I migrated yesterday from Pipex 512 kb/s to PlusNet's 512kb/s (Plus
option for £14.99 per month) with an order to regrade to the fastest
possible speed.


I can log into the intrnet with both pipex and plusnet ID's and
Passwords yesterday both ISP's were working for me and I'd say PlusNet
was a little quicker then Pipex at 512 kb/s

I just got home and see I'm now connected at 2 mb/s and decided to test
this new fast download speed and have to say I more then dissapointed.

It's now 2:23am GMT and I'm downloading with plusnet 2 mb/s slower then
I was yesterday with both pipex 512 kb/s and PlusNet kb/s.

ADSL Guide's speed test shows now shows a download speed with plusnet 2
mb/s of just 44.9 KB/sec Yesterday (before regrading) it was more like
55 KB/sec

As I understood it the Plus option for £14.99 slows down your download
speed at peaks time - it's 2:30am on a Wednesday morning - is that a
peak time?

I've now logged into my pipex account and did the same test and the
download speed I get is 174.1 kb/s compared to plusnet's 44.9 kb/s


I've also gone to the Sunet website to download the open office beta

http://ftp.sunet.se/pub/Office/OpenO...oper/680_m100/

With pipex after 10 seconds the average speed is 193 kb/s

with plusnet after 10 seconds the average speed is just 33.5 kb/s - I
downloaded the same file yeterday with plusnet 512 kb/s and it was more
like 55 kb/s

so my questions is why at 2am to 2:30am is Plus Net 2mb/s service so
slow? And slower then yesterday (before egrading) as well as in
particular almost 5.5 times slower then pipex?

The tests comparisions with Pipex show the line is capable of a decent
speed so the problem must be at Plus Net's end? is 2:32am considered
peak time?

On Wed, 18 May 2005 02:42:38 +0100, Dee in message
<news:428a9d8c$0$39084$ed2e19e4@ptn-nntp-reader04.plus.net> wrote:

How sis you "see" you are now connected at 2Mb.

If it just what your router is reporting, then PN have probably not
upgraded on their side yet.

But if you have had notification from PN, then you should have been fully
upgraded.


If you are using the same line, then you are either using Plusnet all the
time, or you are using Pipex all the time. You simply cannot have two
different ADSL services on the same line.


--
Want a taste of religion? Bite a minister.
Alex Heney
Global Villager
To reply by email, my address is alexATheneyDOTPLUSDOTcom

oh you lot should really try ntl, super fast service and not once had a
dropped connection, in fact it has alwya run a top speed.
"Dee" <archer1NO@SPAMjustemailPLEASE.net> wrote in message
news:428a9d8c$0$39084$ed2e19e4@ptn-nntp-reader04.plus.net...
I migrated yesterday from Pipex 512 kb/s to PlusNet's 512kb/s (Plus
option for £14.99 per month) with an order to regrade to the fastest
possible speed.


I can log into the intrnet with both pipex and plusnet ID's and
Passwords yesterday both ISP's were working for me and I'd say PlusNet
was a little quicker then Pipex at 512 kb/s

I just got home and see I'm now connected at 2 mb/s and decided to test
this new fast download speed and have to say I more then dissapointed.

It's now 2:23am GMT and I'm downloading with plusnet 2 mb/s slower then
I was yesterday with both pipex 512 kb/s and PlusNet kb/s.

ADSL Guide's speed test shows now shows a download speed with plusnet 2
mb/s of just 44.9 KB/sec Yesterday (before regrading) it was more like
55 KB/sec

As I understood it the Plus option for £14.99 slows down your download
speed at peaks time - it's 2:30am on a Wednesday morning - is that a
peak time?

I've now logged into my pipex account and did the same test and the
download speed I get is 174.1 kb/s compared to plusnet's 44.9 kb/s


I've also gone to the Sunet website to download the open office beta

http://ftp.sunet.se/pub/Office/OpenO...oper/680_m100/

With pipex after 10 seconds the average speed is 193 kb/s

with plusnet after 10 seconds the average speed is just 33.5 kb/s - I
downloaded the same file yeterday with plusnet 512 kb/s and it was more
like 55 kb/s

so my questions is why at 2am to 2:30am is Plus Net 2mb/s service so
slow? And slower then yesterday (before egrading) as well as in
particular almost 5.5 times slower then pipex?

The tests comparisions with Pipex show the line is capable of a decent
speed so the problem must be at Plus Net's end? is 2:32am considered
peak time?

