meg line if you can only use less than
10% of its bandwidth. Have I got my maths wrong ?

On 16th July I received a letter dated the 3rd July telling me that they would
close the account in 30 days but they closed it immediately.

Still at least they sent me a MAC number so I could transfer.

The trading standards people ought to stop them from using the term unlimited.

chris@fakemailaddress.org wrote:
Shame!
You'll have to get your pikey dvds somewhere else now ;-)

Agreed on that, there must be a better way to describe it, because it is
by FAR no unlimited.

Why don't they just put up to 100Gb, or 200Gb or whatever their fair usage
policy adheres to ffs.

Kev

<chris@fakemailaddress.org> wrote in message
news:f7kpiq01fro@drn.newsguy.com...
They have a fair usage policy which is easily found from their main website
page - see below:

"Fair Use Policy for Broadband

If you're on either our unlimited or uncapped broadband service then our
Fair Use Policy applies to you.

Why have one?
Well it's designed to make sure your broadband service is fast and reliable
whenever you use it.

Some of our broadband customers use file sharing software and download large
files like music and videos. This uses up lots of network capacity leaving
less available for you. If they're doing this at peak times, it could mean
that the speed of your broadband service will be affected.

Am I likely to be affected by the Fair Use Policy?
If you don't use file sharing software or download large files from the
Internet it's unlikely you'll ever be affected by this policy. If you do,
all we ask is that you do so considerately, perhaps by downloading outside
the peak hours of 6pm to 11pm.

What will happen if my use is very high?
If you only occasionally have very high usage, we're unlikely to be
concerned unless it becomes a regular occurrence. If this does happen then
we'll get in touch to help you find ways to reduce your usage.

If your usage continues to be very high, we'll get in touch again.
Ultimately, if your usage still remains excessive despite our attempts to
help you reduce it, we may have to suspend your service and possibly close
your account.

We don't want to do that, and with your support and goodwill we'll work with
you to see if we can avoid this happening.

Last revised 14 February 2006 "


You have obviously fallen foul of that.
Whether they followed their own guidelines of getting in touch with you -
see above - only you will know.
However, it's quite clear from your admitted usage that you have, in all
probability "been using file sharing software" and/or "downloading large
files from the internet", which they highlight in the policy.
My usage, by the way, is just under 2 Gig per month. My broadband
connection is on and in use from about 9 am to Midnight daily and in use for
surfing, email and newsgroup access, plus the occasional P2P music download.
What you're doing using 187Gig per month, heaven knows but I don't think any
ISP would allow that sort of usage on a normal "residential" tariff.
George

chris@fakemailaddress.org wrote:

LMFAO !

I'm not surprised ! What on earth were you downloading ?

Graham

George Weston wrote:

Idnet offers true unlimited @ 8Mbps on a business tariff at £69.99 pcm.

Which ISP are you with now George ? I see no plusnet in your headers.

Graham

chris@fakemailaddress.org wrote:
Well, it depends how you count it, but if the line is on
50:1 contention ....

"Eeyore" <rabbitsfriendsandrelations@hotmail.com> wrote in message
news:469DF5C3.8E86D47F@hotmail.com...
Still with 'em, Graham - on the legacy PAYG tariff with no throttling (not
available to new users anymore).
Service has inmproved greatly since you left / BT took them over / they
sacked the top bods and then pumped in loadsa cash so that they could put in
some additional BT centrals.
Mind you, should the time come when they force everyone on to throttled
tariffs, I'll be off!
(My news feed is via news.individual.net, as it always has been. Superb
service for 10 Euros a year.)

George

"JW" <jw@privacy.net> wrote in message
news:139rtlc2sqfl24a@corp.supernews.com...
If you're on ADSL Max, contention ratios don't figure any more (so I'm
told).

George

In article <5g6blmF3f66bdU1@mid.individual.net>, George Weston
<geoweston@googlemail.com> wrote:

Presumably, though, there is some sharing and so there is some
equivalent of a 'contention ratio'?

Kit

"Eeyore" <rabbitsfriendsandrelations@hotmail.com> wrote in message
news:469DF447.924615A4@hotmail.com...
You know, it could be completely legitimate... I do some work with a matey
in NL and I frequently backup large wav files (and I mean LARGE) to my own
system here.

Kit wrote:

Whatever it is, BT won't tell anyone. That's what my ISP says anyway.

Graham

In article <cbb45a82bb188c99746408126b6@news.rmplc.co.uk>, Mantorok says...

In article <5g6891F3ddi7lU1@mid.individual.net>, Grumps says...

In article <469DF5C3.8E86D47F@hotmail.com>, Eeyore says...
usage policy

Marcus Redd wrote:

187GB is nearly 600 hours of CD quality (uncompressed) stereo !

Graham

In article <5g6a7tF15mbcrU1@mid.individual.net>, George Weston says...
Definitely fallen foul, they made no contact whatsoever, not even an email.
I'm not wasting my time calling their 0870 numbers to complain, I'm too old for
that, I Work round problems now rather than through them.
BTW the 'saynoto0870' site gives a 01642 732785 number for them, but of
course its engaged all the time, probably off the hook dangling in a bin.

Still I've got a good supply of free orange sims coming my way, you can get up
to 4 at a time from their website...

Not sure what I'll use them for though. Perhaps I could scrape the gold off them



Thanks to everyone, it's made me feel better that some people agree with me!

"Eeyore" <rabbitsfriendsandrelations@hotmail.com> wrote in message
news:469DFE42.705E7C82@hotmail.com...
what is your ISP these days?

chunkymunkey wrote:

Idnet. A first class outfit.

Graham

"Eeyore" <rabbitsfriendsandrelations@hotmail.com> wrote in message
news:469E3CD5.B6A3E603@hotmail.com...