On 19 Oct 2005 17:49, Tim Thorne <tthorne@plus.net> wrote:

I've seen problems like this many times over the last few years, mostly
with US servers where friends trying to upload websites or download mail
were unable to get any contact, while the server itself was OK, and their
problems seem to have been only from/to specific UK ISPs. Are there any
'useful' things one can do before contacting an ISP ? (and indeed, I have
to wonder whether ISPs would be especially sympathetic to queries, you
can see that this was a problem outside the control of both Plus.Net,
and Level 3, yet their contacts were most likely to get queries)

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