Tech Support > Computers & Technology > Internet & Broadband > PlusNet query from newbie
PlusNet query from newbie
Posted by Stef on January 25th, 2004


Can someone very simply explain the difference to a broadband newbie between
PlusNet's Broadband EasyStart & ADSL Home Surf? Is it simply that you get
the equipment and line activation included? I can't see any other
difference. I want 2 machines connected so am going to buy a router/modem
anyway (which as far as I can see, PlusNet don't sell).
Also can someone tell me if the dial up modem I've already got can still be
used without problem? Apart from the fact hat I want to keep my PAYG dial
up I use my pc for sending faxes etc too so still need to keep the modem.


Posted by Josey on January 25th, 2004



"Stef" <stef@nowoderNOSPAM.co.uk> wrote in message
news:bv12oa$rec$1@newsg4.svr.pol.co.uk...
Thats about it, I think you also get spam filtering and anti-virus thrown in
too, but check on the product pages.

they do offer a router option. Last time I heared they were supplying the
SAR110, guess it's the SAR130 now, a nice router.

It will need to be attached via a filter, and speed may be down a little.

Apart from the fact hat I want to keep my PAYG dial
Sure, Plusnet allow you to receive faxes on a number they supply into email,
but check if this is available on all account types.

Jc.



Posted by Tiscali Tim on January 25th, 2004


In an earlier contribution to this discussion,
Stef <stef@nowoderNOSPAM.co.uk> wrote:

That's basically it. It seems like quite a good deal. Although it
effectively ties you in for 12 months (there are cancellation charges if you
cancel sooner) the extra £3 per month (£36 pa) is a lot less than the
activation fee - let alone the modem


I think they do, but you can buy your own independently, anyway. You can
then keep the "free" ADSL modem for emergencies - and maybe to get the
connection up and running in the first place. [I'm contemplating the same
move, and it seems to me to be a good idea to have a backup. If, for
example, it doesn't all work when you connect your 3rd-party router, how do
you know whether its due to a faulty PlusNet connection or to a router
hardware/config problem? If you have an alternative means of connecting,
it's easier to diagnose the problem.]


This should still work when plugged into the analog phone output of a
filter.

--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is Black Hole!



Posted by Ian McIntosh on January 25th, 2004



"Stef" <stef@nowoderNOSPAM.co.uk> wrote in message
news:bv12oa$rec$1@newsg4.svr.pol.co.uk...
You've pretty much got it in one.

Check out the "Advanced" package for a router/modem.

You can retain your dial-up modem, if you like as a back-up (I did). For
faxes you won't even need to drop your ADSL internet connection.

Ian.



Posted by PlusNet Support Team on January 26th, 2004


On Sun, 25 Jan 2004 18:40:37 -0000, "Stef" <stef@nowoderNOSPAM.co.uk>
wrote:

I think the point that hasn't been mentioned about Home Surf
specifically, is that it does not support the use of P2P software or
access to Binary news feeds. This includes things like Kazaa. See
http://www.plus.net/info2/whatisadsl/adsl_faq3.html#not for more
details.

Regards,

Ian
--
| Ian Wild Unmetered & ADSL solutions
| Customer Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ------- My Referrals - It pays to recommend PlusNet -------

Posted by Tiscali Tim on January 26th, 2004


In an earlier contribution to this discussion,
PlusNet Support Team <iwild@plus.net.uk> wrote:


There seems to be considerable scope for improving the product comparison
tables on the PlusNet website by:

a) providing tables which compare all the various PlusNet offerings, feature
by feature

b) in the comparisons with the competition, making it clear which PlusNet
service(s) is/are being used as a base

Any takers, PlusNet?
--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is Black Hole!



Posted by PlusNet Support Team on January 26th, 2004


On Mon, 26 Jan 2004 11:46:03 -0000, "Tiscali Tim" <me@privacy.net>
wrote:


I agree (As would our marketing team!).

It is a long time since we last updated the competitor analysis tables
certainly and if there any specific areas of the data which are
incorrect I would very much appreciate you letting me know.

With regard to representing our products in a nice table, again I
would agree that this is something we should do. In reality though,
the thing we need to do more is to simplify our entire product range
so that no confusion arises in the first place. Doing precisely this
is already planned and we hope to be able to make the required changes
within the next couple of months.

