- Plus.net's New plans, who is looking elsewhere.
- Posted by Phil D.Long on February 20th, 2005
"jelv" <je.un@e-l-v-i-n.p-l-u-s.c-o-m> wrote in message
news:42167a5c$0$22747$ed2619ec@ptn-nntp-reader02.plus.net...
That's a big "if" though.
P.
- Posted by PlusNet Support Team on February 20th, 2005
On Sat, 19 Feb 2005 23:20:28 +0000, Alex Heney <me8@privacy.net> wrote:
I'll quote from the Fair Usage guide on our portal
When Fair Usage Level 3 is reached any of the following options are
available immediately:
Continue downloading until the next monthly billing date at a reduced
speed of 128k. This will allow essential Internet use and is more than
adequate for normal web browsing and email. Full speed will return
automatically at the next billing date.
Customers will be able to purchase extra full speed data transfer at a
price to be confirmed prior to launch.
Upgrade your PlusNet service.
Based on payment of any outstanding fees such as deferred payments,
customers will have the option to move to a service more appropriate to
their needs.
Note the fourth option, this has been there all the time.
With Regards,
Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
- Posted by kraftee on February 20th, 2005
PlusNet Support Team wrote:
& I quote.....
'Based on payment of any outstanding fees'
So there is a penalty clause for any one who will want to move over if they
are still within their first 12 month of contract as PN are claiming that
their new policy ( sorry make that clarification) is not a change of
T&C.....
Now do you understand, if it was a change then they'd have a get out clause
with no penalties, but as PN are stating it's not, there isn't.....
- Posted by PlusNet Support Team on February 20th, 2005
On Sun, 20 Feb 2005 12:45:40 -0000, kraftee <kraftee@spamoff& die.com>
wrote:
The outstanding fees applies to deferred hardware and deferred activation
costs. Not to any outstanding months on a 12 month contract.
With Regards,
Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
- Posted by Dave M on February 20th, 2005
I am not looking for the earth, just good reliability, no contracts
longer than a month, i am not bothered about paying anymore per month
than i was at plusnet, Static IP address is a must i am not running a
business just a few websites so a residential connection should be
fine.
And i don't wanting to have a lot of down time, i have two phone
connections in my house which i did have broadband on both overlapping
for a short time, while i cut one off, this may cost extra than
migration but i did ask for my MAC code and i was not given it and
didn't really want to argue with them.
I just had 512 and think now i will be able to get 1000 so if i
migrated i would still have 512 and would have to upgrade anyway.
I wanted to upgrade to 1000 when i was with plusnet they were wanting
£24 to upgrade and didn't even except my card payment method so that
was out the window.
I am edging towards Zen at the moment, the £55 connection will be ok,
do they have a decent usenet service, as i am with giganews at the
moment, they accepted my card payment method and they are about 10.000
mile from me.
Cheers for your response.
- Posted by JC on February 20th, 2005
On 20 Feb 2005 13:39:09 -0800, dave@ghostsearchers.com (Dave M) wrote:
I think Zen are offering free migration at the moment!
--
Regards
John [Essex, UK]
Remove the obvious spamtrap to reply
- Posted by Alex Heney on February 20th, 2005
On Sun, 20 Feb 2005 12:27:49 -0000, "PlusNet Support Team"
<dtomlinson@plus.net> wrote:
I know, but it is not the same as
" Once the fair usage policy is in place, we will not hold you to your
contractual terms should you want to migrate/ cancel your account."
The fourth option above only applies once the threshold has been
breached three times.
What you said in the previous post appears to say that they could
leave as soon as the policy was in place, rather than waiting until
they breach the threshold three times.
--
Alex Heney, Global Villager
.... All the world's a stage, and I missed rehearsal.
To reply by email, my address is alexATheneyDOTplusDOTcom
- Posted by kraftee on February 20th, 2005
JC wrote:
But apparently PN are refusing to give him his MAC & without that you can't
migrate...
- Posted by Mark McIntyre on February 20th, 2005
On Sun, 20 Feb 2005 22:32:17 -0000, "kraftee" <kraftee@spamoff&
die.com> wrote:
you don't need a static IP to run websites - just use one of the free
dynamic dns services.