brightside S9 wrote:
He should. Something has rest the noise margin at the exchange. Or
possibly your router.

Power cycle that,and then tell your ISP that the noise margin has gone
weird on the BT end and get them to phone BT, or change supplier.




Should do unless its been reset by too many resets..as it were.


What has probably happened is that the line has had a load of noise on
it, and BT's auto stuff has simply upped the noise margin to get
reliability. So its stick there.


You ask for support to sort it out with BT, and if they dont, ask to
speak to the support manager, and if they won't ask to speak to the
sales manager, and tell them that unless the problem is resolved you
want to cancel your contract.

You may have a line problem thats a the root of all this. If the audio
is crackly or hissy, get BT to do an audio check. If that fails you get
a free BT audio fix that will probably fix the DSL as well.

If however that passes, then you have to go to the BT DSL boys VIA your ISP.

brightside S9 wrote:
In my case it needed a manual reset.

Now my BRAS is stuck at silly numbers too. Sigh.

The boring tale of my woes, (exacerbated by thick low level support
engineers) was that my router synched at too high a speed..leading to
unreliability. This was irritating and eventually resulted in a 15dB
noise margin. But still too high connection speeds.

After finally finding the magic spell to get the router to behave
normally, I found myself synching too SLOW.

I had to ask the ISP to reset the noise margin, which they did via BT.

However now my BRAS profile is also stuck low..sigh.

This ADSL max is a bit of a s
support nightmare when it doesn't work as expected.