With Regards,

Ian
--
| Ian Wild Unmetered & ADSL solutions
| Customer Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ------- My Referrals - It pays to recommend PlusNet -------

Posted by Tiscali Tim on January 26th, 2004


In an earlier contribution to this discussion,
PlusNet Support Team <iwild@plus.net.uk> wrote:

I'm not sure about incorrect - but maybe misleading (in a Blairite sort of
way!)

In your table comparing Home Broadband DSL with the competition (which is
difficult to find in the first place!) the price is quoted as "from
£18.99" - which presumably refers to Home Surf - but the table then proceeds
to list a load of features which you don't get with Home Surf - albeit with
an asterisk against them and a footnote in a very small font.

It would, IMHO, be more honest to have an additional column - so that these
features can be omitted from the Home Surf column at £18.99 but included in
the ADSL Home column at "from £21.99".
--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is Black Hole!



Posted by Markus G. Klötzer on January 26th, 2004


"Stef" <stef@nowoderNOSPAM.co.uk> wrote:

fine. A great help when the LAN configuration is down and you can
dialup to get to your router from the "outside"

cu

mgk
--
"Freedom requires that we learn and put into practice the
three R's - Respect, Responsibility, and Restraint."
- Brian Cavanaugh

Posted by Ian Stirling on January 27th, 2004


Tiscali Tim <me@privacy.net> wrote:
Assuming that price doesn't drop by more than a few quid a month in the
intervening months.

Posted by Julian Knight on January 28th, 2004


In message <qb9a105i98l4dciem80939fu7701qftbbb@4ax.com>, PlusNet Support
Team <iwild@plus.net.uk> writes
I'll second that, when I looked recently to check out the proposed new
128k service I was totally confused by the offerings - a real shame, I
even got as far as looking at some competing sites for something
simpler.

Fortunately for yourselves, I'm in no hurry to get my connection as I'm
away from home a fair bit at present and the rest of my family wouldn't
really use it.

As I am here though, 1 question about the new offering. As this is a
lower speed, are the line noise requirements also lower? Last time I
tried to get broadband I was refused, I haven't tried since BT reduced
the requirements last time (but I will sometime this year no doubt).

Now, if you would only offer a dial-up route that didn't require CLI
(which I can't use on customer sites), you would be the "perfect ISP"!

Cheers,
--
Julian Knight,
Sheffield, South Yorkshire, United Kingdom.
Security, Directory, Messaging, Network & PC Consultant
http://www.knightnet.org.uk/

Posted by Julian Knight on January 28th, 2004


In message <1bOq2LPnz7FAFwFS@jknight.demon.co.uk>, Julian Knight
<news001@knightnet.org.uk> writes
....

Had a quick think about this and uploaded a quick and rather messy
offering at:

http://www.knightnet.org.uk/site-des...comparison.htm

I did this to kick start my own "procurement" process but everyone else
may as well benefit too.

Perhaps people can let me know what's missing or wrong.

Have fun,
--
Julian Knight,
Sheffield, South Yorkshire, United Kingdom.
Security, Directory, Messaging, Network & PC Consultant
http://www.knightnet.org.uk/

Posted by Tiscali Tim on January 28th, 2004


In an earlier contribution to this discussion,
Julian Knight <news001@knightnet.org.uk> wrote:


Looks like a good attempt to present a complex situation in as simple a way
as possible.

I've only looked at the Home products. On Home Self-Install, you seem to
have omitted the Alternative Signup inf - there is a heading, but no data.

Also, I can see no mention of the "Easy Start" options. This is highly
confusing on the PlusNet site. On the face of it, for UKP24.99 you get the
equivalent of Home Self Install with no activation fee plus a "free" modem,
plus a couple of other things thrown in - whereas if you get slightly less
via the Home Self Install menu rather than via the Easy Start menu, it costs
you UKP31.50

Is it really as crazy as this, or am I missing something?
--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is Black Hole!



Posted by Julian Knight on January 29th, 2004


In message <bv9443$pnmn6$1@ID-217758.news.uni-berlin.de>, Tiscali Tim
<me@privacy.net> writes
Thanks for the response Tim.