"Stefan Kaniuk" <s.kaniuk@ntlworld.com> wrote in message
news:lIDie.10381$sE4.9576@newsfe3-gui.ntli.net...
ROFL. NTL is presently falling over, speeds are all over the place (both of
these are mainly down to there totally crap "transparent" proxies) over the last
3 years not one month has gone by without some loss of service, and customer
service is so far from actually being a service for there paying customers to be
a breach of trade descriptions. The second BT gets ADSL here I'm off to Sky and
a new ISP.

Oh and don't top post it makes following threads much harder.

"Depresion" <blank@128.0.0.1> wrote in message
news:AaFie.6583$RJ6.4503@newsfe1-win.ntli.net...
Well you may find that the case but since we had ntl installed it genuinely
has been superb, perhaps its a case though, of who you know, direct lines
into cs etc,etc.

Alex Heney wrote:


Well then how do you explain that I can connect with both ISP's using
both usernames and passwords and get totally different download speeds?

Who says there isn't a crossover? Are you saying that if you move from
one supplier to another they pull out a wire from Pipex equipment and
plug it into Plusnet one?

fair enough you can access 2 isps woooooooohoooo now move on and talk about
something else.
"Dee" <archer1NO@SPAMjustemailPLEASE.net> wrote in message
news:428b2c6b$0$571$ed2619ec@ptn-nntp-reader03.plus.net...

On 18 May 2005 12:52, Dee wrote:

Well, no 'wire' involved, but there's usually a change to settings which
blocks use of 'other' ISPs than the one you are expected to use, and
unlike ISDN/dial-up, one generally doesn't have this facility. Peter.


--
runbox.com - 1000 MB of mail storage and 100 MB for files...
30 day free trial... <http://web.vfm-deals.com/runbox/>
Can accept mail for your domain and apply filtering...
Point your MX record to mx.runbox.com and use POP/IMAP...

On Wed, 18 May 2005 02:42:38 +0100, Dee
<archer1NO@SPAMjustemailPLEASE.net> wrote:



Hi,

It sounds like out automated systems haven't picked up your regrade yet,
if you give the support team a call they'll be able to update your account
details to reflect the fastest speed. Once they've done this give your
equipment a reboot and you'll be on 2Mbps.



With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

Nigel M wrote:

Not strictly true.

BT plug you in at the exchange, yes. But they also have to create an
entry for you in their SSB database. This determines the 'realm' a
customer can connect to (eg. @plusdsl.net). To be honest you should only
be able to connect to one realm at a time.

Having said that it is not impossible to be provided on more than one
realm. We have a test machine here that can connect to multiple VISPs

Kind Regards,


--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|PlusNet plc. www.plus.net
+------ PlusNet - The smarter way to Internet! -----

PlusNet Support Team wrote:

Am I right in thinking though if I'm fully regraded to 2 mb/s and I want
to download stuff at 2am on a weekday I should be getting quite a bit
better then say 47 kb/s most of the time? I know there is speed limits
on the plus package at £14.99 but I thought they applied during peak
hours i.e. say 8am to midnight?

On Wed, 18 May 2005 16:21:46 +0100, Dee
<archer1NO@SPAMjustemailPLEASE.net> wrote:

It's difficult to say, the speeds on P2P on Broadband Plus are very
dependant on network traffic at the time so you might see faster speeds
than that you might not. Once your account's set up correctly and you've
rebooted give it a try.


With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

In your opinion not mine.

"Depresion" <blank@128.0.0.1> wrote in message
news:AaFie.6583$RJ6.4503@newsfe1-win.ntli.net...

"Dee" <archer1NO@SPAMjustemailPLEASE.net> wrote in message
news:428a9d8c$0$39084$ed2e19e4@ptn-nntp-reader04.plus.net...
I migrated yesterday from Pipex 512 kb/s to PlusNet's 512kb/s (Plus
option for £14.99 per month) with an order to regrade to the fastest
possible speed.


I can log into the intrnet with both pipex and plusnet ID's

and
Passwords yesterday both ISP's were working for me and I'd say PlusNet
was a little quicker then Pipex at 512 kb/s

I just got home

and see I'm now connected at 2 mb/s


and decided to test
this new fast download speed and have to say I more then dissapointed.

It's now 2:23am GMT and I'm downloading with plusnet 2 mb/s slower then
I was yesterday with both pipex 512 kb/s and PlusNet kb/s.



