Tech Support > Computers & Technology > Internet & Broadband > Plus.net's New plans, who is looking elsewhere.
Plus.net's New plans, who is looking elsewhere.
Posted by Dave M on February 18th, 2005


I have just sent a ticket in to cancel my account, been with Plusnet
for around a year, didn't really have any problems till i few days
ago, when my connection was off for nearly two days, apparently BT's
fault according to them.

I asked over the phone for my MAC Code to migrate, the foreigner in
What sounded like India said you have to put a ticket in on the
website, explaining i had no Internet access to do that i slammed down
the phone in a rage.
On putting the ticket in for the MAC Code waited i few days received
back a message saying why a wanted the code and didn't give it to me.
So i sent another ticket in wanting to cancel my broadband received my
confirmation today that they are closing my line in April(quite a long
one month contract).

My final decision to cancel came when i received a e-mail out of the
blue about The fair usage system, i am a unlimited user myself, i may
have reached 50gb a month a few times on a 500Mb connection.
I run a a server from my Computer with about 3 websites and a mail
server as well as downloading some stuff from the binaries newsgroups,
mail stargate and the odd documentary.

My problem with the whole deal is the introduction of this 4Mb AND 8Mb
Service which i no i will never be able to get as i am lucky to able
to get 500Kb from the distance i am from the exchange, why the hell
are these ISP's offering this service if they cannot cope with the
limits 500Kb are putting on them.

You here on the TV about how all the wonderful things broadband is
going to bring like films on demand, how much is this eventually going
to cost the consumer.

I am now on the lookout for an ISP who offers Static IP no limits on
downloads free or low connection fees, good reliability, and monthly
contracts.
Any recommendations.

Posted by Andy Hewitt on February 18th, 2005


Dave M <dave@ghostsearchers.com> wrote:

In which case you have no reason to be complaining, I suggest you read
the terms and conditions:

50.3 The use of the Service to run open servers, such as SMTP relay, web
proxy, and NNTP is prohibited. We define an open server being one which
can be connected to over the Internet by hosts not in a trusted list.

--
Andy Hewitt ** FAF#1, (Ex-OSOS#5) - FJ1200 ABS
Honda Civic 16v: Windows free zone (Mac G5 Dual Processor)
http://mysite.wanadoo-members.co.uk/...itts/index.htm

Posted by kraftee on February 18th, 2005


Dave M wrote:
Sorry to say, but I personally think you're jumping a tad early & should
have waited for a couple of months after this comes to fruition. Firstly
it's not PN who are driving the MaxDSL but BT & if you stick with ADSL
unless you're one of the few you're stuck with BT via which ever ISP you use
& the impact of MaxDSL has yet to be seen. As for Bandwidth usage at the
moment PN are saying that they will only cap/limit/bobble cap your download
bandwidth not upload so it may not have affected you at all.

My contract runs out around 3 months after PN implement their new (sorry
it's not new it's a clarification of the existing T&C........yeah right)
which is advantageous as it will give me 3 months to see what my usage is
shown as on their buggy bandwidth monitor & also give me a chance to see
what other ISP's are doing about BT's change of policy.

By the way, no I don't agree with the way that PN have gone about things, in
fact I'm one of the very disatisfied whiners on the internal group but I'm
not going to pay to sign up for another ISP (plus paying the default
payments for leaving early) without being sure that I'm not just jumping
from one frying pan into another.

As for a simple answer to your question the only no limits ISP I'd think
about going with is ZEN but all that could change after April after BT
changes it's pricing/charging policies & it's not cheap (slightly more
expensive than PN)...



Posted by Colin Wilson on February 18th, 2005


Get business hosting, and pay proper rates.

--
Please add "[newsgroup]" in the subject of any personal replies via email
--- My new email address has "ngspamtrap" & @btinternet.com in it ;-) ---

Posted by Alex Heney on February 18th, 2005


On 18 Feb 2005 13:08:49 -0800, dave@ghostsearchers.com (Dave M) wrote:

When you find a planet where all that is on offer, please let the rest
of us know where it is.

Although you didn't actually specify monthly cost, so it is possible,
if you are willing to pay a *lot* more than most ISPs currently
charge.
--
Alex Heney, Global Villager
Blessed are the censors; they shall inhibit the earth.

To reply by email, my address is alexATheneyDOTplusDOTcom

Posted by Dr Teeth on February 18th, 2005


On Fri, 18 Feb 2005 21:26:42 -0000, "kraftee" <kraftee@spamoff&
die.com> wrote:

I'm off to Zen as soon as my 20:1 home 2Mb ADSL has been regraded to
50:1. For my usage, I'll save £££s as I'd have to go for the £65
option IIRC.
--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

Posted by :::Jerry:::: on February 18th, 2005



"Andy Hewitt" <hairy.biker@spamcop.net> wrote in message
news:1gs779w.14qrwy61ccqadsN%hairy.biker@spamcop.n et...

<snip>

Howdy, Andy, how's life treating you up north ?

All the best.
Jerry (J.L.E).


Posted by Ian Stirling on February 18th, 2005


Andy Hewitt <hairy.biker@spamcop.net> wrote:
I think this is a badly written clause that was intended to mean
"abusable open servers".

Adding ", and that then allows the user to make requests to the site of
their choice." or somtething, to the end might work better.

