Hi,
I have the 1 mb service and for some reason the speed test at Plusnet site
shows "635.1 kbps" !!!
This is way below what it was. Are there any faults that would cause this?
tia.
Stuart.

SRT wrote:

Let me try mine ....

PlusNet Speed Test
Your current speed is:
954.00kbps
Which means you can download at 119.25 KB/sec. from our servers.

So no problem here, perhaps you've hit one of their "full pipes" due to
BT not balancing connections evenly? Disconnect, wait a minute or two
and re-connect to see if you get a different one ...

On Sun, 17 Oct 2004 21:01:22 +0100, SRT <oreo1@plusnet.com> wrote:

Hi Stuart,

There have been a few issues due to the way BT load balance our central
pipes, you can read the information at

http://bbs.adslguide.org.uk/showthre...b=5&o=0&fpart=

If you disconnect and reconnect if you were on a busy pipe you should get
moved to a quieter one and see the speed improve.

If you don't there's a few things I'd recommend trying. First take a look
at http://cgi.support.plus.com some of the information there may help and
also try BT Speedtester, details of which are at

http://usertools.plus.net/tutorials/id/27

If that shows slow speeds too then raise us a ticket with all the results
and we can take a look into it for you.

With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

On Mon, 18 Oct 2004 08:39:51 +0100, PlusNet Support Team
<dtomlinson@plus.net> wrote:

How come we have to read about this on adslguide.org.uk - did you not
post anything on plusnet.service.status?

First take a look
That'd be the one that says

would regard the speed ranges shown below as normal service:
For 250kbps End Users speeds between 50 - 250kbps.
For 500kbps End Users speeds between 100 - 500kbps.
For 1000kbps End Users speeds between 200 - 1000kbps.
For 2000kbps End Users speeds between 400 - 2000kbps.


Got to laugh.

On Mon, 18 Oct 2004 09:27:06 +0100, Robin Grayson <robin@rg-net.com> wrote:

Hi

We did indeed, there was a post made by Luke on 1/10/04 entitled "Service
Status: Update on recent ADSL Speed and Latency Issues". The post on
ADSLGuide was written by one of our customers and covers all the issues
and is nice and easy to find.

With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

On Mon, 18 Oct 2004 09:46:55 +0100, Josey <nospam@sandwich.ta> wrote:

Hi,

Those are speeds that BT Wholesale deem to be acceptable/normal for each
speed service and are the same for each and every ISP.

With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

"PlusNet Support Team" <dtomlinson@plus.net> wrote in message
newspsf16u2g66ihwnk@usenet.plus.net...
Oh sure, it's them I'm laughing at, not you ;-)

The OP is clearly going to be happy as long as he gets above 200kbps on his
1 meg ADSL.

Jc.

On Mon, 18 Oct 2004 10:17:28 +0100, PlusNet Support Team
<dtomlinson@plus.net> wrote:
In that case, my appologies, I must have missed the post

Thanks,
Robin

Josey wrote:


It is certainly something I think even BT accept is not really practical
and there are plenty of cases of them dealing successfully with speed
issues which never reached these lows.

Regards,

Ian


--
|Ian Wild Broadband Solutions for
|Customer Support Home & Business @
|PlusNet plc. www.plus.net
+------ PlusNet - The smarter way to Internet! -----

Robin Grayson wrote:

Hi Robin,

Did you kow you can have Service Status messages delivered to you by
email (Or even RSS feed!)?

See http://usertools.plus.net for more details.

Regards,

Ian

--
|Ian Wild Broadband Solutions for
|Customer Support Home & Business @
|PlusNet plc. www.plus.net
+------ PlusNet - The smarter way to Internet! -----

Robin Grayson wrote:

See news:415d8fb2$0$86692$ed2619ec@ptn-nntp-reader01.plus.net how do you
think I knew about it?

Ian Wild <iwild@plus.net> wrote:

I'm on btbroadband, and when I tested my 1MB service I got around
400kbps, yet the actual download speed when downloading files etc. is
much closer to what I'd expect with a 1MB service- which I'm happy with.

I've noticed this with other speed tests I've done- and wonder what the
point of them is.

David

--
David Horne- www.davidhorne.net
usenet (at) davidhorne (dot) co (dot) uk

On Mon, 18 Oct 2004 11:38:16 +0100, chancellor of the duchy of besses o'
th' barn <this_address_is_for_spam@yahoo.com> wrote:

Hi David,

In the main speed tests are pretty accurate and will show you roughly what
the speed of your connection is, but there are always exceptions to the
rule. Different hardware, software and different conditions can often skew
the results.

Have a read at the following tutorial, should explain things.

http://usertools.plus.net/tutorials/id/6


With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

"Ian Wild" <iwild@plus.net> wrote in message

They still havn't done anything about my latency being twice as high to
plusnet as everyone else on my exchange, god knows I've asked enough times.

Jc.

"PlusNet Support Team" <dtomlinson@plus.net> wrote in message
newspsf118pod6ihwnk@usenet.plus.net...
Hi Dave et al:
I did a re-connect and got a bit better but today its back up to 990.4 kbps
so I guess this will just keep coming and going - -although I hope its not
too often
Thanks to all .
Stuart.

On Mon, 18 Oct 2004 11:10:20 +0100, Ian Wild <iwild@plus.net> wrote:


Thanks.

"Josey" <nospam@sandwich.ta> wrote in
news:1098107250.18907.0@sabbath.news.uk.clara.net:

For a couple of years from first getting ADSL BT had a misconfigured
router which was configured as the broadcast address. As a result my
routers log was getting filled with info about packets I should never
have seen.
BTs answer was that as I was the only person reporting the problem it
didn't matter. Nevermind the 253 other IP addresses on the same /24 as
myself who may not have reported the problem but would have been
receiving the same packets.
At some point there was an exchange update and I could actually see the
useful info in the logs without it being pushed out of the buffer within
a few minutes.

--
Colin
*Drop DEAD from the email address to reply*