Tech Support > Computers & Technology > Internet & Broadband > Pipex problems?
Pipex problems?
Posted by JimmyEatWorms on November 25th, 2003


Anybody on pipex experiencing problems? Can't seen to be able to ping
anything but can access claranews ok (but not pipex news)...wierd


Posted by Alexander Mann on November 25th, 2003


JimmyEatWorms wrote:

There is a major EU <-> UK problem. A transatlantic cable (TAT-14)
carrying 640Gbps of data has failed. The routing's all over the place
at the moment but it should sort itself out fairly soon. Fixing the
cable may take (a lot) longer but routing should pick up fairly soon.

This issue isn't confined to PIPEX but here's the announcement on their
site:
------------
Report:
Two routing/traffic issues are currently affecting PIPEX customers.

A major backbone link between the UK and USA is down.

Additionally, an unrelated intermittent routing problem at our North
London site has affected traffic flow for some ADSL users.

Symptoms:
The backbone problem is affecting several UK ISPs, including PIPEX, and
is likely to result in slow or intermittent connectivity to US sites.
Routing through the UK part of the network is also likely to be affected.

The PIPEX routing problem has resulted in traffic to and from some
sessions and/or Web sites may be intermittent/slow and some servers may
not be reachable. This issue originally affected @xtreme2 and @xtreme
ADSL users, and our server network. It is now confined to @xtreme2 users
only but has been harder to troubleshoot as a result of the major
backbone outage in progress at the same time.

Actions:
We currently have no update on the restoration of the backbone link.

Our Network Engineering team are studying the PIPEX situation at present
and the situation should now have improved.

We apologise for any inconvenience caused by these problems.
------------

enjoy ;-)

alex

--
Alexander Mann, alex@xisp.co.uk
www.xisp.co.uk - UK webhosting


Posted by Kevin Bean on November 25th, 2003


See the PIPEX System Status page at:
http://www.connection.pipex.net/cgi-...EX&section=all


Posted by v-tech on November 26th, 2003


"Kevin Bean" <Kevin@KevinBeanxxx.co.uk> wrote in message
news:3fc3a2fd$0$7006$cc9e4d1f@news.dial.pipex.com. ..
Is this why all their web space has gone down also??



Posted by Kevin Bean on November 26th, 2003


My web space at PIPEX is available, and there is no mention of any problems
on the System Status page.


Posted by Alexander Mann on November 26th, 2003


v-tech wrote:
http://www.netmonitor.org/reports/report.php?isp=pipex

Looks like all the servers are ok... If you are having problems try

C:\>nslookup www.your_webspace.dsl.pipex.com

You should see 6 IP addresses come up: 195.129.111.57, 195.129.111.58,
195.129.111.59, 195.129.111.60, 195.129.111.61 and 195.129.111.62. If
you don't get these or you see an error you're probably still seeing the
effects of yesterdays outage. You could try changing your DNS servers.

alex

--
Alexander Mann, alex@xisp.co.uk
www.xisp.co.uk - UK webhosting



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