The empty cells indicate that the offerings are the same - I did say it
was a quick attempt, not bad for a few minutes work!

I didn't list the options w/ "free" modems as I thought the cost came
out similar to the one off costs for the modem. I may easily have got
that wrong though.

I've listed some of the alternative options at the bottom of the table,
just under the Home surf at present. If anyone would like to send me the
rest of the data or at least part of it ....

As you can see, unless I am missing something, the "Advanced" option
with router does not seem to be worth it.
I don't think so, it does seem wrong doesn't it.


I suppose that what I am really hoping for is that someone from
marketing in PlusNet would take this as a start and expand it properly -
any takers?

--
Julian Knight,
Sheffield, South Yorkshire, United Kingdom.
Security, Directory, Messaging, Network & PC Consultant
http://www.knightnet.org.uk/

Posted by Tiscali Tim on January 29th, 2004


In an earlier contribution to this discussion,
Julian Knight <news001@knightnet.org.uk> wrote:


Well, on the face of it, it seems wrong. However, in an earlier thread, Ian
Wild of PlusNet did appear to confirm that the UKP24.99 easy start offering
*is* the same as the UKP21.99 ADSL Home (and *not* the UKP18.99 Home Surf)
but with included activation and modem *plus* virus and spam detection. He
also confirmed that you can revert to the UKP21.99 package after 12 months
at UKP24.99 - but you'll then lose the free virus and spam detection! [I
think I might be able to live with that!]

Assuming this is right, it makes a nonsense of the UKP31.50 offering shown
elsewhere on their website for Home Self-install plus activation plus modem.
So, for UKP31.50 you get the same as Easy Start at UKP24.99 except that you
don't get virus and spam detection!
--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is Black Hole!



Posted by John Steele on February 11th, 2004


I am a Plunet ADSL user (12 months now!). I also need a dialup connection
that does not require CLI. CLI has not been presented from any of the many
sites I have worked at for several years. I seem to remember that the dial
backup for ADSL works without the CLI but as it gives me the same IP address
it would seem probable that it would interfere with the ADSL connection
being used at the same time from home.

Thankfully I have one very long standing PAYG account that still lets me in
without a CLI but I don't know how long it will be before they stop this. No
I am not drawing attention by telling you to which ISP provides it!

There is a need for those of use who are spending weeks or months on client
sites and often working away from home.

John Steele



Posted by Julian Knight on February 13th, 2004


In message <p7vWb.2167$h44.403546@stones.force9.net>, John Steele
<johnsteele@NOSPAMsorobansystemsDOTplus.net> writes
the best for this but that may have changed. I still have my Demon paid
up front account until I can actually get ADSL.
I would love to support my local company (PlusNet are part of the US
group Insight who have a large presence here in Sheffield), but at the
moment I can't.

--
Julian Knight,
Sheffield, South Yorkshire, United Kingdom.
Security, Directory, Messaging, Network & PC Consultant
http://www.knightnet.org.uk/

Posted by ·.¸¸.·´¯`Wango´¯`·.¸¸.· on February 13th, 2004


"Julian Knight" <news002@knightnet.org.uk> wrote in message
news:cUZQFOjAbPLAFww5@jknight.demon.co.uk...
-snip-
cash to bring jobs to the area.

http://www.sheffieldtoday.net/viewar...Results. aspx

Wango



Posted by Martin² on February 14th, 2004


Wango:
Interesting. It's not clear how much they actually got so far, but for first
time ever I would say it's tax money well spend (creating benchmark and true
competition in BB).
Regards,
Martin



Posted by Julian Knight on February 16th, 2004


In message <402d4574$0$19544$fa0fcedb@lovejoy.zen.co.uk>,
·.¸¸.·´¯`Wango´¯`·.¸¸.· <tekntoys@lb.bcentral.com> writes
Yes, of course! And probably not just local taxpayers either but Euro
wide.
However, as is often the case, there are good reasons. Sheffield is
Britains 4th largest city has suffered for many years after the collapse
of both the mining and steel industries. Such injections of cash are
very common ways of attracting big business into an area.

--
Julian Knight,
Sheffield, South Yorkshire, United Kingdom.
Security, Directory, Messaging, Network & PC Consultant
http://www.knightnet.org.uk/


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