Posted by Dr Teeth on February 18th, 2005


On Fri, 18 Feb 2005 22:00:37 +0000, Alex Heney <me8@privacy.net>
wrote:

www.zen.co.uk
--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

Posted by cw on February 18th, 2005


dave@ghostsearchers.com (Dave M) wrote in
news:830a74f6.0502181308.12844256@posting.google.c om:

That'd be when BT had a major failure in Manchester which affected a
large portion of the North and I believe they had to fly something in
from Canada to get it resolved.

--
Colin
*Drop DEAD from the email address to reply*

Posted by String on February 18th, 2005



Correct, i actually emailed them specifically before signing up when i
saw this. The reply stated provided it wasnt for business purposes, not
for illegal purposes or in other way breaking other T&Cs it was fine.

Posted by Andrew Norman on February 18th, 2005


On 18 Feb 2005 13:08:49 -0800, dave@ghostsearchers.com (Dave M) wrote:

If it was the other weekend and you live in the North West, then yes
it was BT's problem.

In fact, if you were off for two days and the rest of PlusNet wasn't
(which we know it wasn't) then it was almost certainly a BT problem
anyway.

If you got ADSL a year ago and you were limited to 512k then things
may well have changed since. BT revised the requirements on all ADSL
lines in that period, you may well find you can now get a 1Mb line
instead.

Plenty of the business targetted ISP will meet most of these needs.
They are more expensive that you are used to paying though.

Easynet is an example of such an ISP, though their list price for a
1Mb line is over 100 quid + VAT (don't pay the list price, they
offered me a 30% discount when I cancelled with them and moved to
PlusNet).

They are technically reliable, though their admin side is a mess. Some
people have gained thanks to this mess though, my mate managed to get
18 months of free access because they forgot to start charging him
again after a billing cock up.
--
Andy Norman trout@norman.cx
http://www.norman.cx/
Replace the fish with my first name to reply

Posted by Andy Hewitt on February 18th, 2005


:::Jerry:::: <me@privacy.net> wrote:

Hi Mate,

Yes, all good up here. Working for Honda again now.

Yourself?

--
Andy Hewitt ** FAF#1, (Ex-OSOS#5) - FJ1200 ABS
Honda Concerto 16v: Windows free zone (Mac G5 Dual Processor)
http://www.thehewitts.plus.com - now online

Posted by Andy Hewitt on February 18th, 2005


String <String@BTInternet.com> wrote:

Fair enough.

--
Andy Hewitt ** FAF#1, (Ex-OSOS#5) - FJ1200 ABS
Honda Concerto 16v: Windows free zone (Mac G5 Dual Processor)
http://www.thehewitts.plus.com - now online

Posted by jelv on February 18th, 2005


Dr Teeth wrote:

From another post in this group:
<quote>
Well, I had a long chat with Zen this morning and the guy trotted out
the company line that "We have no plans for any bandwidth cap at the
moment" and indeed, the website clearly states "no bandwidth cap"

However, during the course of this conversation, I asked what would
likely happen if, together with the advent of MaxDSL, Zen found
themselves inheriting masses of users, expecting to be able to download
500Gb of files every month..and he admitted that if this were to happen,
Zen would likely be reluctantly forced to take actions to ensure the
viability of the service for the majority of their users.
</quote>

--
John

Posted by Dave on February 18th, 2005



"Dave M" <dave@ghostsearchers.com> wrote in message
news:830a74f6.0502181308.12844256@posting.google.c om...
I totally agree with all what you say and if i had been treated like that i
would be glad to get shot of them, obviously they didnt listen to you
either when you phoned, unless they now think someone can connect with a
connection that doesnt work to place a MAC request!
The only thing i think you will have trouble finding is an ISP that does
all you mention in the last paragraph, but if its any help may i suggest
you take a look at broadsurf, xifos, prodigy, f2s and zen, none of them
(AFAIK) offer all you want but each of them to seem to offer various things
you have asked for and are all resonably priced.
Try to ignore the PN fanboys and mafia when you frequent this group, and
judge using common sense about PN and the way you were treated.




Posted by Alex Heney on February 18th, 2005


On Fri, 18 Feb 2005 23:00:38 +0000, Dr Teeth
<no_email_here_please@tardis.com> wrote:

Nope, they have the £50+VAT connection charge on all their monthly
accounts. One of his criteria was "free or low connection fees".
--
Alex Heney, Global Villager
Blessed are the censors; they shall inhibit the earth.

To reply by email, my address is alexATheneyDOTplusDOTcom

Posted by :::Jerry:::: on February 18th, 2005



"Andy Hewitt" <hairy.biker@spamcop.net> wrote in message
news:1gs7d1i.bdelinqspdumN%hairy.biker@spamcop.net ...
Scratching around ATM, I think all the wealth is up your way these days !...



Posted by JC on February 18th, 2005


On Fri, 18 Feb 2005 23:18:50 +0000, String <String@BTInternet.com> wrote:


Oh...the irony!
--

Regards

John [Essex, UK]
Remove the obvious spamtrap to reply

Posted by JC on February 18th, 2005


On Fri, 18 Feb 2005 23:41:16 +0000, Alex Heney <me8@privacy.net> wrote:

Though wouldn't he be migrating?...In which case the following applies

"FREE MIGRATION
It's easy to get stuck with the wrong ISP when you first sign up for ADSL
broadband. The solution is Migration, an escape route that lets you change
providers without loss of service. Zen Internet makes the move as smooth as
possible - and it's completely free."!


--

Regards

John [Essex, UK]
Remove the obvious spamtrap to reply


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