ADSL Guide's speed test shows now shows a download speed with plusnet 2
mb/s of just 44.9 KB/sec Yesterday (before regrading) it was more like
55 KB/sec

As I understood it the Plus option for £14.99 slows down your download
speed at peaks time - it's 2:30am on a Wednesday morning - is that a
peak time?

I've now logged into my pipex account and did the same test and the
download speed I get is 174.1 kb/s compared to plusnet's 44.9 kb/s


I've also gone to the Sunet website to download the open office beta

http://ftp.sunet.se/pub/Office/OpenO...oper/680_m100/

With pipex after 10 seconds the average speed is 193 kb/s

with plusnet after 10 seconds the average speed is just 33.5 kb/s - I
downloaded the same file yeterday with plusnet 512 kb/s and it was more
like 55 kb/s

so my questions is why at 2am to 2:30am is Plus Net 2mb/s service so
slow? And slower then yesterday (before egrading) as well as in
particular almost 5.5 times slower then pipex?

The tests comparisions with Pipex show the line is capable of a decent
speed so the problem must be at Plus Net's end? is 2:32am considered
peak time?

On Wed, 18 May 2005 22:50:40 GMT, Donald McTrevor in message
<news:4FPie.6687$V%.5651@newsfe1-gui.ntli.net> wrote:


How come everybody else manages to make *that* much work, even with OE?


Perhaps you should take you own advice.

His post was FAR more comprehensible than your rubbish.

And if you knew *anything* about the situation, you would know that Plusnet
are currently undertaking an exercise to upgrade everybody who is not
currently on 2Mb, up to whatever their line can support.

The OP is saying his line has been upgraded (i.e. BT have done their bit),
but he doesn't appear to be getting the highre speed.

--
Want a stupid answer? Ask me anything!
Alex Heney
Global Villager
To reply by email, my address is alexATheneyDOTPLUSDOTcom

Alex Heney wrote:

Hi,

Yes above is correct, first I need to swap frompipex to plus net on a
like for like basis and then after a few days they regrade to the
fastest possible speed.

I did just did the speed test with http://www.adslguide.org.uk

And got a reading of 60.4 kb/s and it's now 2:20am I suspect without
throttling down of the service it would be quite a bit quicker

But 60.4 kb/s is better then I got yesterday.

Also got an email today saying I'm now fully upgraded to 2 mb/s - Anyway
for £8.45 a month less then pipex that's fine with me .. although it
would be nice at off peak times to get the most out of the system so
downloads don't have to passover to peak times.

"Donald McTrevor" <me@privacy.net> wrote in message
news:ywPie.6685$V%.513@newsfe1-gui.ntli.net...
What?

"Stefan Kaniuk" <s.kaniuk@ntlworld.com> wrote in message
news:cKFie.7460$WQ3.6009@newsfe5-gui.ntli.net...
CS conversations generally go like this:

CS: "Unplug your modem for 30 seconds"
Me: "I've already done that"
CS: "Well do it again"
Me: "Ok"
(30 seconds later)
Me: "Ok plugged it back in"
CS: "Is it working now?"
Me: "No"
CS: "Oh, err I don't know of any area faults can you check the service status
page."
Me: "Not really my internet connection isn't working"
CS: "Oh that makes sense, I'll get a senior support engineer to phone you back."
Me: "Ok any idea when that will happen?"
CS: "Shouldn't take long."
Me: "Ok bye."
CS: "Goodbye"

In the 3 years they have only ever phoned back once, and that was to tell me to
unplug the modem for 30 seconds.

Things were a lot better but they closed down 2 of there call centres (the
internet specific ones, they couldn't fix the problems still but did have an
idea when there was one) as a cost cutting measure.

On Thu, 19 May 2005 10:00:22 GMT, Depresion in message
<news:WsZie.12699$sE4.11224@newsfe3-gui.ntli.net> wrote:

He was stating his (wrong) opinion that top posting doesn't make threads
harder to follow.

--
Alex Heney
Global Villager
Your analyst has you confused with another patient.
To reply by email, my address is alexATheneyDOTPLUSDOTcom

"Alex Heney" <me8@privacy.net> wrote in message
news:1xe447qoms9nc.1cp9f5ohzk2r7$.dlg@40tude.net.. .
You say his opinion is wrong but everyone has the right to their own opinion
surely and im sure he doesnt need your opinion forcing down his throat now
does he?